Park Hyatt Changbaishan

I recently had the pleasure of staying at the Park Hyatt Ski Resort in Changbaishan, and I can confidently say it was an exceptional experience from start to finish. Upon arrival, I was warmly greeted by the staff, who went above and beyond to ensure my check-in process was smooth and pleasant. Their friendliness and attentiveness made me feel right at home. Throughout my stay, the staff remained incredibly helpful, always ready to assist with any request, whether it was recommendations for local dining or arranging transportation.The accommodations were nothing short of luxurious. My room was spacious, beautifully designed, and offered stunning views. The attention to detail in the decor and amenities truly reflects the high standards of the Park Hyatt brand.The resort’s facilities were also impressive, with a fantastic outside hot spring in the snow that provided a perfect retreat after a long day on the slopes. The dining options were delightful, featuring a range of delicious cuisine that catered to all tastes. Each meal was a culinary delight, and the service was impeccable.Another highlight was the ski access; the location is ideal for both beginners and experienced skiers. The staff at the ski resort provided excellent guidance and support, making it easy to enjoy the slopes.Overall, my stay at the Park Hyatt Ski Resort in Changbaishan was nothing short of magical. I highly recommend this hotel for anyone looking for a luxurious and memorable getaway in the mountains. I can’t wait to return!

It was my first time staying at Park Hyatt Changbaishan, and I couldn’t be happier with the experience. The butler service was truly exceptional, and a special shoutout to Romy, who went above and beyond to make our stay memorable. She was incredibly caring and thoughtful, helping us arrange transport and even assisting with sending a parcel back to Malaysia. We were here for a birthday celebration, and she surprised us with a free room upgrade, which made the trip even more special.The food at the hotel was delicious and comforting, though we do hope for more variety in the future. The breathtaking views and the overall experience were perfect, and we can’t wait to return for another stay.One suggestion for improvement: it would be great if there were a map to make the area more tourist-friendly. There are many shops around the hotel, but we didn’t realize this until after skiing. A guide would make exploring the area much easier for guests.Thank you for an unforgettable stay!

The cold, forestry and artistic design of Park Hyatt always attracts me to explore more of their hotels, and Park Hyatt Changbaishan is a classic of it.||We booked a suite in the main building for a week. Decor and furnitures are a fusion of ancient Chinese and local manchu styles. There are even ancient Chinese books on shelves for guests to read.||The ‘Yue Ting’ restaurant on the first floor of the main building is a miracle! Been there everyday for dinner. We love Chinese Dongbei foods and it satisfied all our expectations. The Sandaolin fish caught locally is purely delicious. Blueberry Guobaorou (crispy fried pork slices) is also signature.||The hotel locates in the Wanda resort area so it’s pretty close to some entertainment options such as waterpark and local cultural activities. As a ski resort in winter one may think it’s ski-in ski-out chalet is the most competitive but I assure you summer is also a very good season to enjoy the mountain view and greenery of Changbaishan. Five out of five.|| Ps. They also have three Alaskan Malamutes (who are a family–father, mother, and daughter) for guests to social or play with. They were fed very well and looked so happy. Adorable!

It was our first time going skiing in Changbaishan (we are a couple, no kids, living in Shanghai), and it was a great experience. It starts with the free shuttle bus taking you from Changbaishan airport to the Park Hyatt hotel. The driver was really helpful to make sure we get on the right bus to the right location. At the arrival at the hotel we learned that the room rate includes the ski pass for all days and the rental equipment. What a pleasant surprise. And the equipment rental is downstairs in the hotel. Super convenient. We got our skis and boots next morning. The quality of the equipment was fine. And there are lockers to keep your own shoes and stuff. Couldn't be more convenient. We only speak a little Chinese, but everything worked well. The hotel truly is ski-in/ski-out. The skiing resort is small (in December some pistes were still in preparation), but we enjoyed 4 days skiing (basically skiing half day and enjoying massage and pool the rest of the day). There are plenty of slopes for beginners, but also nice blue and black pistes. We are intermediate skiers and were happy with the snow and the slopes. The hotel also has a Spa, a pool, and an outdoor Jacuzzi. Access to the Water World in town (walking distance) was also included in the room rate. The room was big and nice and had a view on the lift and slopes. Dinner in the restaurant called "Living Room" offers Chinese food and Western food. Service and food were excellent. The breakfast was great. The staff really wants you to be happy and goes above and beyond to serve you. It was a very pleasant experience. The village has some shops and Chinese restaurants, but we mainly had dinner in the Park Regency, Park Hyatt and the other hotels around (e.g. Korean BBQ). I can fully recommend this hotel to anyone traveling to Changbaishan!

A pleasant stay at the Park HYATT hotel and a Thank You to all the warm welcoming hotel staff such as Sherry Xu, Bowen, Joy and King. I am looking forward to revisiting this hotel in the near future.

hotel with ski in / ski out facility. it is very close to ski resort and now they have connected the slope with beginner slope too, which makes it a lot easier to access the ski house. compared to Hyatt, much less people were there and the renting experience was much efficient. breakfast is mostly chinese but they have bacons and eggs on your options too. staffs are very kind. room is more spacious than regency. we loved our stay.

We stayed at the Park Hyatt Changbaishan in December 2020. The hotel is newish and has nice amenities. The hotel is ski in/out, at the very end of the resort. It’s still a nice set up and makes it easy to take a mid-day break from the mountain with easy locker access. The price included ski passes, breakfast and I think ski rental (we did not use the last item). We do not speak much Chinese and the staff tried very hard to accommodate us or find someone who could. We also had a massage and thought it was one of the best we’ve had in China. Breakfast was a large buffet with many custom stations that were good and covered both Chinese and Western food. We ate in the restaurant a number of times and had room service. The menu has solid basics and executed well, but did get a little tiresome after a few days. Some of the servers remembered what we ordered from the previous visit and were generally attentive.||||Despite this, I would put our experience as mixed. We paid more for a villa (which is very nice), but it sits a bit far from the main hotel which basically makes the pool unusable given the cold temperatures. We are actually closer to the Hyatt Regency building, I think. If you do splurge on a villa, it might be worth checking the number (we were in 5 and at the very furthest point to the ski in area) to get one in closer proximity to the main building or just be aware of the walk. We had a few glitches in service that honestly were probably mostly language related, but definitely impacted the experience. To improve overall, I think they need to pay more attention to the property. For example, our refrigerator didn’t work and even after fixing it, still hummed very loudly. We turned it off, yet it was not fixed during the duration of our 4 night stay (I would have thought the cleaners would have noticed how warm it became). Amenities were replenished and glasses washed sporadically. Not a huge deal, but a little disappointing at this price point.||||The overall rating is more of a 3.5 but I am being gracious given that it does seem to be the nicest resort in the immediate vicinity of the Wanda Resort. At these prices, I think they need to elevate the service to match the expense.

Just stayed here over the very busy Chinese New Year holiday period. We stayed in a suite in villa 6. Cash rates include skiing, points rates do not. ||Our goal was to teach my family how to ski and this was the perfect hotel for this goal. We paid for private lessons: Beginner coach 550 rmb, ~1050 for mid, ~1400 rmb for advanced. We booked mid and high for our first 2 days, and they were good.||​​​​The ski slopes themselves are good but nothing special. My first impression was it was like a hill more than a mountain. This is no Vail, Aspen, Whistler or Niseko. Still, it was a fun experience overall and good for beginners. Even during high season, the lines up the cable cars were never very long (2 minutes). It got crowded at times on the slopes but generally people were respectful. ||As for the Park Hyatt...The suites are nice and spacious. They probably will need a renovation in 3 years, but I was happy with the size and quality of the room. ||Le Labo Bergamote toiletries, Nongfu water not the 5100 I've seen in other PHs, Nespresso machine. ||My only slight problem was that we were in villa 6 which is separate from the main building so it was real cold and a little inconvenient to walk to the main building for the gym or pool. I'm not sure if there are suites in the main building. I did enjoy the outdoor hot tub which was nice experience being surrounded by snow while dunking outside. ||The gym was adequate. Nothing great, nothing bad w 22 KGs dumbells at heaviest and some machines.|​​​​​|Breakfast was ok but subpar for a PH. ||Dinner has fabulous Chinese food and is not too pricey. It was actually surprisingly cheap for Chinese food. Because the PH is higher up the mountain and thus a long walk, we didn't come back for lunch and ate at KFC.||There is ski In and ski out but only from one beginner path and not at night. This makes the PHs location inconvenient relative to Hyatt Regency whose ski house is right at the base of the mountain. Walking up the hill with skis at night to return everything was unpleasant with a kid. ||There's virtually nothing to do in the town. We basically skiied and ate bigger meals in the PH. They didn't recommend we go to Tianchi as far away and cold. They said to try in September.||Overall, we had a great time and would definitely come back. If you are a serious skiier, you'll probably be disappointed but is perfect for beginners. ||We had a few service issues that shouldn't have happened but they were quickly resolved by the GM and front desk manager. Their service was excellent and I'm thankful to them. ||The hotel is quite nice but nothing over the top special. I'm a loyal PH type of person, so I'll stay here again but if cash prices were really cheap at HR compared to PH (say 60% cheaper), I might go there.||But I expect to come here once or twice a year to ski. Two thumbs up