Park Hyatt Beijing Hotel

Cons: |1. The welcome fruit was not delivered on the first day. After I contacted the front desk, it was not delivered until around 10:00 PM, and only three dates were provided. |2. The lobby was extremely crowded with people who were not staying at the hotel and were there mainly to take photos. This seriously affected the experience for hotel guests. |3. Housekeeping was handled very carelessly. There was a lot of hair left on the bed. The tissue box was used up one day and was still not replenished by the next evening, requiring me to call the front desk myself. There were also visible water stains and marks left on the desk from the previous guest. |4. The turndown service was extremely perfunctory. The staff only emptied one trash bin and did not collect the used towels after showering, did not draw the curtains, and did not turn down or arrange the duvet or bed at all. |Other minor include the inconvenience of having to transfer between three different elevators within the hotel. |Pros: The breakfast was good, the view was nice, and the concierge staff was helpful with luggage. |Overall, the experience was significantly worse than other hotels at a similar price level.

I have stayed at this hotel many many times. And it’s a fine hotel: slightly dated, generally fine views, so-so breakfast. I come for business so in and out. Works for me. ||There is a structural problem with this hotel and that is they have no heating during parts of the year (unless the building turns it on). For example, it is right now October and 7 degrees at night outside, So it’s chilly outside, and there is no heating indoors. I find this ridiculous for a 5 star hotel. I walked into my room and found it too cold inside. I called them and was told that heating will not be turned on until November (heating controlled by the building). So they told me whether I need more duvets - this was 2 in the afternoon (which made me even more mad), but eventually dragged space heater into the room. I would have checked out immediately if it wasn’t that I was a bit tied up with a few work related stuff. ||If you are not afraid of indoors being a bit cold, then go for it. I will not be coming back to this hotel until the building turns on heat (they say sometime in November). Be sure to ask in advance.

Not a five star hotel and not worth the price. This hotel does not live up to Park Hyatt name. It's a standard four star business hotel. Nice rooms, city view, and housekeeping. Poor overall service. Little English spoken. My experience was that they couldn't control room temperature. My room was 27c when it was 8c outside. They didn't really know how to respond to that issue in a way you expect from such an expensive hotel.

Great location with stunning views from the rooms, restaurants and even the washrooms. Close to the China World Mall which is accessible directly via underground passages. The reception is in the 63rd floor, the bar and breakfast area even higher. Everything is in top notch condition and very luxurious.

Great location in Beijing! The hotel is great with large room and excellent view. I really enjoy the huge restroom and bath. Hotel has a large and clean swimming pool||||Breakfast is also wonderful and the Beijing yogurt is highly recommended.

My first park hyatt experience, and i feel like this is a letdown of what I always thought park hyatt was, this could be specific to this property, but i have always looked at park hyatt at a waldorf astoria leval and this doesn't compare. The room was nice, nothing crazy The shower is really good and large hottub-style bath Service could be better, and for such a hotel I would expect the staff to know english Bed is really comfortable. View is great Wish it would have said online that they are doing construction and there would be noise. Most propertys warn you. Overall, great hotel but I dont think its close to park hyatt standards (again, first time, but from hearing and seeing reviews and pictures)

Great location and beautiful hotel. It was first visit to Beijing and don't think we would stay anywhere else. Huge plus to be at subway station and above a shopping center with additional dining options.

The China Bar has nice live music, which I greatly appreciated. However, my friends and I noticed that after 5 drinks each, we were still very sober. I stopped drinking cocktails and switched to drinking Havana Club 7 years on the rocks and confirmed that the cocktails didn’t have any alcohol. The place is a SCAM. BEWARE. ||Service is also somewhere between bad and mediocre. The staff doesn’t speak any English and they prioritize Chinese customers over foreigners.