Park Hyatt Tokyo

Excited to see what renovation brings. For 30 years it was probably one of the most if not the most iconic hotels in Tokyo- where you will certainly be swept with lost in translation vibes. Had probably one of the most memorable customer service experiences at the bar for my wife's my birthday. Upon check in we forgot to let the staff know that my wife's birthday was that night. Miraculously, later we were at the bar and the singer began singing happy birthday in front of 100ish customers. We were awe struck that they remembered and took action on such a detail. The bones of the rooms are quite nice with the standard suite being quite spacious. The architecture is also timeless as the hotel is located in the top of three interconnected high rises. Praying the renovation allows the property to keep its character.

First off, going to the lobby is quite tricky. You have to take the elevator up to the hotel lobby. As you come out of the elvator, you turn right and go all the way to the end of the hallway. Checking in is like sitting at a table and opening a bank account. Very personal service. The staff that greeted us was quite stiff yet professional. We were ushered up to our room (just like in St. Regis) and made sure we had everything we needed. The location is convenient. It is just a few mins walk to restaurants and shops. The room was fantastic with a great view! It was spacious. They had luxurious toiletries. Everything was all there. We didn't have to ask for more. They provided a pair of sleeping clothes in case you forget to bring some. The staff at the restaurant were all very friendly and attentive. They provided excellent service. The food was all delicious. Our experience was great overall. It's worth coming back.

A classic hotel with excellent food and service. We were able to visit in March 2024 just before they are closing in a couple of months for renovations. It did not disappoint. Yes, the hard product is dated, but not in a worn down way; it was more of a classic vibe amidst the modern world. Nevertheless the soft product - the people, service, and food were excellent. As Globalists, we were upgraded to a deluxe view room, but there were no Park Suites available. Regardless, we asked what the cash rate was to upgrade our last night to a specialty suite, and the front desk said the Diplomat Suite was available for $1300/night, which is a good deal given we booked on points (30k/night) and that suite normally goes for $3-5k/night. I understand that the Lost in Translation movie was filmed partly in this type of suite, so we took the offer with little hesitation, and the team was helpful in moving our luggage on the day of the room change, which was available at 1PM. What a magnificent suite the Diplomat Suite is. 160 square meters which is over 1700 square feet, and get this - there is a Yamaha grand piano in the suite. There is also: 1.5 bathroom, both with high end toto toilets, a large/long dining table, a corner view of the city, multiple TVs and DVD players, an endless amount of books and magazines, a kitchen area with well-stocked kitchenware and heated cabinets, an espresso machine, 2 sinks in the bathroom, a bathtub, and a shower with more spouts than I can comprehend. Toiletry products are Aesop and were replaced quickly (i.e., I brought one lotion bottle out with me because my skin was dry and I came back to find another one in its place.). Breakfast at Girandole is eclectic and tasty, and the pastry shop downstairs has a wide variety of high end pastries, both refrigerated and shelf stable. There's also a deli below the pastry shop with even more food and alcohol options. However, the cooler breakfast option IMO is having the Japanese breakfast in-room, which was intimate and delicious. We also had a small meal at Kozue, which was lovely. One downside is the hotel is a bit far from public transit, so we ended up taking taxis everywhere. But just something to note if that's what you plan on doing. On a plus side, there is also a coin laundry a few blocks away at "Excel 2 Coin Laundry". Small place with only 4 machines but it did the job (do the full hour for complete drying) and I didn't have to wait at 7PM on a Sunday night. There are other options in the area too, a little further away. The finishing touch to our stay/suite was the Lost in Translation official soundtrack in CD form, which was in one of the bookshelves. I placed it into the DVD player to play during our morning of check out, and that was the perfect way to end our stay in the suite. Especially track 15. Loved it!! Looking forward to seeing how they will renovate things, and we will surely be back then.

Park Hyatt Tokyo is world class. Despite some people saying it's dated, I absolutely loved the aesthetic and loved the air of sophistication. The hotel occupies the top 14 of the 52 floors of the monolithic Shinkjuku Tower. There is a circular drive at street level. Upon entering there is a low key lobby area, but the magic happens what you get off the elevator on the 41st floor and enter the sky lobby. From there, you walk down a large corridor that winds past Girandole, a French Restaurant that also serves a nice breakfast buffet and The New York Grill, walking past windows that look to the restaurant below. From there, you make a left turn and then a right, though the hotel's extensive library collection, to the check in area. We were fortunate enough to stay in a Park Suite King- and it was top-notch! The decor is soft, yet metropolitan and looks timelessly chic. The suite really blew us away with it's massive size (over 1k sq ft) and the luxurious amenities. Okay, no surprise here- the toilet/ bidet in the suite was super-higher tech and had everything under the sun you could want. The linens and towels were also ultra luxurious as well as the complementary Aesop toiletries. The hotel offers a great workout/ pool area called Club on the Park. Try finding a more impressive view to gaze upon when working out. It's unreal begin able to take it all in!!! The service here is also impeccable. Of course Park Hyatt being a flagship brand, you would expect it, but the team here really goes the extra mile to be helpful and genuinely warm. Every time we walked by an employee, there was always a kind, sincere greeting. I also want to give appreciation for two specific instances where the team went above and beyond. Once was when I had to do an international conference call at 6am and the team graciously let me set up the meeting in the business center and made sure I had everything I needed to ensure the meeting went well (and it did with flying colors!) and the other time was the free shuttle service to Shinjuku station, one of the employees; who mentioned he was from Uganda originally, was so helpful and gave us some great insight on traveling around Tokyo as well as some great anecdotes about homeland. Amazing personalized and thoughtful service in both instances. We had an amazing stay at the Park Hyatt Tokyo that far surpassed our expectations. If you are looking for an extraordinary stay while in Tokyo, this is the place hands down! The service, the surroundings and the atmosphere are world-class incredible!

The Park Hyatt Tokyo is nostalgic for me. Like so many others, my first glimpse of this iconic hotel was through the lens of Bob Harris (Bill Murray) and Charlotte (Scarlett Johansson). It took me 20 years since the film's release to grace it's halls. Which appears for better or for worse, mostly unchanged. We were happy to see it before the upcoming renovations. The Park Hyatt is a Category 7 hotel located in the Shinkjuku District bordering Shibuya. It makes up the top 14 levels of the Shinjuku Park Tower. Getting to the location is, annoying but doable. It was roughly 15 minutes walk to the nearest subway station. It's worth noting I suffered a moderate sports injury during our trip and was able to make it just fine in that time. We were also able to find a bus (51) 3 minutes walk away that can drops off at Shibuya station, which was very convenient given my difficulty walking. I understand why people balk at the dated decor. Compared to the Park Hyatt Niseko (Category 8) it definitely fell behind--the service and accommodations didn't feel quite up to par either. The unobstructed West facing view in the evenings is unparalleled. My husband and I spent a few moments in our room admiring an unusually clear view of Mt. Fuji in the distance. The clouds appeared as quick brush strokes against a melting gradient of orange and red hues...it was wonderful and a highlight of our trip. The service overall is okay. Honestly, it felt no better than the Grand Hyatt Tokyo--the big difference was the concierge and managing of luggage. The service felt more routine an personable. Unlike Park Hyatt Niseko, no one even mentioned anything about my limp or asked if I was okay despite my clear difficulty walking. Which, I never expect. But the contrast was definitely noticed. We received a nice welcome in the hotel room as it was our first year anniversary trip. A pound cake which seemed...out of place given there was nothing to accompany it--which made it dry enough we couldn't finish it.

Being American I was not sure what to expect my first time in Tokyo. The Park Hyatt was the highlight of my trip. "Mo Mo" was who we met when we check in. She provided excellent service and made sure we had a great stay. Room was spotless. Incredible view. Great dinner @ New York Bar. Great breakfast @ the buffet. In the lobby I had a coffee type cream dessert that was one of the best cakes I have had. This might be one of my favorite stays ever. To many positive things to write.This is the first time at a hotel and I don't want to leave. Thank you Park Hyatt. I will be missing you, I can't wait to come back. From Jason in Los Angeles California

Spectacular view, delicious food, amazing atmosphere and hospitality. Every dinner experience is always perfect here.

This is a truly world class hotel worthy of a five-star rating. Luxurious it not pompous. Regal but not snobbish. The service is crisp and professional. The hotel starts at the 41st floor and goes to the top. Every room has a spectacular view of the Tokyo skyline. The rooms are spacious. The kingsize bed is like a double king: big enough for two sumo wrestlers! Very comfy! The bathroom is large with an impressive shower, bth, and toilet. As our as it sounds, the toilet is a highlight. It is very technologically, advanced and meet your every need, and then some. It warms your tushy, cleans your bottom and air dries your bottom when you're done with your business. This is easily amongst the finest hotel rooms webhave stayed in anywhere in the world.

It was a very nice stay and I wish I could stay longer! I looked at my previous review of Park Hyatt Tokyo and can assure everything I mentioned are still valid. All the employees I encountered were professional, respectful, polite, and friendly. They continued to respond any requests with 'certainly' which quite contrasted with my experience at nearby another Hyatt. I was also surprised to see a certain item as part of welcome amenities after checking in my room - obviously they keep track my previous stays along with my preferences! The communication between staff members is seamless and I never had to repeat anything. I cannot wait to return...

Staying here for five nights, partly in our own and some with Tauck tours. Our room is on the 42nd fl and is spacious and beautifully appointed. There is a desk, soft chairs, mini refrigerator, coffee maker, tea pot, water boiler... The servicing of our room is scheduled, someone comes to the room and asks what time we would like our room serviced. Nightly turn down service is standard. Hotel staff are amazing and ready to help. At first I wasn't sure about location of the hotel in the city as it is located in a financial district but having been here a few days I can assure you there are plenty of good restaurants, a park for jogging and access to the world's busiest train station. All very cool. This is a wonderful place to stay. My one recommendation for those staying here is to get outside the hotel for some meals. Meals in the hotel are average and pricey. The train station area has 100s (?) of small restaurants with wonderful food at great prices. You will eat like a king or queen!

Great hotel pretty good location. It was so clean and orderly. The staff is the backbone of this hotel. From food to rides and and special request. Felt safe and only 10 minute trip downtown. Will return

This hotel got famous from the "Lost in Translation" movie. Let me say this, this is one very nice and expensive hotel with spectacular views of Tokyo. The service here is excellent. The whole check-in process was so smooth - our luggage even arrived in our rooms before we got there. Park Hyatt is located on floors 41-52 in the Park Tower complex. They do provide a shuttle bus to Shinjuku station we later found out. The rooms were so large, beds very comfortable and the views were amazing! Our room had two queen size beds and floor to ceiling windows where the views were the star. We requested connecting rooms and got two adjoining rooms which share one private hallway between the rooms. That was awesome. The service was again amazing. They give you turndown service every night. My girls loved the pool area. Of course the restaurants and bars are expensive. Cocktails start at $22 at the NY Bar. We went to the NY Bar and ate at the NY Grill. I highly recommend those two places to drink and dine at.

If you saw Lost In Translation, you'll INSTANTLY recognize this hotel. Up on the 53rd floor, you'll find the New York Bar where you'll secretly hope Bill Murray is at the table behind you. But more likely, you'll be too mesmerized by the amazing view and cool jazz as you sip amongst the skyscrapers of the Tokyo Skyline. Hotel guests get preferential seating, so if you're staying elsewhere, you might have to wait a bit. Why not 5 stars after all this raving? The prices. Tokyo is an expensive city to begin with, but at this place, you're paying a $25 cover charge per person, just for the privilege of ordering their $50 burger... which was just ok. I was going to go for the cheese plate but when I asked the server if it would be possible to only have 'cow' cheese instead of sheep or goat, I was told 'no'. How's that for customer service? Whiskey prices for just a glass were more than you'd pay for the whole bottle back in the states. I settled on a $25 glass of Pinot Noir and nursed the heck out of it to make it last...lol If it's your first time in Tokyo, go for it...but take my advice, eat somewhere else first so you're not Lost in Chapter 11.

Stayed here for 3 weeks in their suite for our first post covid vacation. Everything was spectacular. Globalists get free breakfasts and upgraded rooms (pending availability). The view and room were spectacular. We did not want to go home. This is the epitome of what a true luxury hotel should be in every way.

The Tokyo Hyatt is an incredible hotel. My fiance and I were able to score two free nights with the Hyatt card. This is the same hotel as seen in the movie "Lost in Translation". We were immediately met at the entrance by employees who took our bags from us, handed us cold water bottles, and led us to the lobby for registration on the 41st level. The floor to ceiling windows along the way offered breathtaking views of the city that are arguably better than what you might pay for visiting the Tokyo tower. We were assigned a dedicated employee who was able to address our requests to book our transportation back to the airport. Our hotel room was immaculate and beautiful. The bed seemed almost 30 feet long and our private view on the 50th level was sweeping. Every time we left our room, we would come back to it being fully serviced. This happened 6x a day, even if we were only gone for 20 minutes. The premium quality of hospitality was something I doubt I'll ever experience again.

The Park Hyatt Tokyo is a really nice hotel! If you can afford it and/or willing to splurge, it will not disappoint. Honestly, this is my favorite hotel I've ever stayed at. From check-in to check-out, everything was perfect and well beyond expectations. This is definitely a top notch place to stay. My friends and I recently stayed here for the last 4 nights of our stay in Japan. Conveniently located ~10-15 walk from Shinjuku Station, the location is prime time. 5-10 minute walk to dinner, drinks, bars, clubs, and anything else you could think of. Have a JR Pass? Walk 15 minutes for quick access to pretty much anywhere you want to go. They have a free shuttle to and from Shinjuku Station, so if you're feeling lazy, hit that up! We personally didn't utilize it, because walking through town was half the fun! Location aside, the service is unbeatable. They aim to please, and it did not go unnoticed. Every detail from taking our bags right away and delivering it to our room, folding our clothes and cleaning the room while we were away, and concierges that can secure you reservations at any and all high-end restaurants in town, Park Hyatt Tokyo is UNRIVALED! The concierge here was able to secure me reservations for 2 at Sukiyabashi Jiro Honten, and I am forever thankful for that. The amenities? Don't get me started. Pool with views, rooftop bar, killer lounge, etc. The views figure to be some of the best in all of Tokyo. All guest rooms at this hotel are above the 41st floor, so don't worry about your room not having one. The guest rooms here have remarkable views of the entire city. Our room had a spacious bathroom with both a deep bathtub and separate shower that was adjustable to fit tall people perfectly! The stocked mini fridge and free water bottles were a great touch. The Park Hyatt Tokyo is pure luxury. One of the most beautiful and stunning hotels I have ever seen. For movie fans, Lost in Translation was filmed here, and the rooms strongly resemble those in the movie. The workers here are extremely nice and helpful, the location is great, they have a famous rooftop bar featured in movies, and the rooms are breathtaking. Go ahead and give this hotel a try!

If you are in Tokyo this is a must!!!!! Amazing views and lounge. Great rooms and spa! Amazing Breakfast and dinner!!! Special place!!!!

After staying at the Osaka Miyako Marriott before coming to Tokyo, my hotel expectations skyrocketed like never before. That being said, my opinion on Park Hyatt is 4 out of 5stars because I've found some negative points during my stay. Don't get me wrong. This hotel has first class service and the ambience is very luxurious. It's perfect for business travelers to both stay and dine and hold meetings. If you have the budget to even stay here for one night, it's worth just for the experience. From the minute you step into the driveway, there's several concierge staff waiting to assist you. One person will take your luggage and another staff will help you check in once they take you to your room. From there, they will have all your restaurant reservations printed out in detail (if you requested) and take down your name for the next shuttle bus to the train station if needed. Luggage is brought up and placed in your closet. You'll find Aesop brand lotion, oil, bath salt, shampoo, etc....nice loofah all ready inside the nice bathroom equipped with a TV and deep soak tub. I really enjoyed the tub after exploring the city by foot all day long. The various shower spray helped ease my back muscle tension. The lighting was warm and perfect. Nespresso machine with three variety of pods was nice. Teas were good and I liked the electric hot water pump. Ice was ready inside the bucket which I used to make iced green tea. The cups were beautiful and every detail that went into making the room feel luxurious was comfortable and warm. The view that I've experienced in Osaka was unbelievably breathtaking. Having to experience that first made the view at Park Hyatt not so special. But that's not fair to include that in my rating. What was disappointing has to do with my bed. Feeling tired at the end of the day, I didn't find the bed too comfortable. The sofa chair had weird stains and wasn't very inviting to be sat on. Aesthetically, the room looked perfect. But there were minor flaws I wouldn't have expected from a hotel of this caliber. Nonetheless, the room size was huge and bathroom was elegant. Sophisticated hotel with high level of service and convenient shuttle bus available to Shinjuku station. Check out my YouTube video on this hotel! MissfoodaddictEatTravelVlog

Park Hyatt is one of the nicest hotels I have been to. I would never be able to afford this place but I opened a Hyatt Credit Card and stayed here for free using the bonus nights. They were able to book me a reservation at Jiro! The hotel itself is on the top levels of this building. The lower levels are businesses. The rooms are really nice and big. The bed was super comfy. Very friendly and helpful staff. Located walking distance to Shinjuku, the train is there and a very popular area for food and shopping. Great location to stay if you can afford it!

I came by this hotel to have a drink at the New York Lounge with a friend of mine that was staying there. We both happened to be in Japan and wanted to meet up, so he invited me there. My disappointment came when I got to the bar and got unwelcoming looks from the staff. Nothing like the treatment I was used to in Japan. After telling one of the hosts that I was there to meet my friend and gave his name, my wife, mother, and I were asked to stand to the side. Finally a different host, came to me to tell me I hadn't met their dress code requirements, which I was unaware of, and she continued looking at me like it was revolting. I felt so uncomfortable. I totally understand dress codes. I had on shorts, and that wasn't acceptable at this establishment, but the way they looked at and talked to me was totally not necessary and a bit condescending. Was it also because I was black? Because I didn't see any other black people in that club. And again, for Japan, I was a bit surprised. They offered me a blanket to cover my legs, which I thought was ridiculous considering I'd be sitting under a table the whole time, but I wore it. That being said, the drink was OK, and the dessert I had - the apple pie, was delicious. The band playing sounded amazing as well. I just think they should find a better way of letting people know their attire isn't appropriate for the club.

Tokyo is one of the most expensive hotel markets in the world and for good reason. The range of ultra exclusive hotels from the Ritz-Carlton to the Four Seasons to the Aman Tokyo. The Park Hyatt would be considered on that level as well. Like many on have mentioned, the Chase Hyatt Co-Branded credit card used to offer two free unrestricted nights as their sign up bonus meaning (Category 1-7). Unfortunately, that changed recently to 40,000 World of Hyatt points. For our stay, we utilized the two free nights and for our third night, I transferred 30,000 Chase Ultimate Rewards points over from my Chase Sapphire Reserve Card to cover the third night...well worth the redemption as the going rate for a king room was well above $600 a night. Upon arriving at Tokyo Narita Airport, we took the Airport Limousine Bus for the Shinjuku area which dropped us off directly in front of the Park Hyatt. The cost was about $27 USD/person and the trip took about an hour + in Tokyo traffic. At the same time we could have taken the Narita Express Train which would have taken us to Shinjuku Station and then either walked the 10/15 minute walk to the hotel or wait for the area free shuttle service to drop us off at the hotel. That would have cost $27 USD/person as well. We thought the former was the better option as the temperature was dropping quickly as the sun was setting. As mentioned by many prior, service is what sets the Park Hyatt Tokyo apart from other Hyatt brands. From the moment we got off the bus we were greeted and escorted up to the 41st floor and then guided to the check-in lobby. At check-in, we were upgraded to the King Size Room for the entirety of our stay while previous to check-in our first night was supposed to be in a twin room. The one unique feature of this hotel is they still use keys instead of key cards. We were escorted up to our room on the 47th floor and shown how everything in the room worked. At the same time our luggage had already been brought up to our room. The King Size room was more than enough space for us, especially for Tokyo where rooms are known to be small. The king size bed was big enough to sleep four and the linens were all top notch. The bathroom had a tub and separate shower with full amenities in case you forgot anything. At the same time, you can request any type of bath amenities and the hotel would provide. Perhaps my favorite part of hotels in Asia is the Toto Toilets. There's just something fun and unique about an automatic toilet. Toiletries were Aesop branded and refilled nightly. Turn down service was also provided where an extra bottle of water was left bed side every night. Amenities in the room included a Nespresso machine, tea, minibar that was well stocked with some high end brands, a safe, robes, kimonos and slippers. The hotel set up was unique because you arrive in the lounge which has a 360 degree view of Tokyo and on a clear day you can see Mt. Fuji. Around the corner is a circular staircase downstairs to the Japanese restaurant and above the Japanese restaurant is their French restaurant where breakfast was served. Further down is the library and seating and a set of elevators upstairs to the iconic New York Bar and Grill. There is another set of elevators up to the guestrooms with a stops available for the pool and spa. The pool and gym have a 360 degree view of the Tokyo skyline as well while the spa can be accessed via elevators at the pool level. The entire hotel takes up the top floors of the three towers that make up this unique business building. Unlike the Grand Hyatt, Park Hyatts are known to be small and intimate and this one was no different. We visited the New York Bar & Grill and was given a tour of the restaurant by the General Manager. We didn't get that when we visited the Intercontinental Downtown LA last year. The pool as I mentioned was fantastic and the water was warm, but not hot. It was a good place to swim a few laps after a long day of walking around Tokyo. My only complain would be the spa. It wasn't complimentary and I felt that at this price point access to the spa should be complimentary and treatments should be an additional charge. Otherwise, we had a great three night stay at the Park Hyatt Tokyo. Upon departing, they arranged for the Airport Limousine Bus told us which time bus to take to make it to Tokyo Narita Airport in time. I definitely understand why the Park Hyatt brand is the top line within the Hyatt brand after this stay. Service was definitely beyond my expectations.

Here's what you need to know: Where is the 6 star rating when you need one? A 5 star rating is inadequate to demonstrate the quality of this hotel and the service. I cannot imagine that a Four Seasons or Aman property could be any better than this Tokyo Park Hyatt. No detail is overlooked, and no guest request is too obscure to service. And the hotel itself is magically beautiful and well adorned, with a view unsurpassed in Tokyo - Mt Fuji on one side and the Tokyo skyline on the other... Even the entry level rooms (about $800/night) are SPECTACULAR, and have stunning views. There is no mediocre room in the hotel. The world omotenashi in Japanese - spirit of service - is truly a way of life at this hotel. We had the most delightful four days/nights at this hotel on the 44th floor celebrating our wedding anniversary and my wife's birthday that are very close to each other. We were treated like royalty by each member of the staff, who always went out of our way to service any request. My 2 year old daughter was unwell during our stay, and the concern and care shown by the staff was amazing - they immediately made an appointment at an international clinic that had an English speaking doctor and arranged for a cab for us. The cab fare was paid by the clinic, which eventually gets built into the high cost of the consult of course :) everybody inquired about our daughter for each of the following days thereafter. We had forgotten my daughter's milk bottle cleaner at our hotel in Kyoto, and the staff was so accommodating and got us cleaning solution and a bottle brush. Similarly, when we asked for help to buy us throat lozenges, they brought us some Japanese lozenges in addition to the Vicks we had requested. The concierge service was excellent, and always kept our child in mind when making reservations and recommending places to visit and eat at. The Morning matcha (green tea) and coffee in the room, while enjoying the sunrise at 6:30 was an amazing experience. Ice water is served with the drinks, a choice of brown and white sugar cubes individually wrapped, and a choice of cream or milk. It took about 5 minutes from ordering over the phone to being delivered in the room. All housekeeping / room service was delivered in 5-7 minutes The Ice bucket and hot water dispenser is checked and filled twice My only complaint about the stay was that despite being Hyatt Platinum members, our room was not upgraded (which was done at other great Park Hyatt properties like Paris Vendome in our previous stays). That was unfortunate and disappointing. other suggestions - while I liked the old school metal keys, they do become annoying and cumbersome to open the door each time, especially when you have a child stroller or shopping bags in hand.

No Bill Murray sighting of any kind. Navigating the maze to get to the 41st floor, aka Hotel Lobby, then ride the elevator directly to your end of hallway suite. Welcome package includes cookies, dried fruits, nuts and macha green tea treats in a sealed plastic wrapping. In room hot water dispenser for your sudden urge for tea. Espresso machine comes in handy for that perfect crema. Lap pool on my floor (47th), NY bar on the 52nd, gym opens 24/7, did my fastest 15K on treadmill the other night and it felt eerie running so high up. The other side of the gym offers stretch, yoga and pilate classes, as well as a nice firm but cushiony mat for the usual evening stretching exercise, yes there is a foam roller and medicine ball. Breakfast is efficient and good. Spa, which is an add on service, is way worth the money. Try to do hot tub, then cold plunge, then the three different sauna rooms. A good escape from the daily grind. Better than Park Hyatt New York, so I'm told. I reckon it's the heated Japanese toilet did the deed.

This is the hotel where they filmed Lost In Translation! The view here at the New York Bar at the top of the hotel is amazing!!! I went at night time, and we were treated to a really f*cking spectacular view, and some nice upbeat jazzy house music playing in the background. It was loud enough to fill the room with nice ambiance, and soft enough so you wouldn't have to yell across the table. The drinks were great! Well, the "drink" I should say, as I just drank Moscow Mules the entire time we were there. But seriously... I can't wait to go back! I'm gonna upload some photos now, but there will be more on my blog...

This is the kind of property that travelers dream about. I have absolutely no clue how anyone could rate this below a 5 star hotel, unless they are pissed off that they spent their entire month's salary on a single night at this place (which is probably true for most of us). Service: - Impeccable. From the moment you walk in the door, to the moment you leave, you are waited on hand and foot. At 1AM, I was jetlagged and decided to try and find the business center to print out boarding passes. Even though the business center had closed hours ago, the staff opened it for me, and let me know that I could stay as long as I wanted. Room: - There is nothing that they haven't thought of. The room stands out as such a great design of what a hotel room should be. Food: - We ordered breakfast juices because we were planning on heading out to eat. The juices (seriously, the juices) tasted like they had injected magic into them. I don't know how they did it, but they did. If you have the budget to stay at a hotel in Tokyo, the Park Hyatt should be your first consideration. It is the best hotel experience I have ever had.

My husband and I had such a terrific experience in Japan and at the Park Hyatt Tokyo! I was really excited about staying here because of Lost in Translation! The hotel is beautiful and service, from check-in to room service, was impeccable. We stayed here for 6 nights in December. Our suite was on one of the top floors of the hotel, 50-something floor, I can't remember which, so the view was amazing. Going to the government center next to our hotel for a view of the city was on our itinerary, but our room was even HIGHER than government center, so our view was even better! All of the toiletries are Aesop, one of my favorites, and there was everything from facial cleanser and oils to mouthwashes and bath salts. Breakfast was delicious and the Japanese breakfast set was so cute, with a little bit of everything. You can order some western breakfast dishes off the menu also. The buffet is a mix of Japanese and western foods and has a good variety. Is it just me or is the fruit in Asia so much better than in the states? I basically stuffed my face with mostly fruit every morning because they were that good. Each evening around 5-7pm, there was happy hour for status members and we definitely took advantage of it. They served complimentary hors doeuvres, wine, and cocktails. A waiter would come around and bring us passed hors doeuvres and there was also a selection of small bites at the bar you can choose from. If you want to bring friends to the happy hour, I think it's $50 pp but totally worth it considering the selection of drinks. We went to the gym a couple times during our stay and they'll let you borrow workout clothes, although I preferred to use my own because the clothes were a shirt and long pants. The view when working out is beautiful as the entire gym is all glass windows. The only complaint is the gym was really warm, but people in Asia do keep the rooms much warmer than we do in the states. The locker rooms and showers were spotless and there were combs, brushes, sponges, hair dryers, everything you could think of. The concierge also helped us get reservations for a couple restaurants, which was really nice of them and definitely a perk in a foreign country. The bakery downstairs is also delicious! We tried all kinds of pastries from there and brought the baumkuchen and banana bread back for family. I tried to find a place that makes a baumkuchen back home and found one in NY, but not quite as good as the one from the Park Hyatt bakery. What amazed me the most was how CLEAN everything is in Japan, and the Park Hyatt was no exception. Housekeeping was constantly cleaning our room and the public areas, but their attention to detail left me speechless. I saw the housekeeping ladies dust and wipe each and every leaf on the indoor plants around the lobby and hallways. EVERY.SINGLE.LEAF.AND.STEM was first dusted, and then sprayed and wiped down. I must have seemed like a creeper watching her clean the plant for 10 minutes, but I had never seen anything like it! I don't know when we'll be in Japan next, but I would stay here again in a heartbeat and HIGHLY recommend the Park Hyatt Tokyo to everyone!

The drinks are pricey, but well worth it for that view! We came here for a nightcap after a day of roaming around Shinjuku and it did not disappoint. At first, we had a little bit of trouble finding the actual hotel since the maps were taking us all over the place, but eventually we found it on the opposite side of a business building. When you head into the lobby, you already know you're in for a fancy experience. They have art installations in the lobby and the hotel smells like an upscale fragrance shop. Right past the reception is a set of elevators where you'll hit the button for floor 52 for the New York Bar & Grill. The journey is a short one and when the doors open, your mouth drops a little bit. Secretly, we had scoped out this spot ahead of time since we wanted to go to the place where scenes from Lost in Translation were filmed, but didn't know it was going to be this beautiful. We were seated immediately next to the windows where we could take in the sights of the city below us. The drink menu is on the small side, but everything was easy to navigate, and it didn't make choosing a beverage any easier. I settled for a Purple Town which was a whiskey drink combined with plum wine and Jaime went with a Bellini since that's usually his drink of choice when does in fact imbibe. With the dim lights and the delicious cocktail, it was hard not be super relaxed. After our pricey drinks, we knew it was time to go. We were getting sleepy and if we would have stayed any longer, I'm sure we'd be arrested for sleeping in the public areas. Never did we feel rushed, and the chill vibe with a DJ was a great way to end a Saturday night in this part of the city! We were there for about an hour and our two drinks were ¥4,471 (about $45). A 15% tip and tax are added to the final bill. Again, you're paying for the view, but it didn't hurt that drinks were fantastic as well! The staff was really awesome, and even though this is a fancy schmancy hotel, no one scoffed at our super casual clothing among the business people that probably stay here on a more frequent basis.

(I just realized how long I wrote this - APOLOGIES! But it's worth it, because the Park Hyatt Tokyo is THAT GOOD) OMG. I'm back again. This may very well be the best hotel I have ever visited. Period. Forget what you know about Las Vegas suites, the glamorous rooms in the Maldives, even the alluring view of the Ritz Carlton resorts, this has become my favorite hotel of all time, and it's probably going to stay there for a very long, long time. The hotel is that of one that pulls all your senses and experiences together, seamlessly. Guests are greeted by proper name and in the language of their origins, and upon entering the hotel, your senses are joyfully treated to the most rich and experience one can imagine. I value service over anything in terms of actually reviewing the product itself. Normally with hotels and resorts, hard products are easy to come by, but the services are what defines a good hotel and a superb one. So needless to say, when I arrived from the airport to the Park Hyatt Tokyo, I was immediately greeted by a petite lady who took my heavy duffel bag and welcomed me all the way to the 41st floor of the building, where the hotel actually is. Speaking of the hotel itself, it's actually located on the 41st to 51st floor of the Park tower. Combined with sleek modern designs and the most outrageous views anyone can fathom, you'll never realize just how lucky you are by stepping into this hotel. Besides the impeccable service and personal staffs at your every whim, I found that: The Spa, Club on the Park, is nearly untouchable in terms of quality and the glorious panoramic view of Tokyo. It has state of the art fitness facilities, a huge communal pool (gender separated) complete with steam rooms, multiple saunas and various spas at different temperatures. For a spa not even close to the mountains, this is the top of its class -- anywhere in the world. The most unbelievable view: Just Wow. I really can't emphasize just how much that view is worth every bit of the price people pay to stay here. It's simply unbeatable. You either get the most magnificent view of the Tokyo skyline or a clear shot of Mt. Fuji and the mountains. Take your pick, you can't go wrong! People have suggested asking for the Mt. Fuji view during the winter time for the snow cap mountain. It's all in the details: I was welcomed with a lovely box of chocolates, two bottles of water, a note thanking me for staying the night, and then comes the amenities: the seamless iPhone setup, the sound system, ice chest already filled with ice, a kimono, room temperature set to my liking, Aesop amenities, the list goes on and on! What about the room? Superb hard product. It was everything that I expected from a 5-star luxury hotel: large size (especially in Japan), Egyptian fine bedding, a huge bathtub, a walk in shower, bathroom television, toto toilets, 37 inch plasma TV, DVD player, sound system for your music, free wi-fi, bookcase with actual books, and just so many more. The bed was so comfy I literally fell asleep within seconds. (jetlag guys, it's so hard) But the service, wow! the hotel is without equals with what they provide. This is definitely beyond the next level of service that we frequently think of. The eagerness and passion to assist and greet guests is so contagious it makes me want to greet them back in the same way! The seamless transition from the very beginning of entering the hotel to assisting you into the hotel room is just, simply amazing. Housekeeping was always keeping tabs of each room and made sure everything was clean and utilized. The view in my opinion is the biggest selling point of the Park Hyatt Tokyo besides their superior service. I was so enamored by the view from my room that instead of exploring Shinjuku a bit more, I opted to sit in the window and watched the sunset go down, taking as many shots as I could. Overall, I was blown away by everything this hotel had to provide. It was a great way to top off the layover in Japan, but definitely not the only place you should stay in Japan if you really want a true taste of culture. I will say it again and again if I have to: the Park Hyatt Tokyo is one of the world's most valuable luxury hotel, if not the flagship of Hyatt.

Stayed here one night since I have only been here for drinks. It's a nice hotel with yes great views (although that's not uncommon as my other hotel on this trip can attest). Was upgraded to a deluxe king which was HUGE by any major city standards, and especially compared to the other hotel I was in over the past few days. The interior hallways and room is quite pretty with the color (you'll have to visit to find out what it is) and as others mentioned, very classy and understated almost. But you could also tell from the design and even the overall building that it's a bit dated... as least the exterior from what I can tell compared to some of the newer hotels in town... Also visited the bar on the 52nd floor which has a very nice jazz scene. As others mentioned, there is a US$20 cover charge but as a hotel guest, you're exempt from that which is nice. Finally, the gym is also well equipped. One last thing... it's not right in the middle of major shopping/restaurants. I love walking so didn't mind the 15-20min walk to Shinjuku and others may actually prefer the quiet... but for some, this may be a consideration.

I love Park Hyatt Tokyo!! Interior is perfect. Never get old. Always new. I had lunch brunch at Gilandole. I loved here so much but menu had completed changed. My favorite steak has gone. So I was little disappointed. But service was great. My surprise is $15 for grapefruit juice!lol Park Hyatt Hotel is really luxury hotel!

The pen that I kept from this hotel is still working!! This review is also VERY long overdue. I love the movie "Lost in Translation", which is why I wanted to come here. I really have to say that staying here was one of the best vacations I've EVER had in my life. I think this may be the BEST hotel I've ever stayed at. I can't seem to stop going back to Shibuya and Shinjuku (both locations are close by they're two train stops - if I remember correctly on the JR Line - Harajuku is between Shibuya and Shinjuku - like one stop on the JR Line). The location is great. I'm not sure that I really need to go into detail for a hotel of this caliber. It lives up to it's name.1. It's a five star hotel. 2. It's in Japan - their customer service there is the best I've EVER been treated - I've been to Tokyo five times. I feel safe walking by myself at 3am. The police are on bikes and their guns are locked in their bike "trunk". I want to talk about is the restaurant at the top of the hotel and kobe beef. But I think that belongs in a different Yelp review. Make no mistake though. Park Hyatt Tokyo is AMAZING. There's too much AWESOMENESS to write. Just go there. Oh - The BATHTUBS!!! MY ABSOLUTELY FAVORITE!!!

While I doubt that I will EVER stay in a hotel this expensive, I did in fact visit this hotel and witnessed my friends check into their room on the 51st floor. It did not disappoint. I have NEVER seen a check in process be so welcoming and cordial, not to mention seamless: they didn't even have to stop at a desk, instead a staff member helped them with their bags from our first arrival on foot to the driveway of the property all the way up to their room. And the view from the room is impeccable. The amenities offered in the gorgeously appointed room are amazing and the staff bends over backwards to help with their every need. No wonder it featured as the hotel in the movie Lost in Translation. If all hotel staff everywhere took lessons from the Japanese hotel staff I think we'd all be more happy with our stays in hotels in general.

Absolutely wonderful hotel in an impressive location removed from the mania of Tokyo. 100% worth the expense for an out of this world city hotel stay. Unfortunately, besides the otherwise impeccable and warm welcome from the staff at every interaction, corporate wants to push employees to upsell and that just leaves a very bad taste. I wasn't going to have breakfast because I had an early flight to catch but decided to squeeze in a quick visit to the buffet. The staff immediately insisted I should eat a la carte. At the New York Bar, the live music stopped at an unbelievably early 10pm. Staff pushed for more drinks and food purchases afterwards. It's just unprofessional at this price point.

It's not cheap, but worth every penny. Not gawdy or showy - very luxurious, understated and classy. The views from every lobby area and floor of the expanse of greater Tokyo are OUT OF THIS WORLD. The attention to detail and graciousness is beyond compare. Treat yourself to one or two nights here - you will not be disappointed. We had booked a Deluxe King for ¥61,300/night. When we arrived, they offered us an upgrade to the Park Suite (which is normally ¥130,000) for ¥86,300, which is still very expensive, but hey, YOLO, so we wound up with a 900 square foot palatial suite for a few hundred $ more. Amazing.

This is a very difficult review to remain objective with. On the one hand, it's obviously a 5-star hotel, with phenomenal concierge that even helped us secure a Jiro reservation. On the other hand, those prices. The only way to remain fair is to assess the quality of the stay against the price you pay. My general sense as I think about our visit is that the hotel is slightly over-hyped. Full disclosure: the two of us stayed here for free. But that leads me to your tip of the day if you're considering a trip to Japan. If you apply for a Hyatt credit card, you get a signing bonus of two free nights at any Hyatt location in the world, including the Park Hyatt line. So me and my travel companion each applied, for a total of four free nights. Other than incurring an annual fee, there really is nothing else to it. Just redeem your free nights. Just cancel the card, if you're so inclined. The highlights of the hotel are: the awesome views on the upper-40s and lower 50s floors, the sleek decor, the wonderful staff, and the gym. It's always fun to stay on a high floor, particularly if you get a view of Mount Fuji (although I don't find the Tokyo skyline to be that interesting). Decor is very elegant, with a library that precedes access to the rooms. The restaurant area is surrounded by large glass windows that create a very pleasing ambiance. The sensual mood of the hotel is very gratifying and "feels" rich. The gym area is very large, with abundant machinery that surrounds the pool. It, too, provides panoramic views of the city. I could have enjoyed a whole day in here if I were a gym rat - which I am the opposite of. Whatever that would be. "Couch cat", I guess? Concierge and staff were superb while we were here. It's the level of service that almost makes you uncomfortable because it's so accommodating ("Like seriously guys, I'm not that important."). From the moment you approach the front doors and are greeted by staff eager to handle your luggage, to restaurant reservations, it is all present. We split our four nights into two legs of the trip; we started and ended our Japan trip in Tokyo, at the Park Hyatt. They gladly held our large suitcases here while we ventured out of Tokyo for ten days. The elements that factored in to a less-than-5-star rating are: the price, the location, and the lack of various details one might expect when paying these prices. I did a quick price check of the Park Hyatt Tokyo compared to other Park Hyatts around the world, and this location is on the higher end of cost. I'm not an expert in macro economics, but it is what it is. The hotel is in the Shinjuku district, which is likely far from most other stops in your itinerary. Plus, it's a small hike from the nearest train stations. Others have said they offer shuttle service between the hotel and train stations, though. Other minor things were: no free breakfast, the cost of massage and spa services (around $200), and no particular frills that stood out in the room (although ice water and tea was available upon arrival, woohoo!). There is no doubt this is a superb hotel, and you won't be disappointed, should you choose to stay here. However, if you seek a Park Hyatt experience, consider doing it somewhere else, where it's a little cheaper. Unless you get the Hyatt card. Or are stinking rich. Actually, if you're stinking rich, the lowly Park Hyatt is probably way below your standards of excellence. Staff: 5/5 Niceties: 3.5/5 Amenities: 4.5/5 How much I care about the whole 'Lost in Translation' thing: 0/5

If you've ever seen the movie "Lost in Translation," then you'll be familiar with the Park Hyatt bar. Located on the 52nd floor of this beautiful Hyatt hotel in Shinjuku, the view from this place is breathless. The cover charge and price of drinks and food here....well that also leaves you breathless. There was a ¥2,400 cover and drinks here will set you back anywhere from ¥1,800 to ¥1,900. Likewise with the tapas menu. So be prepared when you come here to drop some cash. But you certainly pay for what you get...great live entertainment including Jazz and service like no other. Recommend you try to stop by at least once in your lifetime for the experience. Weekends are immensely tough to get in so I went on a Monday night which was more manageable and didn't need reservations.

This review is long overdue. This place is epic but they do get wacked a star which I will explain. I used points and upgraded to a mega suite. It had an incredible layout and years ago this place was my first intro to Toto brand toilets. At the time they did not have the wireless controls but times have changed:) The primary reason to stay here is to use the pool and treadmills. It is a truly memorable setting. The windows are huge floor to ceiling and they must be at least 20 feet tall. The treadmills are right in front of the windows. You can work out 50 stories above Tokyo and the night view is unreal. The lights in the gym and pool are very dim adding to the ambience. The room is a bit dated now but the real reason for the reduction of a star is the noise from the room above. Obviously another person with jet lag who is up at 3:00am just walking around. Don't know why the footsteps reverberate so much but they do and I just could not sleep. Really sucked but other than that, this place is tops. I had a large suite and I guess assumed nobody would be above me...try to request a room on the top floor.

We visited this hotel earlier this month as a return stay. However, this time we had 2 small children with us but we were still thoroughly impressed and loved our stay. We arrived late at night on an international flight and were bleary eyed and exhausted. As we approached the front door, the staff greeted us by name, took our luggage and led us straight up to the room. Everything was beautiful and they had upgraded us to a wonderful suite that was exactly what we needed after our flight and wrangling the kids and luggage! The note from the Director with the special Kyoto candies and the cookies for our daughters was the perfect touch. Each detail was taken care of from the beautiful breakfast each morning, to the lovely Aesop toiletries but especially the details of providing, not only the crib and beds for the kids but small toys and the wonderful Japanese baby toiletries. They loved that they had their own kits just like mommy and daddy. Our favorite dipping ramen place that PH recommended to us on our first stay 8 years ago was still there and just as delicious as we remembered. I cannot rave about the croissants from the bakery enough. We enjoyed them each morning at breakfast. Our room was amazing as was the service, view and overall feel of the hotel. Everything had a personal touch! It really felt like we were at home. We cannot wait to come back.

Yes. As good as it gets. One of my favorite places in the world. So gracious with the upgrade to Diplomat Suite. The service and room were on point. Nothing was overlooked. The view was spectacular. They even assisted me with some tape in the middle of the night. If you can at least once, stay at PHT. Yes it is expensive but it worth it. The Diamond breakfast the next day in the suite was seriously unbelievable especially the dark hot chocolate which was so thick and creamy. A visit would not be complete without a stop at New York Bar. If you want more details overall, PM me.

The single best hotel I've ever stayed in. Spring time in Tokyo! It's March. It's pretty. It's very cold. First- you arrive into this place and you get escorted to the 42nd floor to check in. Yes, you read that right. 42nd floor. The bell desk is swift, precise and absolutely professional. From my taxi to the elevator took a total of 2 minutes with my luggage's and I didn't have to lift a single finger. Prior to this, I spent a month traveling all over Asia. I went from Bangkok - Phuket - Ko Samui and few other Thai Islands - Malaysia- Indonesia- Singapore- Borneo and this, this was my last stop. I've witnessed and conversed with many different cultures by the time I've arrived here. None, I mean none of the 12 cities in 7 different places came close to the service and politeness that is Park Hyatt! 42nd floor -the door open, the veil dropped. The view- gasp! Magnificent is an under statement. There's a stunning coffee shop, restaurant for afternoon tea. We were then escorted to the reception through another stunning, super well polished restaurant. Then came the reception. My seat was pulled by a very good looking Japanese man in suit. When I accidentally dropped my pen, another devastatingly good looking men dove down to get it for me. We were seated, greeted and treated like loyalties! The service here is unmatched by almost any hotels I've stayed in. The price point, it isn't the highest. its around $700 a night. And worth every single penny! And Disney Aulani? Yes, that cost me the same amount but the service- oh the service is a joke compared to this hotel.Then again, Japan stole my heart. I've never had such difficulty trying to translate. Yet, I've never met such polite people so eager to help. After my several trips to Asia, I can certainly without a doubt say that friendliest people live in Japan. Two hours car ride from the Airport to this hotel at 6 am was tiring but after being treated so well, I was so giddy, excited and awake! I couldn't wait to get to my room. We were escorted to the room by another handsome man! 52nd floor- the view: stunning! The room- meticulous. Everything straight, structured. There was green tea! There was stunning devices! There was the view! The amazing shower - bathtub - toiletries - robes! Ahhhhh. It was almost heaven! Almost! I spent the next hour enjoying the bed and the view! I even requested breakfast at noon. And guess what? I got it! I've ate my way through every cities and I wasn't feeling too hot to try new things. So I asked for something simple and something I get at home. Door bell rings- O_O...The most beautiful rice and egg delivery- ever! it has little nori flakes! Flavored eggs with some kind of unicorn dust maybe. Magic! The next few days stay in this place was mind-blowing to say the least. Amazing food! Oh and afternoon tea? Stunning!!!!! A must try. The hotel offer shuttle service to Shinjuku train station. Everyone take the train and it is probably the best metro system I've ever seen. The shuttle leaves every hour and it require reservation. We missed it by 2 minutes. They are very on time. Worried not. We were offered a complimentary rides! Tokyo isn't a cheap city. The taxi rides cost an arm and a leg and kidneys! The rides from hotel- a town car? Probably cost a small baby! Probably. But they offered it because we had reservations. The next day- it snowed! Apparently the first time ever! They offered to pick us up and dropped us off in their town cars any time of the week. We just had to call from the station and the street. (A total nightmare if you get out from the wrong street from Shinjuku station. That place is hugeeee!) We were also provided with restaurants maps, reservations and the whole nine yard. Did I mention how nobody speaks English here? Everything was lost in translation. But everyone was so nice! ****New York Bar ----Billy Murray!!! Try it even if you don't stay at this hotel! it was on 53rd or 55th floor. It's been featured in few great movies! Anthony Bourdain's shows! It's a must! We had our concierge made the reservation for us and waltz up from our room to here. Again, the view is breathtaking! It is much smaller than it appears. Pretty redhead singer singing all the jazzy songs. Quite fancy, snazzy yet not snooty. It was packed. Oh and An earthquake!! YES! A flipping EARTHQUAKE- while on the 55th floor glass bar!!! AND guess what?? The building was swaying left and right. Manager came over and told us it was very safe! Phew! Talk about an experience. The morning I was supposed to leave- I went to Tsuji fish market. Got lost coming back and nearly missed my shuttle. Thanks to Park Hyatt- a handsome employee came, helped me packed and got me on the shuttle! I will never forget it! Overall, this was the single best hotel I've ever stayed in. Single best due to the service, the people and the efficiency and the scale that it runs on.The best people ever- bar none! I love you Park Hyatt!I love you.

Say what you will about the somewhat dated but well maintained 90's decor and maybe the wait for drinks at the New York Bar, but the Park Hyatt was one of the best serviced hotels I have ever been in my life. Things I remembered: -The doorman ran down the long driveway to help me with my bags, because I walked from the Hilton Tokyo nearby. -The gift box of snacks, filled ice bucket, and the hand written note when i entered the room was a nice touch (Maybe a Hyatt Platinum status perk) -The Pool is AMAZING. ultra low chlorine, complimentary swim goggles, and a water bottle and robe folded neatly on my chair after i got out. -The concierge giving me truly realistic and local recommendations on what to see, eat, and do. -The views from every room, every direction, yes.. those are not to be missed. -Smoking allowed in the bar, but not smelling much smoke from other patrons. -Did I mention the pool and the views from the exercise area? -Aesop products in the bathroom I am glad my friend convinced me to stay here, because it was totally worth it. Thanks, Lila H.

Head to the top floor to The New York Bar for gorgeous city views of the Tokyo skyline. If you're a fan of Lost in Translation, then you definitely remember this hotel where a lot of the film was shot, and of course its famous bar. I must admit that I came here simply to have a drink in the bar and live out a mini movie fantasy. Sure, the drinks are like $16, but you come for the experience and of course, the stunning views. Apparently on a clear day, you can even see Mt. Fuji, but I came at night and saw the dizzying lights.It's quite lovely, but it's quite a splurge.

If you're a Lost in Translation fan....a visit to the Park Hyatt Tokyo is kind of a must! We didn't splurge on a hotel stay but made up for it at the New York Bar that's on the 52 floor. When we went, there was a $25 cover charge per person for non-hotel guests. Add that to a couple drinks each and a snack and you'll quickly rack up a $100 dollar bill....but honestly, it's worth it! For the insane views, the people watching and the atmosphere and the live jazz we got to enjoy. We loved the entire experience. Wandering through some of the lobby's was really fun too. Think mod, Mad Men decor with a fancy twist. New York Bar gets packed, but again, we had good timing and didn't have any trouble getting seated. As the night went on, the line got long the place definitely got busier. Service was prompt and friendly. Why four stars? The women's bathroom was filthy. This isn't uncommon, generally, for women's bathrooms I guess. But for a place of this caliber and in Japan to be dirty? That rubbed me the wrong way. Almost every bathroom I went to in Japan was super clean, this one shocked me. Otherwise, New York Bar was fulfilled all of our Lost in Translation dreams.

Our last stop in Japan was Tokyo, and we were able to stay at the Park Hyatt for a few nights. As soon as we arrived at the hotel, we were welcomed by the staff at the front door, and escorted all the way from there up the elevator, through the two restaurants, and the library and into the reception area. We were there for a few minutes, and then were taken to our room to finish the check in process. Our room was on the 45th floor, which was actually really convenient, since the access to the restaurants, as well as the spa/gym are on that same floor. The room was spacious, and had the bedroom area, a decorative wall separated that from the dressing area/closet, and then there was the bathroom. The bathroom was also spacious, with a separate shower and bathtub. Best feature of the bathroom is definitely the heated floor! The Aesop amenities are also great!!! The room also has a nice kettle, and a teapot & cups, which are really handy. The pool area is a separate elevator ride away from the spa. Very open, and a great place to swim - providing you with amazing views, and a respite from the City below. The staff is very friendly, and helpful, and made our stay very comfortable. Overall, a great hotel, and definitely a must if you are in Tokyo.

This is my favorite Park Hyatt of the fifteen I've stayed at on three continents (14th if you count the rebuild of Michigan Avenue as one property). Why? Nicely decorated corner suite 43 floors above the city, elegant spa, helpful concierge/front desk/door staff, and efficient restaurants. Details follow: Room: As a Lifetime Globalist, I take for granted fine furniture, quality bedding (albeit no longer Frette), and AESOP toiletries (even Fairmont has Le Labo!). The room looked like I was it's first guest. Housekeeping is meticulous with clean floors, shampooed carpets, polished fixtures and no water stains on the glass or marble. Daily service noted that I ran out of Nespresso decaf - extras were delivered without asking. Likewise fruit bowls rotated daily. Front Desk/Concierge: Communication from the Concierge Staff preceded arrival - reservations at Michelin Starred Yakatori, Ramen (can't find those in Paris!) exceeded expectations. Facilitating entrance into the annual Bonsai exhibition went without a hitch. I haven't been greeted by name upon arrival (during the stay is de rigueur) at a Park Hyatt, a touch that I have enjoyed at Mandarin Orientals on multiple occasions. Spa: A beautifully appointed spa worthy of a resort property - my favorite St. Regis. Very large Hot pool (110 fahrenheit vs. wimpy US 105 max.), Cold Plunge, Sauna and TWO steam rooms allowed PEACEFUL and an uncrowded "onsen-like" experience. Service was understated, as is desired. Restaurants/Bars: The hotel provide the comfort of dining/lounging options between our more adventurous options. We were always offered tables which allowed us to ENJOY excellent quality food and fine service in the two bars, French and Japanese restaurants. This review does NOT mention individual names - this Hyatt represents what a "team" can accomplish together.

Love the service, super nice waitress and impeccable atmosphere. If you have the means, I highly recommend to indulge your self while visiting Tokyo

It doesn't get any better than this. Really is there any other place to stay in Tokyo? Rooms all have fantastic views and the service is impeccable. Room service breakfast is awesome. Nice gym and swimming pool. Everyone who works here is wonderful. Hyatt should send all US staff to do an internship here.

What is there to say that people don't already know? This place is baller. Along with the Grand Hyatt Hong Kong, it is the nicest hotel I have ever stayed at. It's been a couple months ago now, so I don't remember every detail, but I do remember that our room was incredible. As Hyatt Diamond members, we got upgraded to a huge room (felt like an apartment!) with an amazing view of Mount Fuji. There were welcome gifts in the room because it was a special occasion. And it might seem like a small thing, but the bath products were the brand Aesop, which I've never heard of before but absolutely loved. Seriously, the room was just amazing, huge, and gorgeously appointed. There are two sets of robes! The rooftop bar was, of course, famously featured in the movie Lost in Translation. It is an experience in itself. Everything about our stay was impeccable. Staying here was a luxury highlight during a year of travel!

Description: When trying to decide where to stay in Tokyo, there are plenty of options - especially with five star hotels. However, after staying at the Park Hyatt Tokyo, it deserves recognition at the top of the list. Location: We arrived at NRT airport and took the Narita Express to the Shinjuku station. This is a nice, direct train that takes 75 minutes. When arriving at the station, you walk upstairs to get a taxi to the hotel. This is a 10-minute ride depending on traffic. You can also arrange with the concierge at the Park Hyatt Tokyo for a luxury bus from the station. This takes a bit longer as they make a few stops at other nearby hotels. The Park Hyatt is centrally located in an upscale business area. Yoyogi Park and the Meiji Shrine are about 35-minute walk from the hotel entrance. This a nice sized park right in the city. Rooms: The rooms and suites are located on the top 14 floors of the 52 story tall building. The rooms are design to maximize the outstanding views. The small parlor and bedroom area of our room had magnificent views of the city. The design of the room is sleek modern. Our room was beautifully decorated with eclectic touches of art throughout the room. The bed was extremely comfortable and well situated to enjoy the views. There were controls located near the bed for the curtains and lights for those preferring a completely dark room at night. There was also an oversized closet big enough to hold plenty of hanging clothes and situate your suitcase for easy access. Bathroom: The bathroom was done in marble and had a sink with plenty of counter space. There was a small TV situated next to the sink. Our oversized soaking tub had a wonderful window of the Tokyo sky line to enjoy while taking a bath. The toilet with all the controls is always a plus for this traveler as most hotels don't have them. The separate shower was on the smaller side but had wonderful water pressure which made for a nice shower experience. I also enjoyed the shower features with a couple of different shower nozzles. The bathroom was quite clean and well maintained. The amenities were a special touch which included comb, toothbrush, cotton swabs, nail kit, etc. Linens: The linens were what you would expect at the Park Hyatt level. They were plush and luxurious. The comfortable robes, bed linens, and towels were all of a nice quality. Gym and Spa: The gym and spa at this hotel are a highlight. The spa area is large and beautiful. It must be experienced during your stay. It is quite large and the woman's locker room and sauna area are designed for rest and relaxation. There were plenty of amenities for putting yourself back together after enjoying the spa and gym area. The pool is also a "must see" as it sits under a beautiful window atrium on the 47th floor with amazing views of Tokyo. I didn't have the time or opportunity to swim in the pool, but it really beautiful at night. Staff: The staff were all very polite and extremely helpful and accommodating. We found all interactions with the staff to be pleasant. Gold Passport Diamond Member Information: If you are a Gold Passport Diamond member and are wondering about the amenities, the Park Hyatt Tokyo does a nice job of treating their Diamond members very well. We had dedicated staff that escorted us directly to the room. They checked us in from the room which was a nice experience. We were offered a delightful amenity of champagne and chocolates. They were delivered to our room. I appreciated the complimentary drinks and small appetizers at the Peak Bar Lounge for Diamond members. This was offered from 5:00 to 7:30 p.m. This was a great perk and one I hope they will continue, as it made a very positive impression. Also included was a breakfast buffet at the Girandole restaurant. The buffet was a wide assortment of traditional breakfast fare and some local food options as well. You can also order a la carte egg dishes. Diamond members are also granted access to the spa facilities and gym. Views: The views from this hotel are fabulous. You must try the New York Bar which is widely known as it was featured in the movie "Lost In Translation". It is a cliché experience, but still cannot be missed as it has its own charm. The expansive art work and views are really worth seeing. Final Thoughts: I found my experience to be of five-star quality. I have seen online that there have been a few complaints about the property needing renovation. I quite honestly couldn't see this during my stay and felt the rooms and the common areas were all up to date and reflected an understated elegance. I was completely satisfied with my stay and as such will be looking forward to the next opportunity I have to stay here. I feel confident in stating that this is a Five Star property.