Park Prime Kolkata - The Official Listing

Not worth the price – very disappointing. The rooms at Hotel Park Prime are extremely old and nowhere close to modern standards. For the prices they charge, one would expect a far better experience. The furniture, fixtures, and overall setup feel outdated and neglected — definitely not what a guest expects from a hotel in this price range. To make matters worse, the staff behavior is equally unprofessional. The receptionist, Tanoy, was particularly rude and unhelpful. There was no sense of hospitality or basic courtesy. If Park Prime wants to live up to its name, it seriously needs to upgrade its rooms and retrain its staff. Would not recommend.

I have stayed here with my family for a night during my business trip to Kolkata, I was immensely impressed with their hospitality. I got a clean and hygienic room with modern amenities. I like the overall ambiance of the property. And specifically thanks to Mithun for all the help. Thank you.

Very poor service. The staff specially housekeeping staff is very impolite. I stay for corporate visits frequently but hardly face any issue with good hotels in Kolkata. The housekeeping staff also appeared to be dishonest . I was charged for multiple items in the mini bar however some items were never kept in the minibar itself. The housekeeping staff named Prasanjeet would even blatantly lie to charge the customers. You should avoid this hotel if you wish to have a pleasant stay.

I had order chocolate gan ache cake from the hotel,thank you biswajit it was delicious, pool is good enough to enjoy at this monsoon, they have good offers of monsoon, good service from Manisha and shreyashi for the making our stay memorable

Very disappointing experience at Park Prime. The receptionist, Tanoy, was extremely unresponsive and unprofessional. At check-in, he didn’t provide the Wi-Fi password. When I called the next morning to ask, he said he’d call back in 5 minutes but never did—even after a follow-up. During checkout, I called again, but no one was sent to assist. Basic services like Wi-Fi and smooth checkout are expected from a reputed hotel like Park Prime. Such poor staff behavior ruins the hotel’s image. I genuinely did not expect this kind of service.

Should be rated in negative. Smelly washrooms unhygienic staffs are not bothered about cleanliness it seems. We had taken up 7 rooms prepaid hosted an event We had instructed the Man of in-charge Abhijit about the extra room that a bride and groom are going to stay after the event the date was mentioned to him he assured for the availability infact we asked and briefed everything pretty well where he agreed upon There he mishaps no room was booked. frontdesk people are prtending hear Ghost and call us to say sorry about the tragedy. Just imagine No rooms locked for newly wed which was the highlight. A sorry? What an embarrassment that we faced. Nothing can pacify this no amount of money or anything. Story doesn't end here frontdesk doesn't have any clue whatsoever about thr billing we inquired the frontdesk personnel sevral is there anything pending please tell us it's only after the checkout when we reached Bombay afternoon the same day we get a call that he again mishaped some amount is pending. Just understand the number of untrained bunch of people Unprofessionalism at its height seems more of a Motel than a Hotel. I strictly urge and ask you not to book any event with them if you don't want to embarrasse yourself. Unprofessional poor management no hospitality no communication within the channels I don't know what could be worse than this place. Refrain urself from booking.

Rooms were standard size with comfortable stay . location of hotel is convenient. Food and room service was good enough Roof top restaurant is superb . Cone : Rooms are not new. Santu @receptiin was very helpful

Very nice people who help your stay more comfortable. Each and every staff is very good in their work. Santu helped me from entry to the room. Thanks to all of you for a memorable stay.