K4694FAjoeh
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Dear Louise,||I hope this message finds you well.||I had occasion to stay at the Park Inn by Radisson Shannon Airport on Wednesday night, 14th, while returning late from Lanzarote. Given the hour and the rather “dodgy looking” roads, the hotel seemed the sensible and safe option. I checked in shortly after midnight.||On arrival, everything looked splendid. The décor was genuinely impressive modern, stylish, and clearly well thought out. Your staff were friendly, courteous, and welcoming, which immediately set a positive tone.||I requested a beverage from the night duty manager and was advised that Guinness was the only option available. No problem at all Guinness is rarely a bad decision. However, the pint that arrived in the residents’ lounge looked a little underwhelming, with a bubbly head that suggested it might have been having a bad night of its own. Sadly, it drank about as well as it looked.||On my way to the room221, I was struck by the framed photographs lining the corridors a wonderful collection of “Old Hollywood” A listers and notable figures, from Marilyn Monroe and Bing Crosby to Fidel Castro Ruz and Brendan O’Regan, the visionary behind Shannon Duty Free. It was an inspired and enjoyable touch.||The bedroom itself was very clean and well presented, though the bathroom was on the compact side. Unfortunately, this is where my experience took a sharp turn.||At approximately 3:00am, I woke up absolutely frozen. Assuming I had kicked off the covers, I borrowed the bed clothes from the spare bed and eventually fell back asleep briefly. Not long after, I woke again to what felt less like a hotel room and more like an overnight survival challenge in the Arctic. Despite my best efforts, warmth remained elusive.||In the morning, I must say, breakfast was excellent and faultless no complaints whatsoever there.||However, at a rate of €159 bed and breakfast, I left feeling that the overall experience did not represent value for money. While the hotel excels in presentation, atmosphere, and staff professionalism, a comfortable night’s sleep is non negotiable, and unfortunately, on this occasion, it was not delivered.||I share this feedback in the spirit intended, constructive and honest and I hope it proves helpful.||Kind regards,||Joe Hare|TUAM