Park Prime Kolkata - The Official Listing

Not worth the price – very disappointing. The rooms at Hotel Park Prime are extremely old and nowhere close to modern standards. For the prices they charge, one would expect a far better experience. The furniture, fixtures, and overall setup feel outdated and neglected — definitely not what a guest expects from a hotel in this price range. To make matters worse, the staff behavior is equally unprofessional. The receptionist, Tanoy, was particularly rude and unhelpful. There was no sense of hospitality or basic courtesy. If Park Prime wants to live up to its name, it seriously needs to upgrade its rooms and retrain its staff. Would not recommend.

Very poor service. The staff specially housekeeping staff is very impolite. I stay for corporate visits frequently but hardly face any issue with good hotels in Kolkata. The housekeeping staff also appeared to be dishonest . I was charged for multiple items in the mini bar however some items were never kept in the minibar itself. The housekeeping staff named Prasanjeet would even blatantly lie to charge the customers. You should avoid this hotel if you wish to have a pleasant stay.

I have stayed here with my family for a night during my business trip to Kolkata, I was immensely impressed with their hospitality. I got a clean and hygienic room with modern amenities. I like the overall ambiance of the property. And specifically thanks to Mithun for all the help. Thank you.

It's always a great experience staying here..Service is very good. Rooms are neat and warm..Great behaviour of staff and on time service...Very warm and polite behaviour especially Santu..All together a nice stay...😊

The stay is wonderful & the food menu is amazing. Staff at Room service and the reception are very courteous. Special mention about Mr Santu and Me Komal for their support and hospitality.

GM words are not worthy. If anyone wants to book the property book via Mr Nirmalya (Director)he is very understanding person and helpful towards booking.

Very disappointing experience at Park Prime. The receptionist, Tanoy, was extremely unresponsive and unprofessional. At check-in, he didn’t provide the Wi-Fi password. When I called the next morning to ask, he said he’d call back in 5 minutes but never did—even after a follow-up. During checkout, I called again, but no one was sent to assist. Basic services like Wi-Fi and smooth checkout are expected from a reputed hotel like Park Prime. Such poor staff behavior ruins the hotel’s image. I genuinely did not expect this kind of service.

Mr. Santu and Tanoy was very helpful during my stay in the hotel. It is good hotel with nice ambience Breakfast is really good. The staff in the breakfast restaurant are really very good . Khanasutra , she also good responding in restaurant. Nice 👍👍👍