Janu-Rey Sebastian
Google
Parasol Inn is conveniently located in Old Town Chiang Mai, making it an excellent choice for travelers. It is close to a variety of establishments, including restaurants, convenience stores, spas, and temples. The location is ideal for exploring the area’s cultural and leisure offerings. However, it’s worth noting that the hotel does not have an elevator, so guests will need to carry their belongings up the stairs. On the bright side, there’s a good restaurant on the ground floor that offers a 10% discount to Parasol Inn guests, which adds value to the stay. One downside to my experience was the hotel's poor response time to my inquiry. I accidentally left my medicine behind after checking out and reached out to them immediately via message and call. Unfortunately, it took them an entire day to respond, which was quite frustrating. While I understand it was my oversight, a quicker response would have been greatly appreciated, especially in an emergency situation. Overall, while the location and amenities were excellent, the delayed communication was a significant drawback that could be improved for a better guest experience.