Chris S.
Yelp
(I just realized how long I wrote this - APOLOGIES! But it's worth it, because the Park Hyatt Tokyo is THAT GOOD)
OMG. I'm back again. This may very well be the best hotel I have ever visited. Period. Forget what you know about Las Vegas suites, the glamorous rooms in the Maldives, even the alluring view of the Ritz Carlton resorts, this has become my favorite hotel of all time, and it's probably going to stay there for a very long, long time.
The hotel is that of one that pulls all your senses and experiences together, seamlessly. Guests are greeted by proper name and in the language of their origins, and upon entering the hotel, your senses are joyfully treated to the most rich and experience one can imagine.
I value service over anything in terms of actually reviewing the product itself. Normally with hotels and resorts, hard products are easy to come by, but the services are what defines a good hotel and a superb one. So needless to say, when I arrived from the airport to the Park Hyatt Tokyo, I was immediately greeted by a petite lady who took my heavy duffel bag and welcomed me all the way to the 41st floor of the building, where the hotel actually is.
Speaking of the hotel itself, it's actually located on the 41st to 51st floor of the Park tower. Combined with sleek modern designs and the most outrageous views anyone can fathom, you'll never realize just how lucky you are by stepping into this hotel. Besides the impeccable service and personal staffs at your every whim, I found that:
The Spa, Club on the Park, is nearly untouchable in terms of quality and the glorious panoramic view of Tokyo. It has state of the art fitness facilities, a huge communal pool (gender separated) complete with steam rooms, multiple saunas and various spas at different temperatures. For a spa not even close to the mountains, this is the top of its class -- anywhere in the world.
The most unbelievable view: Just Wow. I really can't emphasize just how much that view is worth every bit of the price people pay to stay here. It's simply unbeatable. You either get the most magnificent view of the Tokyo skyline or a clear shot of Mt. Fuji and the mountains. Take your pick, you can't go wrong! People have suggested asking for the Mt. Fuji view during the winter time for the snow cap mountain.
It's all in the details: I was welcomed with a lovely box of chocolates, two bottles of water, a note thanking me for staying the night, and then comes the amenities: the seamless iPhone setup, the sound system, ice chest already filled with ice, a kimono, room temperature set to my liking, Aesop amenities, the list goes on and on!
What about the room? Superb hard product. It was everything that I expected from a 5-star luxury hotel: large size (especially in Japan), Egyptian fine bedding, a huge bathtub, a walk in shower, bathroom television, toto toilets, 37 inch plasma TV, DVD player, sound system for your music, free wi-fi, bookcase with actual books, and just so many more. The bed was so comfy I literally fell asleep within seconds. (jetlag guys, it's so hard)
But the service, wow! the hotel is without equals with what they provide. This is definitely beyond the next level of service that we frequently think of. The eagerness and passion to assist and greet guests is so contagious it makes me want to greet them back in the same way! The seamless transition from the very beginning of entering the hotel to assisting you into the hotel room is just, simply amazing. Housekeeping was always keeping tabs of each room and made sure everything was clean and utilized.
The view in my opinion is the biggest selling point of the Park Hyatt Tokyo besides their superior service. I was so enamored by the view from my room that instead of exploring Shinjuku a bit more, I opted to sit in the window and watched the sunset go down, taking as many shots as I could. Overall, I was blown away by everything this hotel had to provide. It was a great way to top off the layover in Japan, but definitely not the only place you should stay in Japan if you really want a true taste of culture.
I will say it again and again if I have to: the Park Hyatt Tokyo is one of the world's most valuable luxury hotel, if not the flagship of Hyatt.