vivw187
Google
The location is super convenient for a start, I was picked up from the airport by the hotel driver for a nominal fee but this was great as it was my first time In Nairobi so it felt much safer for a single Female travelling for work. The room was lovely with a comfortable bed and great shower facilities.. the cleanliness was at a high standard which is important for me. Firstly, booking was really easy Anthony M assisted here. And upon arrival he presented himself for introduction which felt welcoming. Kenneth was great support throughout our 4 day meeting he facilitated the preparation of the meeting room and ensured that the food and drinks arrived in a timely manner. Kenneth also helped me by recommending a special drink to help soothe my throat pain / cold. Myrina was an absolute sweetheart, she surprised me by preempting the drink I have every lunchtime and this made me feel special. She was always smiling and offering help. The staff are a credit to this location. They tried there best to be as attentive as possible. With this being my first experience at this hotel location I will certainly be back and recommend they stay here for a great satisfied experience. Thank you all at Holiday Inn Westland location. Vivienne w