I-Lin L.
Yelp
Lovely hotel in the Clarke Quay area. Clean and modern with the most amazing shampoo I've ever used. The staff was friendly and helpful.
Unfortunately, I didn't get to use the pool, restaurant, or gym facilities, so can't comment on those. Of course we planned to use them, but Singapore has so much to offer that we were out and about all day and night. In retrospect, we probably overpaid for a fancy 4-star hotel, as we didn't fully utilize all the facilities during our 3 nights there.
But the hotel was nice and quiet, and the beds were really comfortable for sleeping. As in all spaces in Singapore, the place was a bit tight, but they really did a good layout, so the room did not feel cramped at all.
We arrived on xmas eve, so there was a bit of noise from our neighbors' revelry, but the remainder of our stay was peaceful.
Just across the street to Clarke Quay, but we had to jaywalk across a couple lanes to get there, which I didn't like.
Embarrassing incident: We actually ended up arriving one day later than we booked, but after much discussion, the hotel manager refunded us the payment for the unused first night as goodwill. Fantastic customer service!