Park Hyatt Kyoto

Hotel · Kyoto-shi

Park Hyatt Kyoto

Hotel · Kyoto-shi

5

京都市東山区高台寺, 360 Masuyacho, Kyoto, 605-0826, Japan

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Park Hyatt Kyoto by null
Park Hyatt Kyoto by Courtesy Park Hyatt Kyoto 
Park Hyatt Kyoto by Courtesy Park Hyatt Kyoto 
Park Hyatt Kyoto by Courtesy Park Hyatt Kyoto 
Park Hyatt Kyoto by Courtesy Park Hyatt Kyoto 
Park Hyatt Kyoto by Courtesy Park Hyatt Kyoto 
Park Hyatt Kyoto by Courtesy Park Hyatt Kyoto 
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null
Park Hyatt Kyoto by null

Highlights

Nestled in Kyoto's picturesque Higashiyama district, Park Hyatt Kyoto melds traditional Japanese architecture with modern luxury, offering stunning pagoda views and top-notch service in an intimate setting.  

Featured in Conde Nast Traveler
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京都市東山区高台寺, 360 Masuyacho, Kyoto, 605-0826, Japan Get directions

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京都市東山区高台寺, 360 Masuyacho, Kyoto, 605-0826, Japan Get directions

+81 75 531 1234
hyatt.com
ParkHyattKyoto
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@hyatt

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Last updated

Jul 28, 2025

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@cntraveler

The Pros and Cons of Free Night Awards at Hotels

"A luxurious hotel in Kyoto, Japan, offering a blend of traditional Japanese aesthetics and modern comfort, with stunning views of the city."

https://www.cntraveler.com/story/hotel-free-night-awards-pros-and-cons
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12 Best Hotels in Kyoto

"A plaque honoring the partnership of the Pritzker, Takenaka, and Kyoyamato families in the gravel garden entrance of Kyoto’s Park Hyatt is overlooked by most travelers. But to Japanese guests, it’s an assurance of being in good hands in the newly opened 70-room masterpiece of Japanese architecture built into Higashiyama’s temple-dense hillside. The true meaning of this plaque deserves some unpacking. The Pritzkers get a mention because they’re the American family behind the Hyatt and the iconic Park Hyatt Tokyo. Takenaka, the builders, are a 17th-generation Kyoto construction company responsible for many of Japan's temples, shrines, ryokan, and skyscrapers. And Kyoyamato, because the 360-year-old wooden tea house standing among the hotel's modern buildings has been and remains their family restaurant, a warren of immaculately restored tatami mat rooms offering kaiseki meals and garden views. The Park Hyatt’s interiors are the work of Tony Chi, who used fragrant ash wood for the angular ceilings, basalt stone work, and shoji screens made with local washi paper to create serene rooms. He also commissioned the legendary 16th-generation potter Asayaki-san in nearby Uji for the tableware, weaving a golden thread of heritage through this utmost of modern hotels. —Adam Graham" - Danielle Demetriou

https://www.cntraveler.com/gallery/best-hotels-in-kyoto
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Park Hyatt Kyoto

"Why did this hotel catch your attention? What's the vibe? A compact, Jenga-like structure built cleverly into the maze of Kyoto's temple-dense Higashiyama ward. What's the backstory? The structure is a partnership of the Pritzker, Takenaka (a 17th-generation construction family responsible for many of Japan's temples), and Kyoyamato families, with Tony Chi as interior designer. Tell us all about the accommodations. Any tips on what to book? I stayed in the Higashiyama House suite, an airy 970-square-foot penthouse with sloped tamo wood ceilings and floor-to-ceiling windows offering sweeping views of Higashiyama and the Yasaka Pagoda. The king-sized bed was spacious and extremely comfortable, and the bathroom had a circular two-person marble tub stocked with Japanese bath salts and double sinks. Furniture included two modern, heather gray wingback reading chairs with lamps, wicker ottomans, and beautiful wooden shelves and tables. Is there a charge for Wi-Fi? No, Wi-Fi was free and fine. Drinking and dining—what are we looking at? The five food and beverage spots are highlights. Yasaka is the Japanese teppanyaki restaurant, with modern takes on grilled wagyu and seasonal Japanese vegetables. Pair it with a glass from Kyoto's Tamba winery or a Japanese chardonnay. Kyoyamoto, Kyoto’s famed Japanese kaiseki restaurant, has been around long before the hotel and is worth visiting even if you are not spending the night. Expect an ornate presentation of seasonal dishes in exquisite plates, which the restaurant has such a big collection of that they have to keep it in a storage facility. Kyoto Bistro is the casual, contemporary café with its own entrance, making it a neighborhood favorite. It holds its own food-wise with steaks, gratins, and salads, though for visitors seeking Japanese classics, this may not be the best bet. The Living Room is a lounge space where guests can enjoy seasonal, coursed afternoon tea pairings—the upgraded menu includes foie gras and truffles. And lastly, there's the Kohaku bar. Breakfast can and should be served in your room at least once—it's prepared by the Kyoyamoto team, featuring charcoal-toasted nori, grilled fish, chawanmushi, tofu, simmered beef, and a rotating seasonal items. And the service? Service was straightforward and excellent, and sets a new standard for Kyoto. The urban and cordial staff remember your name and will answer you in either Japanese of English, or a seamless mix of both. The staff can anticipate your needs in a practical way, whether you need a taxi, umbrella, or help holding a bag while you fish out your business cards. The concierge is extremely plugged into the dining Kyoto scene, but don't expect casual restaurant picks. What type of travelers will you find here? This tribe is a mix of affluent, designed-minded families from China and the U.S., wealthy creatives from Japan, and artsy travelers seeking Kyoto's combination of traditional and modern. The afternoon tea seemed to be a hit with many Asian visitors, less with Westerners. What about the neighborhood? Does the hotel fit in, make itself part of the scene? The construction is a stroke of genius the way in the way it fits seamlessly into the neighborhoods, stacked on a hill with a maze of hallways and corridors and garden paths that you cannot see until you're in them. It's unlike any other chain hotel and more like many of the traditional ryokan in Japan. The bustling and slightly tourist-filled streets are just outside the structure, and it's not gated, but pleasantly open to the public. This set up is a model for hospitality. For those who want to sightsee and temple hop, this is probably the city's best option to do so. The views of the pagoda remind you of your whereabouts, and keep things grounded. Is there anything you'd change? The spa feels like a bit of an afterthought. We had a couples massage and it was great, with excellent therapists, but the spa area, with a sauna, seto bath, and steam room is cramped. Any other hotel features worth noting? Don't miss spending time in the garden, which is not easy to find. The ancient tea house, perched on rocks, is also worth seeing. Breakfast in the room is a must. Bottom line: Worth it? Why? The current price is probably too steep for casual everyday travelers. For those who have the money, the views here are sublime and the construction and architecture detail are museum-worthy. For those who want to experience Kyoto's temples and be close to the action, you can't beat the location and the views." - Adam H. Graham

https://www.cntraveler.com/hotels/kyoto/park-hyatt-kyoto
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New Aman Kyoto Brings a Sense of Calm to City Life

"Kyoto's hotel scene has been changing rapidly with a Park Hyatt among the new and upcoming openings."

https://www.cntraveler.com/story/new-aman-kyoto-brings-a-sense-of-calm-to-city-life
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Would love to wake up to this view

View Postcard for Park Hyatt Kyoto

adrisimo

Google
This is probably the best hotel in Kyoto. The hotel is very new, very clean, and the staff is very appreciative and helpful in whatever way they can. My spouse enjoyed the spa and she said it was one of the best massage she had. My son really enjoyed the sauna. The Japanese breakfast is excellent. And the concierge was very helpful with making dinner reservations before coming to the hotel (you need to contact them for that). When we checked out they even drove us to the Kyoto Station with the company car for free, as we had too much luggage to fit in a taxi.||||Also, the view or the pagoda tower from the Yasaka teppanyaki restaurant is to die for.||||I stayed at Ritz Carlton before and that is also a great hotel, but the level or service and quality of accommodation does not compare with Park Hyatt Kyoto.

ag918

Google
This is one of the nicest hotels we've ever stayed at (which makes sense, given it's on many "best hotel" lists) for both the hard and soft product. The hotel is stunning. It's relatively new, architecturally interesting, spotlessly clean, and in an amazing location. It felt so special being able to easily access one of the most beautiful and historic neighborhoods in Kyoto anytime I wanted. There aren't too many rooms, so the hotel feels intimate and boutique. ||As for the service: next level. We stayed for three nights with our 3-year-old and the staff were always kind. Once our kid fell and skinned his knee and a front desk person noticed and immediately offered a band-aid. Everyone was polite and gave just the right amount of attention. ||We didn't go to the restaurants much, but we ate in the lounge (food was consistently delicious though the portions rather small) and had the Japanese breakfast on the last day. The breakfast was one of the best meals we had in Japan.||In short, this is a nearly perfect hotel in my opinion. For some, the gym might be a bit snug, and there isn't a pool or spa, but this wasn't important to me because we were more interested in seeing the sights at a relaxed pace. I would come to Kyoto just for this hotel. We had a wonderful time and can't wait to be back.

HollyBL16

Google
This is one of the nicest hotels I have ever stayed at, and frankly I am surprised it's not rated more highly! This is a smaller Park Hyatt (I believe they said 70 rooms!), and the staff really treats you like you are guests at their home, and not like you are at a hotel. The grounds are immaculate, and having a little zen garden outside our window was so tranquil. Despite having some loud neighbors (when we were in the hall). we never heard a peep inside our room. Breakfast was not our favorite, but a beautiful space and a good convenient option. The hotel is very walkable from many of the "tourist" attractions, and the hotel was very accommodating in arranging taxi transportation. I would highly recommend this hotel to others (if you can snag it on points, it's also an incredible deal!)

Chikalay

Google
One of the best Park Hyatt properties I have ever been to! I would definitely go back in a heartbeat. Nestled in the Higashiyama district, this property gave us that immersive experience of Kyoto’s culture. We were just steps away from cobbled lanes, hidden shrines, and traditional teahouses, yet we returned each evening to serenity and comfort. ||||The maple trees in the little garden space accessible through our Park Hyatt Suite provided tranquility, a well-deserved treat I was looking forward to after being in the bustle of work hours I just left behind. From the moment I stepped into our suite, it was clear that the space eludes Japanese tradition, aesthetics and modern luxury. Our adult kids’ room had breathtaking views of Yasaka Pagoda and the city below, framed perfectly by minimalist decor that calmed the mind and lifted the spirit.||||The service was impeccable, intuitive and heartfelt. Every staff member I encountered was not only professional but genuinely warm — from the gracious front desk team to the knowledgeable servers, Hiroki, Maria and Chang, who curated unforgettable dining experiences for us during our Globalist breakfasts at the Kyoto Bistro. Hiroki recommended the Japanese pancake as well as Matcha products from a nearby popular shop. Chang mentioned the “dancing” bonito flakes over the breakfast noodles, which piqued our interest so we started ordering the flakes at restaurants nearby. ||||Park Hyatt Kyoto was truly a rare gem - truly unforgettable!

Natasha

Google
Truly one of my favourite hotels, ever. The rooms are beyond beautiful and decorated in natural materials - wood and marble. It was a true party for the senses. The quality of each component of the room was exquisite. The staff are all incredibly helpful, attentive and proactive. The views over Kyoto when you cough up for the pagoda view are really magical! I left very reluctantly as the room was like being in a dream or a really, really good movie. My only comment is that the bar is small and requires reservation, and the other main 'lounge' area is an extension of the reception. It would be cosy/atmospheric if there was a more casual bar of some sort that was also self contained (as opposed to the reception area).

Ariya Ghomashtchi

Google
My nephew and I planned a trip to Japan, and staying at the Park Hyatt Kyoto was at the very top of our list – and for good reason! It turned out to be one of the best hotel experiences I’ve ever had. From the moment we arrived, we felt completely at ease. The staff were incredibly warm and welcoming. Despite being a luxury hotel, the atmosphere felt intimate and personal – almost like being part of a family. What truly stood out was how every interaction with the staff left a lasting impression. Each team member we encountered was so genuinely kind and attentive – their friendliness and warmth made every moment special and memorable. Everything from A to Z was truly excellent. The rooms, the service, the food, the breathtaking location in the historic Gion district – all absolutely perfect. Park Hyatt Kyoto is more than just a hotel to us – it’s a place we would happily return to any time. If you’re spending time in Kyoto, staying here is a must. For us, there is no other hotel that compares. A heartfelt thank you to the entire team – we had such a beautiful time with you!

Earth C

Google
Park Hyatt Kyoto (1 King Bed, Garden View 45 sq.m.) - One of the highest quality breakfast buffet; I can feel that every menu is prepared with a lot of attention!! - Beautiful garden in the hotel - Nice gym and bathhouse with cold/hot tubs, steam room, and sauna. - Complementary gym clothes and shoes. - Great location in the middle of walking streets near many temple sites and surrounding shops. - Valet for easy car parking - Big strawberry bowl as welcome gift - Special box of desserts on the third day - As a Hyatt Globalist, my brother and I were given free breakfast and my brother's room was upgraded to a 68 sq.m. Deluxe Room which was much nicer with a sofa and a Pagoda view.

chdeng

Google
Our family had an unforgettable stay at Park Hyatt Kyoto this June, and every aspect exceeded our expectations.||From the moment we arrived, the warm hospitality set the tone for an exceptional experience. The hotel seamlessly blends luxury and elegance, with every detail carefully curated to provide a truly restful and comfortable stay.||The staff’s attentiveness was remarkable. They consistently went above and beyond to ensure we felt genuinely welcomed and cared for. The hotel’s location in Higashiyama is unbeatable, offering easy access to Kyoto’s iconic historic sites, making exploration effortless.||For anyone looking for a truly refined and memorable stay in Kyoto, Park Hyatt Kyoto delivers on every front.
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Christopher C.

Yelp
The Park Hyatt Kyoto is considered by many the best Park Hyatt property currently in the world. After my recent stay, I have to concur with that sentiment. The Park Hyatt is located in the historical district of Higashiyama, built into the hillside to maintain the aesthetics of the district. It's a small property with only 70 rooms and a few suites with three distinct restaurants, a bar and a lounge. The property has design elements of traditional Japanese architecture mixed with modern amenities located across 3 buildings on the grounds. The rooms are large by Japanese standards, each with a separate WC, wet room, rainshower and a large king size bed. We stayed in a garden room which was nicely decorated with a laid back ambiance. Some said that category of room lacks light, but we didn't find that to be the case. There's also a gym in the front building along with their own bathhouse/onsen. Both are aesthetically pleasing albeit small, but in line with the size of the resort. What really shined about the Park Hyatt was its service. From arrival through check-out, you're treated like a VIP and you don't have to hold Globalist status to get that treatment. The check-in process was so laid back, but also formal and in our case they proactively noticed it was my birthday two days before our check-in date and asked if the Pastry Chef can bake me a birthday cake to be brought to our room. In my opinion, that is above and beyond the call of duty. Also, the front of the house staff remembered our outings and checked in with us on how the excursion went upon our return. We had dinner and breakfast at the Kyoto Bistro, which is their Western Style bistro that's street facing. The dinner was excellent with finely cooked Kobe beef with a delicate preparation. We went with the Western breakfast buffet which also included an entree of your choice and it was good. Maybe the only thing that disappointed us was the size of the buffet, but with the size of the property, it was appropriate. Overall, this was a fantastic stay and I would say from my experience at staying at numerous Park Hyatt's around the world that I can support the idea of this being one of the best Park Hyatt properties in the world.
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Maria S.

Yelp
Location: Conveniently located in a historical area of Higashiyama. We took taxi from Kyoto Station to the hotel without issues. Hotel: Built in 2019 around the Michelin star restaurant/garden Kyoyamato with a history of more than 140 years. Super luxury feeling and high end. May not be the best option with little kids and elderly. We thought our night vision is fine but still find the hotel overall is very dark, especially at nighttime. They have a gym and spa (jacuzzi, cold plunge pool, steam room and sauna), a bar and tepannyaki restaurant on 4th floor with amazing night views, Kyoyamato restaurant (traditional kaiseki cuisine) on 5th floor, Kyoto Bistro on first floor with complementary Western breakfasts for Globalist. Service: Traditional Japanese hospitality. Attentive daily room service and turn down service. Everyone bows everytime you walk by. You check in sitting at a table with complementary drinks. There's also free champagne in the lobby between 5-6pm as well. Food: Western buffet breakfast 7-10am in Kyoto Bistro. You can opt for Japanese breakfast set for 3000 yen per person. To be honest, we like Hyatt Centric Ginza breakfast a bit more but of course amazing still. You can order an entree on top of the buffet: we liked the yuzu Japanese soufflé pancake. Room: We got a garden terrace room where you have a small garden you can sit outside. Beds are comfy. Toto toilet lifts up the toilet cover to welcome you. Shower head, rainfall shower head and bathtub in bathroom. Dyson hair dryer for the win. We got welcome strawberry/mango cake and fancy Japanese grapes when we first got to the room. The other day we were surprised with 2 slices of pound cake in the room. Amazing stay. Best Park Hyatt so far. Thank you very much for the wonderful and memorable stay, Park Hyatt Kyoto.
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Cindy C.

Yelp
Park Hyatt Kyoto was an absolute dream; I was truly sad to leave if that gives you any sense of how much I loved this place. First of all, the location is phenomenal. You are truly in the middle of everything - Ninenzaka / Sannenzaka are right outside of the hotel, and other places including Kiyomizu-dera and Yasaka Jinja are within walking distance. There are several bus stops near the hotel as well which made it easy to get to places around Kyoto. From the moment you step in, you are greeted warmly and the service is truly impeccable. We barely had to lift a finger to check in and were given a full tour of the hotel and our room by Billy (who was lovely). Upon leaving the hotel after our 3 nights, several people escorted us out to our taxi and helped us with our bags, and Billy was there yet again to bid us goodbye. What I really love about this hotel is that it feels very warm, cozy, and homey in a modern yet traditional way. They did a fantastic job Our room felt like our own little sanctuary, and we even had a private garden to enjoy (king bed garden terrace room). Every detail about the room was clearly well thought through, and I kept thinking about how I wanted to incorporate elements of this hotel into my future home. Prior to our stay, I had emailed the hotel inquiring about restaurant reservations, and they managed to book a reservation for us at a yakitori place. When we arrived, they were prepared with an envelope that contained all the details about the reservation along with information on how to get to the restaurant which was perfect. Overall this was absolutely our favorite stay during our time in Japan, and we already can't wait to make it back at some point. It's no surprise that the Park Hyatt Kyoto is named one of the top 50 hotels in the world!
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Bo B.

Yelp
Beautiful hotel with beautiful views. It's conveniently located in the old part of town that's close to temples. I wish they had an infinity pool but otherwise the tea lounge is cute. For breakfast the soufflé and the Japanese set were very good. Def get the Japanese set over the soufflé though to experience the culture.
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Clara C.

Yelp
Park Hyatt Kyoto gets 6 out of 5 stars. Service is top notch. Amenities are always clean and available. The rooms are spacious, like American hotel rooms. (I was coming from Tokyo where the hotel rooms were tiny.) The bed was comfy. The bathtub was a bonus. Our room had a serene garden in the backyard. The sauna/bathhouse was terrific! I actually spent 2-3 hours ALONE in there. The architecture is beautiful. The gardens, nature, everything was so nice. The only downside to this beautiful, quiet hotel is that it is a bit secluded. It is within a neighborhood, so at night it is dead. The bar is nice though. Our taxi from Kyoto station to Park Hyatt was ¥1800. When we checked out, they held on to our luggage for free.
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Katrina V.

Yelp
My friend recently stayed at Hyatt Place Kyoto, and she highly recommended it for my upcoming trip. I could totally see why she raved about it... Hospitable staff, spacious rooms, convenient location, and great amenities. Overall, my husband and I still had a comfortable 4 night stay at Hyatt Place Kyoto. When we checked in, I noticed that the hotel was a popular spot. The beautiful lobby was lively with guests. The check-in process went by smoothly, and I was relieved to know that our luggage was securely stored for a couple of days after we shipped them from our hotel in Tokyo. All the interactions I've had with staff members - from the front desk to the restaurant/bar - have been all positive. You really can't go wrong with the location of the hotel. It's steps away from the Marutamachi station, which makes access to downtown Kyoto very easy, and is a block away from the Kyoto Imperial Palace and Kyoto National Garden. We had the pleasure of having complimentary breakfast (thank you, Hyatt, for the perks). The kitchen opened early for breakfast ~6:30am, which was incredibly convenient since local restaurants don't open until 8am or later. This was also clutch on the days we started sightseeing earlier. The breakfast buffet was quite good and consisted of American and Japanese fare. In addition to the kitchen, the hotel had a bar with pour your own glasses of wine and was connected to a bakery/cafe. I appreciated that the hotel had a coin-operated laundry. I had the opportunity to use the machine at the beginning of our stay. It takes 100 yen coins only, so make sure you convert your change prior to using it. No need to bring your own detergent because the machine adds it automatically for you. I couldn't tell whether hot or cold water was used nor could I choose between the two, so I only stuck to washing clothes that I knew wouldn't shrink or did not need special laundering needs i.e. hang drying. The machine functioned as a washer and dryer. If you choose washer/dryer "regular," which was a 2 hour cycle, the dryer actually does a great job drying everything. I was very satisfied with our room, and I liked how it was configured. When you open the door to our room, there was a coat rack and storage space for shoes, luggage, etc. We had a Nespresso machine, safe, mini fridge, standing shower with a bathtub, a "living room" space with a lounge chair, table, and ottoman, and a nice view of a garden. Only bones I have to pick were the beds. Our room consisted of 2 side-by-side full size beds rather than 1 king. As you can imagine, it doesn't make spooning easy, but it was also nice that I had room to starfish. The beds felt too firm for me. It nearly felt like sleeping on the floor. Loved the comforters, though.
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Michelle T.

Yelp
You will be blown away by the peaceful and serene design of Park Hyatt Kyoto. Every detail has been carefully thought out and beautifully brought to life. In addition to the impeccable design, the attentive service is top-notch. Upon pulling up to the Park Hyatt Kyto, you are greeted by attendants who warmly welcome you. The pathway leading to the main entrance has a beautiful rock garden with rocks who are "guests" that were transported from Aspen, CO. Upon walking in, you see a beautiful, elegant lobby that has seating areas where they check you in. When we were led to our room, the employee had very delicate gestures that had to have been a special Japanese custom. When we were shown to our room, she gave us a tour and made sure we had everything we needed. The room was divine! We had a private rock garden and the decor was exquisite. Every finish, every detail is elevated and chic. It really stands out as an exemplary property. The floor plan of the hotel is so unique. It's built on the side of a hill, so there are multiple levels. The common areas were quiet and peaceful. There was a library on the floor we stay on with many large and expensive coffee table books. The staff here was world class. I had an international conference call I had to attend at 6am one morning. I booked a private room to hold it in which was perfect! They don't have a business center, but this room gave me the privacy to attend my call while my husband was able to sleep undisturbed. So appreciative of them going the extra mile to make my stay go so well! Also, the restaurant on the premises, Kyoto Bistro serves the BEST French Toast! I ate it all 4 days we stayed here! Also worthy of mention is the beautiful views of Kyoto from the upper floors. It's surreal how beautiful this hotel is! Of course all the amazing things you would expect from a Park Hyatt is here: excellent water pressure, Le Labo toiletries (Santal 33) and motorized blackout shades. Comfy bed and linens and a great fitness club also deserve recognition. Simply put, Park Hyatt Kyoto is one of those legendary properties that lives up to the hype. I'm so appreciative I got the opportunity to stay here. After days of 25k+ steps and crowded buses in Kyoto, it was a pleasure and absolute joy to retire at this beautiful hotel at the end of each day. I would love to come back again sometime!
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Delilah D.

Yelp
Ah. Park Hyatt Kyoto, the loviest and most beautiful hotel I've ever stayed at. Dream world for me? I'd be a hotel reviewer. I test out hotels and write about it. This would be at the very tip top of my list. I loved every moment and still dream about it. 100/10 I would recommend
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Eric M.

Yelp
Masterpiece. I'm only writing additional content here because the review needs at least 85 characters.
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Steph C.

Yelp
We spent three nights at Park Hyatt Kyoto last month, on the tail end of our 10-year anniversary trip to Japan. My mom is a Hyatt Globalist, and she booked our room for us with points about nine months in advance, conferring us guest of honor status. The hotel was magnificent, well located and beautiful with a very high level of service. Kyoto had miserable weather while we were in town, the kind of muggy heat that calls for frequent showers and maybe even afternoon siestas, and it was nice to have a luxurious hotel to go back to whenever we needed to relax. The Park Hyatt is relatively new, opened in 2019, just a year before the pandemic. It must have taken a long time and a lot of negotiations to build in a city like Kyoto, which is, in a way, a giant historical monument. The hotel is in a pretty central part of town, dense with national treasures. It's just down the hill from Kiyomizu-dera, and it spills right out onto the storied cobblestone streets leading up to the temple. The Yasaka Pagoda, Yasaka-jinja, Gion, and Pontocho are all within walking distance. The hotel isn't huge by Hyatt standards, but it's plenty big, and it took over land that encompassed several dilapidated but very old buildings. They apparently moved the building belonging to Kyoyamato, a traditional restaurant established in 1788 that had fallen into disrepair, and had to rehome the various pond frogs on the property during the renovation. This all sounds terribly expensive, and I'm sure the hotel lost all kinds of money for a while. No need to waste tears on Hyatt, though, and the place does seems to be thriving now. It's a beautiful property, perfectly embedded in the Kyoto landscape, while also being nicer and more modern than any other building you're likely to see in town. The aesthetic is a smart blend of old and new, with traditional architecture and landscaping and traditionally inflected contemporary art, furniture, and finishings. Think sliding doors that whoosh smoothly open like the fusuma that lead into tatami-floored rooms. There's a lot of blond wood sanded to a silky sheen. All the public spaces were lovely, and we had to walk through quite a stretch of them to get from the hotel entrance to our room. The lobby was pleasant, and we spent some time there both during check-in and a visit to the lobby bar/restaurant, called The Living Room. We didn't take advantage of all the on-site dining, but Kyoto Bistro was an excellent place for breakfast, and Kohaku, which we visited every day of our trip, was an amazing hotel bar, with stunning views and exceptional cocktails. The fitness center was pretty meager, but I guess we weren't there to work out. We got a king bed garden terrace room. It was comfortable and attractive, with a good bed and bathroom and a decent amount of lounging space. The terrace would have been more useable in better weather, but was, in any case, easy on the eyes. The Park Hyatt was less liberal with the treats than the Tokyo Andaz, where we'd spent our last week, but we were welcomed by a juicy bunch of grapes. Housekeeping was reliable and thorough. My one complaint on that front is that they were stingy with the bath products. Just don't stock Le Labo if you're so worried guests will take some to go. We would rather have had a cheaper brand that we didn't have to ration in shower-every-time-you-go-out weather. Service was formal and generally great. We got to sit down with sake while we checked in, and Ivan did a stellar job taking us through the process and familiarizing us with the hotel. I was also impressed with the valets and the staff at the bars and restaurants. The concierge was superb but clearly overworked. It was extremely hard to talk to her in person. Every time we wanted to, she was away from the desk, helping another guest on the phone. Once, I left a message, got a call from her as soon as I got to my room, then asked her to wait two minutes while I went back to the desk because I preferred to talk in person. By the time I ran back to the desk, she was already on the phone with someone else. When she wasn't too busy to see us, though, she was composing long, detailed, incredibly helpful emails. She picked two of the three restaurants we went to for dinner, and made one of the reservations on our behalf. We had a wonderful stay at the Park Hyatt. It's a truly impressive place, the one to book if you're looking for a sumptuous hotel in Kyoto.
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Hiro S.

Yelp
We had a great stay from the moment valet folks greeted. I cannot think of any better locations than here, and you can walk to all those popular spots! I really liked the size of the hotel in addition to the location - it is a great hideaway while you still are in the middle of popular area. I felt the service was top-notch in general, but I have to mention my special thanks to Miki-san who provided exceptional services throughout our stay. She first served us during afternoon tea, then after we found out she is a foodie(!) through conversation, she continued to assist us dinner and breakfast including special arrangements! We had Japanese breakfast from Kyoyamato, and it was fantastic. If anyone is interested in it, I highly encourage that you reserve as soon as your date is finalized. They had a sort of 'happy hour' between 16:00 and 17:00 in the lobby lounge where Veuve Clicquot was served complimentary for guests staying in Suites, which was a nice touch. The restaurant Kyoto Bistro is rather casual setting (for Park Hyatt), but the food was well-prepared and great. I will definitely return!
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Ray A.

Yelp
Highly disappointed. This is supposed to be a category 8 Hyatt, but the service was the most disrespectful in my entire trip. Let me start by saying we are Globalist with Hyatt, which gives certain privileges for attaining this status. It basically means we stay at Hyatt 60+ times a year. From the very start there was blatant disrespect. We arrived in an oversized van owned by my in-laws. The previous Hyatt (Hyatt Regency Kyoto) called and arranged to secure parking, and we had a confirmation email. We were immediately told there was no parking for us. You are the wrong hotel. It wasn't until we produced the email they reluctantly accepted our vehicle. They took our bags and just put them to the side and was told they will be brought to your room. But there were obvious scoffs and derogatory looks at our family. We had arranged 2 of the nicest rooms available. One the 5the floor and the 2nd on the 7th floor (Top level). I don't know of it was because we were a mixed American/Japanese family, or they just didn't think belonged, but there were multiple occasions where this happened. The most memorable incident was when we asked for our late checkout, because we want to do shopping before moving to the next hotel/city. The 1st lady said the larger room was already booked and could not give us late checkout, which is understandable. But for the smaller room we could stay until 1:30(@ all Hyatts worldwide globalist can have a 4pm checkout). I asked, politely is it because there are many guests checking in, and she replied politely yes. And she asked if this time was ok. I said yes, thank you. IMMEDIATELY AFTER MY REPLY, The attendant next to her RUDELY said Thank You to dismiss me, then pulled her away. I walked away angry, disrespected, spiteful. There was no reason for him to even speak with us, we were engaging fine without him. Overall the experience was spoiled by the staff. A category 8 was brought down to category 3 by the level of service. Will not be returning. Shameful. An absolute Shame!
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Greta S.

Yelp
Wonderful hotel with amazing hospitality and accommodations. We loved the amazing breakfast and helpful, bi-lingual staff. The central location was perfect!
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Gary Y.

Yelp
Conveniently located near Kiyomizu-dera and arrays of small shops/restaurants leading up to the temple. I really like the minimalistic decor and the private garden by the room. Service is great - during the busy check-in hours, they'll offer you to have a seat in the lounge with complementary esspresso drinks (which ends up being great by Japan's coffee standards).