Park Plaza Histria Pula

Such a lovely hotel with wonderfully welcoming staff. Everyone from the reception, cleaners, waiters and var staff are so friendly and kind. Our room on the first floor had a gorgeous seaview and the hotel is ideally situated for stunning views. There were plenty of sunbeds, the pool was a little cold though, I preferred the huge indoor pool. The welbeing staff were wonderful and U had the best massage. I loved the chilled vibe of the steam n sauna. Alex who runs The Taverna bar is fab and makes the most wonderful cocktails. Well recomended!

We booked this hotel through Jet2 as a last-minute getaway for some R&R and good weather. The reception staff were very welcoming and had us checked in quickly. Our room was in the marina wing with a room and balcony overlooking the marina. The room was well appointed and had everything we needed to make the stay very pleasant. The bed was very comfortable and the place very quiet during the night making for a good night's rest. The breakfast was extremely good with a range of hot and cold dishes extremely tasty. The hotel pool was very clean, and the atmosphere around the whole complex was friendly. Apparently, we arrived one week after the main season ended, so I suspect (and confirmed by the staff) in July and August that it will be much busier. The public transport links from the hotel to Pula town centre are really good with a 10 minute level walk from the hotel. It took about 15 minutes on the bus. If you use public transport a lot there was a range of fares from single journeys to day, week etc tickets which were very reasonable. Would definitely return.

We had a lovely holiday based in this modern comfortable hotel. View of the sea from the pool area and we spotted dolphins from there every evening. They also have a very large indoor pool for a proper swim. Our room was clean, the bed comfortable and a nice balcony over looking the bay. There is a bus stop close by to visit historic Pula, we had gladiators parading the streets one evening before they ended in the colosseum. ||We will definitely visit again!

On arrival we immediately noticed our room was incorrect and appeared to be a downgrade to what we had booked. |We notified reception staff on the phone and when we were invited down to reception the two members of staff were unable to help due to their position and said a manager should be on hand the next day. The next day no manager was there to help our situation. We were only staying for 4 nights as part of our European trip and as this was supposed to be a relaxing time we decided not to chase up again on the 3rd day. It was disappointing that on three contacts with reception no staff followed up with us or checked on us to resolve the issue. ||Our room was a tiny box room that originally had two single beds separated( we had booked a double room.) We notified the staff that we would like a double bed and their solution was to push the bed together and leave the two duvets on, no mattress cover, a big unpleasant gap in between. (See photos) It did not appear professional, or like we were on holiday somewhere nice, I make my own bed with much more care. The room advertised on all of the websites photographs are spacious with a sitting area however the room we received was big enough for just a small bed with the bathroom to the side. They also advertise a turn down service on the website along with Elemis toiletries, however do not be fooled, this is a false advertisement and not what is included in your booking. ||It has taken over 2 months of chasing up Park Plaza to compensate us a measly £80 when we were paying over £200 per night. ||To offer something positive the hotel breakfast was very nice with a varied selection of foods and hotel manager Dragana has been understanding and helpful. ||The photographs on my review show what you book online and what you actually receive.|The room is significantly different and I would think twice about booking and expecting to be valued as a paying customer. Unfortunately we did not receive what we expected.

Arriving at Park Plaza Histria I felt a little disappointed, as this hotel was on a complex rather that in a resort, I had booked last minute and not done my usual meticulous research because I would not normally have booked a hotel on a big complex. However the disappointment soon vanished as this is a wonderful hotel and a really lovely complex. Although there are 3 other hotels on the complex and lots of rental apartments, the whole complex is one of peace and tranquility. The site is lovely to walk around any time day or night, everywhere is maintained. The bus to Pula stops just outside the complex.|Back to the hotel, the staff were all friendly. the rooms were spacious and clean. The food was lovely. Swimming pool was nice, area clean and peaceful, plenty of sunbeds so no need for people to put their towels on beds at stupid o'clock to reserve them. This hotel also has an indoor pool, fortunately weather was good so did not use this. Would 100% recommend this hotel as for me there were no negatives. Thank you to all the staff for their hard work.

The hotel itself is pretty enough but the rooms and the service is where things fell apart. There was a mystery wet spot on my blanket, making half the bed unusable. The lone reception worker was unable to give me a new room despite the hotel being half empty for some reason. Then there was a group of guests who inexplicably started singing and shouting at 03:00 in the night. When confronting the reception, nothing coukd be done as "nobody coukd be located". Then in the morning, group members of my travel group found a drunk and passed out person slumped on a chair on the first floor. After informing reception, quick action was promised but when 30 minutes later (after breakfast) they passed by there again, the unconcious person was still there. The last point worthy of speaking about was the food. Buffet for dinner and breakfast. While the variety was ok, the quality felt like a cheap reststop buffet instead of a 4 star hotel. Dry, bland and just not really tasty. Water cost extra, as is normal on the balkans but other hotels of our trip gave water freely so this too is a minus. The one somewhat saving grace of the hotel were the two bars and their barkeepers

Great room with a sea view, spacious with all the facilities we needed. Large bathroom and great shower facilities. Staff were all very pleasant, extremely helpful and attentive. Food was excellent quality and plenty of it including a good gluten free selection of products. Right on the sea front with some wonderful beaches close by. Decent swimming pool. At this time of year it was not that busy that you could not get a sun lounger. ||Only a short bus ride from Pula airport and the bus drops you right outside the hotel. Hotel was a 5 - 10 minute walk to the bus stop. Only 2 euros each way to get into Pula. Plenty to see and do in the town. One particular spot not to miss is the Arena. You can take photos from the outside but worth the 10 euros to walk around and explore, including the area cut out underneath the central arena.

I can only recommend this place to everyone! First of all, the staff is truly professional – always smiling, friendly, and cheerful, which means a lot to me. The rooms welcomed us with a pleasant fragrance and were spotlessly clean. The food is absolutely phenomenal, with dinners always offering a slightly different style, making it impossible to get bored. An overall fantastic experience – I will definitely come back!