Björn Ola J.
Google
2015, we had a funeral reception for my grandfather who had passed away. The staff and the premises were all ok, but one incident happened which still bugs me 10 years later. When we had the planning meeting, I was offered a glass of water. Then during the funeral reception, the manager interrupted the reception by taking me sideways and demanding payment for that glass of water and accusing me of not having paid on the previous occasion. It was the most cheap and unmannered behavior I have ever experienced. Totally unacceptable given the circumstances, 1) that we were all in grief and 2) that this funeral reception was nice business for the company and that it is resonable to believe that a glass of water would be the Hotel’s treatment in relationship to the business we planned and also brought. We tipped the staff as thanks for their service but when I look back at this moment, I can still feel a lot of anger for the totally unmannered behavior that the manager showed in this situation. Park Hotel was my grandfathers favorite hotel in Szczecin, hence we had the reception there. I would have honored him by staying there when visiting his grave but have chosen not to after this treatment.