Park Plaza Beijing Wangfujing

The hotel was superb, and their hospitality deserves a thumbs up. They were very efficient in accommodating our requests. Despite the language barrier, they genuinely intended to assist the guests. Front desk staffs very helpful among them is Zara Hui, and the housekeeping team also deserves a thumbs up. The room was spacious, clean, and had hot water. Everything was excellent. Highly recommend! The best part is the free self-service laundry. Everything went on very well, starting from the check-in and check out.This is my first time in Beijing. I am really very, very happy with this hotel.

I recently stayed at the Park Plaza Hotel for the second time. The hotel’s location is unbeatable—just a short walking distance to Wangfujing, making it incredibly convenient for shopping and dining.The staff truly stand out for their friendliness and attentiveness. When we realized the queen-sized bed room was too small for us, the manager Kevin and his front desk staff promptly helped us change to a double beds room with no hassle. Their willingness to assist made our stay much more comfortable. I truly appreciate Kevin for all his prompt assistance. The housekeeping team was equally impressive. Every time I encountered the cleaning staff, they greeted me warmly and asked if there was anything else I needed for the room. It’s these small gestures that make a big difference.Overall, Park Plaza Hotel continues to impress me with its excellent service and prime location. I would highly recommend it and look forward to staying here again in the future!

We checked in swiftly at night, and they were kind to allow a switch to a different room location (same room type) on the same night that we checked in, even helping us move our bags and stuff which we have unpacked into the new room. The rooms (and restroom) were spacious, with sufficient room to fit in our luggages. Complimentary coffee and tea, and room features and toiletries were of good quality, with great room cleaning services. The heating is centralised with fixed temperature (no AC available), but we could turn it off and open the window to make the room cooler when needed. The TV has a variety of channels to choose from. There was also a pillow menu, so we could request for specific pillow types that is to our liking! As foreigners visiting China, it was also a huge plus that there were already adaptors/plugs ready for our use provided by the hotel without requiring us to use our own adaptors. The location of the hotel is great, as it is close to 2 metro stations, and there are many restaurants and eateries nearby the hotel. We didn't use any of the the other facilities and did not include the hotel breakfast, so no comment on that. Would book this hotel if we visit Beijing again in the future!

Absolutely love Park Plaza Wangfujing. Fantastic service. Very spacious room - we upgraded to a family suite, located in a very convenient location. There is also a self service laundry room which we utilised quite a number of times during our one week stay. Easy to get Didi to go to everywhere we wanted to go and we were told that the subway was just about 2 mins walk - we did not utilise this though.

Almost everything is perfect except for smells in certain places— weird unpleasant smell in the lobby and cigarette smell in my room (requested non smoking). The heater in our room was also very hot no matter how low we set the temperature to. (We booked 2 connecting room. One room was perfectly fine while another was too heated)However, when we inform the staff they did their best to solve our issues and we were very grateful for that. They bring us a large air purifier and a large fan without us requesting. Thank you very much!The service and amenities are so good! They gave us so many bottled water that we don’t have to buy any! The room is very beautiful and comfortable. Our issues are probably just a rare bad luck on our side. I really recommend this hotel!

A good hotel despite its old building. Downside was their hotel room. We was put in a non-smoking room but the smoking fume was unbearable. We woke up in the middle of the night because the room was full of smoking stink. Service was good. Breakfast had good variety and good quality. Location was so convenient as we can walk to department store, Tiananmen square and forbidden city as its only less than 2 km.

There are many restaurants available around the hotel and it is about an hour from Daxing T3/T2 airport; it’s not facing the Main Street so it is a bit more quieter, you don’t really hear the cars honking on the street if you have seen how the traffic is in Beijing. The front desk clerk asked if we would like to have buffet breakfast included in the morning for an additional 100 RMB per person and upgraded to a junior suite. We added the breakfast and enjoyed the room amenities, free drinks from the mini fridge (soda and bottle water), It’s a very nice room with separate sitting area with king bed, the view is not the best but it’s ok. The hotel staff were very friendly and so helpful. There is a variety of food available for breakfast, I enjoyed the omelette, noodles with dumplings, congee, many hot food items available.Walking distance to the Palace museum is about 30 mins.

Fabulous location and very friendly staff. Buffet breakfast was quite good, although not amazing. The hotel smelled lovely and clean although needs a little update in some sections. Overall we were very happy and would recommend.