Park Hyatt Niseko Hanazono

Me and my family came here for a summer holiday for 3 nights and we had a blast. When we first arrived in the hotel people greeted us with tea, and also helped us with our luggage, they were really friendly and was very patient with my family. The room was very big and spacious. The food was really good and yummy and the price was very reasonable. There was a lot of eventful activities you can do, there is paddle ball, donut boat tree trekking etc. So much u can do and it was a lot of fun.

This property is on the outer edge of the Niseko-Hanazono area. We appreciated the tranquility that the location provided and can't say enough good things about the property and staff. The lift/gondola was less than a 100 meters from our bedroom window. So if you're here to ski, then it's very convenient to just ski right out of the hotel. We had afternoon tea and the breakfast buffet and enjoyed every bite we took. The room was amazing and felt like we were in a luxury apartment. We will definitely be back. A special shout out to the staff here who made our brief stay something that we will remember forever.

We stayed at this excellent quality hotel just below Mt Yotei volcano for seven days, using Globalist upgrade to get King Suite, which was impeccable, very clean, modern, everything worked, it was roomy and bed was just so comfortable. The only thing to perhaps improve would be to add at least one or two English speaking TV channels beside CNN. Breakfast was also excellent every morning from 7-10.30am, with great, personalised service especially from Mr Fuyima and Mr Oliviera. We also used onsen, which is top quality, gym with modern equipment and pool. Hotel gave us two tickets for Mountain Lights show, and this was also great experience. We had our own rental car, which gave us great flexibility to drive to Kutchan town below the mountain. Would stay here again in a heartbeat.

The rooms were superb. The view overlooking the Hanazono valley was beautiful, even more so when in winter. The beds are comfortable and the bathrooms are luxurious. They also have cherries in the room which are absolutely delicious. The service is amazing. Everywhere I go, every person I talk to is smiling. They are kind and helpful, and most are fluent English speakers, which is very convenient for travellers and tourists. The location is also very convenient as it is within walking distance of the Hanazono 308 activity registration centre. From there most of the activities are also within walking distance, or they will provide shuttle buses. There is a lot of green spaces, and the air is refreshing, it is a great place to go for holiday.

We stayed 2 nights in June. ||Room:|Standard room comes with full size dining sets with 4 chairs, living room sets with love sofa, single chairs and stools which will turn into sofa beds. Has small bar area with almost full sized fridge and guest bathroom with shower in addition to full bathroom next to main bedroom. We booked twin room and extra beds for 3 adults sharing and 3 beds fits in bedroom, so we had whole living room itself. |Staff service was beyond expectation and excellent. Room was spacious enough to stay with 3 adults. There was glass wall with black out roller shades to separate living area and bedroom which really helps. |Room was well equipped, didn’t have to ask for more. ||Restaurants: excellent at any choice and amazing services.||Service:|Very personalized and attentive more than other 5 star hotels in Japan. ||It was beyond expectations and cannot wait to go back again!

Great stay at this resort during their green season. Everything was well run, up to date, clean, and service was prompt and friendly. We traveled with a 3 year old and the staff were kind enough to interact with him every time he was around. There are a bunch of activities on site that could fill a few relaxed days. The pool and jacuzzis were spectacular as was the onsen. Would definitely recommend this resort.

We visited The Bar at Park Hyatt Niseko Hanazono two days in a row during our visit to Niseko in June. We had the pleasure of being hosted in both occasions by Taufan and Caroline, who made sensational classic cocktails for an unbelievable happy hour deal from 5pm - 7pm that they have during the green season. I would recommend all Niseko residents and visitors to make this their must go evening hangout spot. Service was highly emotionally intelligent, passionate and engaging. The selection of bar bites from the Chef’s team were delightful. This is a World class establishment and an amazing team of hosts. We cannot recommend this experience highly enough, and look forward to the opportunity of staying at the hotel in the near future.

The hotel is gorgeous. A luxe feel overall with beautiful interior. Location is great for skiing and really close to the gondola and ski lift. We stayed in the king studio residence with onsen for 4 nights. The apartment was well done up and high tech, with bathtub and a good-sized onsen. The view was nice, you get to see the hanazono fireworks directly from the onsen area of the apartment. There’s a washer/dryer with laundry pods provided. The kitchenette is suitable for light cooking - it has a double induction cook top, microwave, cutlery, a pot, pot lid, pan, knives, strainer, plates and bowls for 2 pax; it does not have a chopping board, dishwasher, and has zero condiments / seasonings / oil. Fridge space is also very limited, there is only 1 bar fridge that is half filled with mini bar stuff, so you essentially only get the top rack + the door slot to put your stuff. While the hardware of the hotel was great, the service was disappointing, and certainly not what you’d expect from a Park Hyatt property at this price point. Some service misses to highlight: no welcome drink upon arrival, porter did not take the initiative to help us with luggage, check in was delayed, rooms were not cleaned promptly, bugs found in the room after cleaning (and when we provided feedback to the front desk, there was no additional service recovery), ski valet service levels were inconsistent (there were staff out front to help with our skis only around 50% of the time) Breakfast spread was quite limited, with only 2 variations across the 4 breakfasts we had. Overall, I would say our stay was pretty average. The hardware of the hotel is fantastic, but unfortunately the service really missed the mark. Hopefully the management will improve, as it’s got great potential.

The Park Hyatt Niseko Hanazono is an aspirational property in the Hyatt portfolio Situated in a world-class ski resort and featuring exceptional service with an impressive selection of over 10 hotel-based restaurants including Michelin-star Sushi Mitsukawa and fine dining establishment Moliere Montagne, the Park Hyatt is notoriously difficult to book during peak ski season Fortunately, during the mild summer Hokkaido months and as a relaxed outdoor destination, availability including suite upgrades is much easier Park Hyatt Niseko had stunning architecture and gorgeous rooms and is easily one of the nicest Hyatt properties I've ever visited The included Globalist breakfast buffet is fantastic (featuring unlimited sashimi) and the entire Niseko Kutchan area has a undiscovered charm during the quieter months Park Hyatt Niseko Hanazone (Kutchan, Hokkaido, Japan)

This Park Hyatt is stunningly beautiful--the landscape and views surrounding the location are breathtaking in the summer. I can only imagine what winters must look like. My husband and I decided to book this location as part of our two week long first year anniversary travels. When you first arrive, you're warmly greeted by the most attentive staff. We were welcomed by Roberto, who not only made us feel welcome after a long drive but even took notice of an injury I received earlier in the trip--offering whatever assistance I needed to ensure my comfort during our stay. Once you pass through the austere exterior, you're greeted with a very familiar dimly lit minimal decor that is consistent with other Hyatt locations of similar calibre. At first, the main building and lobby is a bit difficult to navigate. But with the help of a map that is provided and thoughtful guidance from the staff, you'll quickly become adjusted to where everything is The rooms are large and spacious. Everything is pristinely clean and the bed is nice and firm with two plush pillows each side. The view from our room is just stunning. I realise there are many different views one could ask for but I am more than happy with a lush tree line to wake up to in the morning. The public onsens are indoors and separated by "Ladies" and "Gentlemen". Time is booked via an app and offers a generous 50 minute time block. It's worth noting there is no policy against tattoos. The space is well-designed and easy to navigate. They consist of a locker room and vanity area. There are two hot baths and a cold bath--as well as a sauna. The sauna is very strong, so be prepared. Breakfast is held in the deli where there is a full staff preparing and rotating the selection. They didn't miss a beat. I was fortunate to have met Steven, the chef who appeared to be directing the breakfast service. He made us feel very welcomed and looked after. We are visiting in the summer, but there are a ton of amenities for the ski season. We may, just may entertain a trip back during the winter. ;) Highly recommend for anyone looking for a calm and attentive location to rest. For me, this was much needed respite after a pretty hard trip after a hiking accident hiking in rural Hokkaido. I couldn't think of a more thoughtful place to spend a couple of nights to heal.

I decided to stay at PH Niseko Hanazono bc... 1) it was my first time visiting Niseko 2) PH Niseko's "crown jewel" reputation 3) ultra modern decor, immaculate grounds, PREMIUM EVERYTHING 4) ability to experience the Residence 1BR King Suite + Onsen (A815) Booked via Amex Platinum FHR (Fine Hotels & Resorts) Room rate: ~$2,100/night (incl. T&F) Amex FHR Benefits * early (12pm) check-in (if avail) * late (4pm) check out (guaranteed) * suite upgrade (if avail) * breakfast for 2 (buffet) * $100 property CR (F&B, spa, etc.) Residence 1BR King Suite + Onsen (A815) https://www.hyatt.com/en-US/hotel/japan/park-hyatt-niseko-hanazono/ctsph/rooms#rooms-1BRX Suite Highlights * 109 sqm corner unit residence 1BR suite (on second highest flr) w panoramic views of basecamp + Mt. Yotei * private semi open-air onsen! (hot spring) filled w mineral-rich Mt. Annupuri water, known for healing properties + ability to improve general well-being * fully equipped marble island kitchen + fridge * in-unit washer/dryer * marble dining table for 6 (mt yotei view) * (1) king bed + (2) sofa queen beds * (2) full baths (master, guest) * deluxe master bath w deep soaking tub + double vanity * (2) 55-in flat-screen TVs (BR, LR) + mirror TV (master bath) * (2) in-room safes * super comfy slippers, Japanese robes (Yukata!) * Le Labo bath products * pillow menu * Hokkaido milk! * QR code easily allows you to: order complimentary items / in room dining, make restaurant reservations, borrow items https://www.hyatt.com/content/dam/hotel/propertysites/assets/park/ctsph/documents/en_us/home/Hyatt-Has-It.pdf Property Highlights * resort is divided into (2) sections (residence, hotel), residence side is a lot quieter. 100 rooms (incl. 28 suites), over 60 residences * ability to access residence fitness ctr and hotel fitness ctr but not the residence lounge * 11 restaurants, lounges, bars + private dining, wine cellars, karaoke * Pierre Hermé (aka "Picasso of Pastry") EVERYTHING (def try the Ispahan croissant!) * 25m heated indoor pool (similar to PH NYC layout, incl. underwater music) but w ~5 jetted tubs (private, separated by marble columns), + steam sauna (accessible via locker room) * onsen hot springs (hotel side, reservation required, 50m session), dry sauna, cold plunge pool * Hanazono 308 bldg: indoor children's playground, F&B, merchandise, ski rental, etc.) * free hot chocolate at F&B station (residence side, lower level, near retail ski shop) * multilingual staff * ski valet service (incl. rentals), residences ski valet service * fast/stable Wi-Fi connection throughout entire resort * free outdoor residence self parking (used) * Globalists get free shuttle service (for 2) from/to CTS (did not use) Spa | Fitness | Onsen | Swimming Pool | Wellness https://www.hyatt.com/en-US/spas/the-spa-park-hyatt-niseko-hanazono/home Huge shout out to GM Paul Wright! Thank you so much for the experience and gracious hospitality!