Gerald M.
Google
We had an amazing experience from the moment we landed at the airport until the day we left.
When we arrived in Malé, a Park Hyatt representative greeted us warmly and assisted us with a smooth transfer to our domestic flight to Kooddoo. Upon arrival at Kooddoo Airport around 9 p.m., we were welcomed by our wonderful host, A. Akram, who personally accompanied us on the speedboat to Park Hyatt.
We’ve traveled extensively around the world and have stayed in many hotels — from major international brands to various Hyatts and Park Hyatts — but this property truly exceeded our expectations, especially in the area of exceptional customer service. Every single staff member we encountered was genuine, kind, and went out of their way to make our family feel at home. Over the course of our week-long stay, we met nearly all the managers — and each of them left such a wonderful impression through their warmth and authenticity.
Akram our host was incredible from start to finish — checking in with us every morning at breakfast, sending us daily kids’ activities, and always stopping by in the evenings during dinner just to see how we were doing. Our kids absolutely loved their little daily walks with him while our food was being prepared. His genuine care and attention made such a difference to our experience.
KT (Food & Beverage Manager) went above and beyond to ensure our dining experiences were nothing short of perfect. We arrived without meal plans, but KT personally sat down with us to map out our reservations for the week. He even surprised us with a special Indian-themed dinner night, which turned out to be one of the highlights of our stay — the food was authentic, flavorful, and beautifully
Another wonderful touch — after we casually mentioned that we enjoy Malbec wine, KT surprised us later that evening by sending a bottle of Malbec to our villa. That thoughtful gesture truly reflected the level of attention and personalization that made our stay so memorable.
Little details like these truly elevated our experience and made it feel deeply personalized.
Estii, Rukoo & Robin (Kids Activities):
You three are the bomb dot com! You made our kids’ time in the Maldives unforgettable. From henna tattoos, origami, pizza making, cookie decorating, ice cream tasting, painting, and even learning ping pong and chess — our kids had the best time thanks to you. Since we were there over Halloween, Rukoo and Robin even surprised them with a cute ghost piñata, which they absolutely loved. Thank you for filling their days with joy and creativity!
Sangita (Service/Happy Hour):
Sangita is the sweetest! She always had chocolate milk ready for the kids at happy hour and even brought banana shakes to the pool one afternoon without us asking — such thoughtful, genuine gestures that really stood out.
Boni (Yoga Instructor):
Early morning yoga sessions with Boni were truly serene watching the sunrise above the living island! Thank you so much Boni for the meditative sessions! It was so relaxing and meditative!
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Every single staff member at Park Hyatt Maldives Hadahaa played a role in making our family’s vacation truly unforgettable. The genuine warmth, personalized attention, and outstanding service we experienced here have set a new standard for us — even among other Park Hyatts around the world.
Thank you to the entire team for an incredible stay — we can’t wait to come back!