R8188WK_
Google
I stayed at Park Hyatt Beijing for just one night, and that was enough. My room was upgraded, which I appreciated, but the rest of the experience was frustrating.||||The restaurant was packed with guests in the morning. I didn’t bother waiting for the complimentary breakfast or fighting through the crowd — it looked more like a free-for-all than a luxury hotel meal. The club access offered by the guest experience manager wasn’t appealing either, since it was also full of people. All I wanted was a quiet place for my staycation, and that clearly wasn’t possible.||||The lifts were another headache — long waits, full cars, and multiple trips before I could even get in. To make matters worse, when I came back from breakfast outside the hotel, I found a maid in my room after 11am. asking if I had laundry. I was checking out later that day, so I have no idea why she was there or why she gave me that excuse.||||The only positives were the friendly lady who checked me in and the effort (whatever it was) from the guest experience manager. But overall, the hotel feels overbooked and overcrowded, unable to handle the number of guests it accepts. For the price and the brand name, I expected better. Don’t bother to be there on weekends.