MaximHeyns
Google
We booked a room in the Parador to have a relaxed weekend in the area and enjoy the pool on the last day. When we arrived, we unfortunately saw the pool was being reconstructed and therefore closed for visitors. When we asked the reception about this (on our booking confirmation they told us the pool would be opened already), they lied to our face telling us they changed the information online and we booked in advance so we should have checked for updates.
After this strange comment, we checked online and there was nothing mentioned about the pool being closed. However, the day after we checked again and they changed the info behind our backs to mention the pool would be closed until end of June. We really didn´t like this poor treatment and lying from the receptionist, who tried to blame us for not checking their info, which was not even correct in the first place.