625newmanh
Google
I must express my sincere gratitude for the phenomenal service my partner and I received while at the Park Hyatt Dubai. Starting with the Leadership Team (Mr. Octavian Ciocanea, Resident Manager; Mr. Muhammad Bilal, Assistant Manager - Front Office; Mr. Bharat Dhakal, Assistant Manager - Front Office; and Mr. Miguel Stauffer, Guest Experience Assistant Manager) who provided us with an incredible and lovely suite upgrade with personable touches to the amazing hospitality and service we received from everyone we interacted with while on the property. Especially impressive was a kind, handwritten congratulatory note we received from the General Manager, Mr. Luis Cobo, recognizing our important milestones. That not only made our day, but also made us feel feel special and honored. ||||While on the topic of notes, I believe it is important to highlight that our incredibly wonderful experience at the Park Hyatt Dubai began before we even set foot on the property, with warm and welcoming email messages from all three individuals mentioned in the Leadership Team above.||||Other staff members deserving of special mention for exceptional service that went above and beyond are Ms. Bushra, Guest Experience Officer, Mr. Anson Teddy, Guest Service Officer, and Mr. Isaac, Concierge Officer. They were all very personable, professional and polished in their interaction with us; as well as being extremely helpful and generous with their time. It was a pleasure conversing with them throughout our stay. ||||Another highlight of our stay was our experience at breakfast. What stood out most was the culinary excellence that the chefs displayed. The variety of dishes throughout the buffet as well as the a la carte items, from flavorful shakshukas to delightful French toasts, were a testament to the commitment to quality we have come to expect from Park Hyatts.||||Equally impressive was the impeccable and warm service provided by your breakfast team. Our servers, Anup, Akary and Saidul were all knowledgeable, attentive and infectiously cheerful and professional.||||Finally, our interaction, although brief, with Mr. Mohammed Taleb and Ms. Arpana from the lounge cafe, was also cordial and inviting. They were both attentive and eager to please.||||We sincerely thank the entire Park Hyatt Dubai family for a remarkable and unforgettable experience. You truly made our celebration memorable. We will happily recommend the Park Hyatt Dubai to friends and family.