Park Shore Waikiki Hotel

Park Shore was amazing! Great amenities, gorgeous views of Waikiki. I loved that our room had a fridge. ALL the staff were awesome and kind. Front desk, valet, everyone. |I did morning yoga on the beach with Julia, she was the best! I’d recommend it to break up your trip.

At May 2025 me and my family were to Park shore Waikiki,Hawaii. It’s a good 3 star hotel with amazing views. To the ocean and Diamond head. Good location and staff is ok. We spend a lot of time on the balcony to relax after the nights out. Just I want to advise check the tourist tax at the hotel before booking. I’ve paid $1,240.00 for two|rooms on a check in and that was what a big surprise for me. We’ve book our holiday with Lovely Holiday UK and nobody mentioned about that. Other than that, it was a stunning vacation.

We loved our stay at the Park Shore. there were 14 of us in 8 rooms and everyone had the best time. The location is amazing, 40 steps and you are in the water! the staff are amazing, cant do enough for you. we will be BACK! (very soon)

Great hotel with a beautiful view and good value. Location is perfect, just steps the beach. Valet/parking is extremely quick and convenient. Good customer service. Giving 4 stars due to lack of hot/warm water in shower throughout my stay. Outside that, no complaints.

We have been coming to the park shore for years, and it is our absolute favourite! The location is top notch, the view is incredible, and we love the complementary kona coffee every morning!! The staff is extremely friendly and always easy to find. They addressed any issues we had right away. Matthew M the manager is exceptional. He does a great job at running the hotel and he is always around greeting customers and helping out wherever he can. I have never seen a manager so visible and care so much about his staff and customers. He truly cares about his hotel and he makes it feel like home. Can’t wait to return !!!

Misleading Photos and Unacceptable Room Conditions I booked this hotel through American Airlines' hotel booking site, trusting the photos and descriptions shown online — but the actual condition of the property was nothing like what was advertised. The first room I was given had what appeared to be - visible mold, and stained walls and shower, and broken fixtures. I requested another room, and it was in the same or worse condition. Both rooms were clearly severely neglected and far below any reasonable standard of cleanliness or maintenance. I travel heavily, and I’ve stayed in hundreds of hotels worldwide. This was one of the most misleading listings I’ve encountered. The property’s photos do not accurately reflect reality, and the conditions made it impossible for me to stay. I left immediately and booked another hotel that same night. I’ve attached photos to show the true condition of the rooms. I strongly encourage other travelers to avoid this property - spend $30-$50 more a night and you will get a HUGE increase in quality and cleanliness. Randi at the front desk was AMAZING. I feel bad for her, she's great, but the hotel she works at is extremely dated and in poor condition.

Great location on the edge of the Waikiki strip with only the zoo and parks and diamond heads as neighbours on the NE side. We had a higher level corner room and it was outstanding, great view, heaps of sun and very comfortable bed. There's even waves right out the front at Queens reef and close to Tongs also. Easy walk into Waikiki proper, ABC store downstairs for food and drink and friendly, efficient staff. We got a top deal and got valet parking for $26 p/n.

This hotel is cozy and perfect for families. If you’re looking for a luxurious experience, this might not be the place for you. But if you’re okay with a bit of a dated vibe and stunning beachfront views from your balcony, you’ll love it! The best part about this hotel is its location. The beach is just a stone’s throw away, and you’re also close to other hotels, restaurants, and attractions. Everything is within walking distance. This hotel makes up for what it lacks in luxury with other great perks like free meals at the LuLus Waikiki restaurant, free beach chairs and umbrellas, beautiful ocean views, and views of Diamond Head Mountain. Plus, the prices are reasonable and the location is convenient. We’re usually used to higher-end and modern hotels, so this was a bit of a surprise. But once we took into account all the benefits I mentioned, we felt like it was a great value for the money. Overall, our family agreed that the rooms were comfortable enough for sleeping and the views were amazing. The staff was also very friendly. So, if you’re looking for a more budget-friendly option for your lodging, I would definitely recommend this hotel. You can save up that money for activities and making memories!

Location was perfect. Valet was quick. Front desk was really helpful. Fernando was outstanding. Would stay here again.

Location : 4/5 Front desk : 0/5 esp guest services on 10/31 and 11/1 AM I think his name was kiai* Room : 3.7/5 As a local I'm already letting my colleagues, family and friends to never book here.

The front desk manager lied to me. I made a non refundable reservation. I was attempting to upgrade my room type while sitting on my couch, when my Pomeranian puppy walked across my keyboard. This resulted in it being cancelled. I immediately reached out to the 3rd party app and explained the situation. The person that assisted me (Lubna) stated she spoke with John, the person that was the front desk manager. John told Lubna that park shore would refund my $1015. I lost with the cancellation if I rebooked. I rebooked the higher quality room. (Premium Ocean view from standard partial ocean view.) I contacted the park shore about the refund. Was told to go thru the 3rd party app. I went thru the 3rd party. Two days later, I found that the park shore and John the front desk manager were not truthful. Do not trust them. They will steal your money, as they did mine. I'm very disappointed.

This is my 2nd time staying at this property. The first time was better than this time. Granted it was almost 10yrs ago but for what you pay and what you get......disappointed. Location is great and the staff is mostly friendly and those are the best things I can say. -Room was small and mildew smelling. -Bed was initially comfortable until you're 2/3 hrs into sleep and realize the mattress is sloping. -Beach towels have to be at least 5yrs old (holes included). -Pigeons pooping on the balcony daily and not cleaned off. So don't leave your swimsuit outside to dry. -No restaurant inside hotel (although space is there for one, maybe post Covid it couldn't recover). Overall this place needs a remodel. It's difficult to reason the price I paid. If you think you're getting a good deal....you're probably not. Rated a 3.5 star, maybe it's the old reviews that are helping keep the average rating up! Definitely not 3.5 star hotel!!

Locals, you've passed this hotel. It's across the Honolulu Zoo next to Tucker and Bevvy. It's easy to miss because it has a tiny driveway, and the hotel doesn't take very much real estate compared to other nearby hotels. It's an old hotel that has been newly renovated within the past couple of years and it was the perfect place for a staycation. The only parking option at this hotel is valet. Upon arrival, we were greeted by August, who was friendly and helpful. He asked us if we planned to leave using our car anytime soon so that he could park our vehicle in an accessible place, hence, less waiting time for us. At the front desk, check-in was quick and easy. Chevas, one of the Guest Services Managers provided us with our room keys and pool/beach towel cards. They sent text messages throughout our stay to check-in on us to see if we needed anything. The texts weren't annoying spam-like messages, and it wasn't intrusive, nor did they go overboard. We had the perfect view from our corner room with one side giving us a nice view of the hotel's pool and Diamond Head, and the other giving us an unobstructed view of the ocean and Waikiki Walls, a popular spot for spectating surfers, swimmers, and volleyball games. In the lobby, there is a direct door to one of the dozens of ABC stores in Waikiki. Around the corner is a Starbucks, Tucker and Bevvy, and Lulu's on the second floor with a balcony view of the beach and zoo. Park Shore is doing their part to lessen their carbon footprint and has done away with the single-use toiletry bottles. They have their own brand (Olu) of refillable bottles of lotion, hand soap, shampoo, conditioner, and body wash fixated to the bathroom walls. Our room also had all the standard stuff: Keurig machine, mini-fridge, microwave, safe, and balcony. Each morning, there is coffee service available in the Korner Pocket. Named accordingly because it's a small lounge next to the lobby that has a pool table available to guests. There is a serve yourself cappuccino machine and cream and sugar in the Korner Pocket. If you like coffee, please do yourself a favor and buy some from around the corner. I did not enjoy this coffee one bit. The pool is tiny, but there are ample lounging chairs, benches, and cabanas. The cabanas are free to use, unlike the larger resorts we're used to where you have to rent by the hour. Lulu's Waikiki, the restaurant next door provides not only room service, but poolside delivery. Overall, enjoyed a nice stay at a low-key hotel where customer service was good. Would I return? Wouldn't be my first choice but certainly not my last.

The hotel is located right across from the zoo and about a block from the bleach. Quite a convenient location. Also has 2 ABC stores close by if you need a snack. They do charge for parking but if you're lucky you can find metered parking at the zoo lot or on the street. The room was decent. Not very special but had the essentials. When the AC is on it can be a bit loud. Fairly priced for the location tho. They offer beach towels and also SPF and aloe vera. Staff are pleasant.

So happy with this hotel. I booked and was so happy. Great location. Great service from front desk staff. Pool was great. We extended our check out and was reasonably priced. Clutch when you find out the quick exit and entrance through the abc store and lulu.

We stayed here for 4 nights. Rooms are updated enough. Elevators come quickly. Pool is a nice size. They only have about 14 deck chairs, which get filled up pretty quickly during prime time. To me the negative is the towel situation. To get pool towels you have to go to the 1st floor. The pool is on the 3rd floor. This becomes inconvenient when you're wanting to go to the pool or get new towels. In addition you have to use your room key for the elevator. If your hands are full with bags or snacks from ABC, again a bit of a pain. I did appreciate the offer late check out for late flights. This is $15 per hour. We had a midnight flight and appreciated the option to utilize our room until 9pm for an added fee. The resort fee is $55 per day. I am not sure what they actually offer for this price. It seems pretty steep for the lack of amenities.

We stayed 4 nights at Park Shore Waikīkī. The location is great in my opinion - directly across from the beach and Waikīkī Wall. My teens swam multiple times daily. There are multiple food options on the same block and most activities and shopping are about 1/2 mile down the street. Good view of fireworks too. The staff were always helpful. We would definitely stay here again.

Cannot beat location or service! Travis the guest services manager is 5 stars all the way, from checking me in early to asking how I'm doing every time I see him to even giving me some snacks to cheer me up when he thought I seemed down. He is a GEM! 4 stars because the property needs some TLC. Probably should consider remodel at some point. Black out curtains in my room have holes, my mattress has a sizable dip on one side, pillows are not the best, just a general sense of worn in. BUT this view saves everything!!!!

This is an older hotel and doesn't seem to belong to any large chain of a franchise. The best thing about this hotel is its location, at least for our needs when we visit Oahu. We are not a typical tourist and have already done the major "tourist" things so we prefer to have a nice room to lay our heads down, access to Waikiki and be able to hop in the car and explore other parts of the island and visit relatives. We do want to be able to get to the beaches in Waikiki and relish in the beauty that is right there. The location was ideal for us. The partial ocean view room had a view of the ocean but only through a window that did not open. The patio/lanai was overlooking the high-rise building next door and had a slight view of the beach. Housekeeping was atrocious. Never enough towels despite the room booked for 4 people. Constantly had to call down to get those stocked. The carpets are old and could use deep cleaning. The beds were a decent size for double/doubles. The hotel didn't have many other amenities in terms of fancy restaurants, but it is connected to an ABC store to grab incidentals or small snacks. There is a pool table which was a nice activity except the pool sticks are broken and it is situated too close to the wall to play a real game. The lobby is beautiful. They supply beach towels which is handy and they even have sunscreen for you to lather up in the lobby. The valet parking was convenient and the staff were friendly to deal with whenever we needed our car. Their price for parking is much less than most hotels so that's a win for us. All in all, it was a pleasant stay, but be aware that this isn't a luxury place which is reflected in their pricing. Regardless, it suited our needs for our trip to Oahu so it was a positive experience.

I have been on many different islands and I am willing to pay what I need to pay to be in the heart of Waikiki. This was the perfect hotel for myself right near the beach and easy to walk around. It was clean. It was in the heart of everything and it was right near the ocean I could literally, jump into the water go back to my room and shower and then go out to eat. Hawaii is going to be expensive, no matter what I am grateful for this place

Location, location, location. You are right across the street, ABC store downstairs, mediocre but handy sandwich store downstairs. The rooms are very small but clean. Short on amenities like a chair or couch in the room, no real desk. Gym was ok But uncomfortably small for more than 1 or 2 people. Older but clean and comfy. Somewhat noisy due to adjacent hotel. Good for small family, not the best for business travel. $50 parking valet per day and $50 resort fee.

I did enjoy my stay! The Pro: - right across Waikiki beach , zoo and a beautiful view of the beach and diamond head. - ABC store downstairs has everything - staff is friendly and service is great The Cons: - Old hotel rooms, not very nice - pool closes at 7pm - pretty expensive for what u get, then u get hit with huge resort fees. - no self parking, valet only which should be cheaper for guests but it is what at is I won't be running back to ParkShore, I just expected more for the price.

The noise here is unbelievable. The homeless hang around out front across the street screaming and yelling The hotel started at 6 am blowing around the pool. There is no peace here

The Decline of Park Shore. Stayed here 3 times over the last 6 years and noted a marked decline in quality- EVERYTHING is falling apart. Paid for premium room with poolside lanai. Sliding door so stuck that a only 200+ lb man could open it with difficulty- they didn't care to fix it, or tell us that they already knew it was stuck... In-room phone didn't work to report the issues- they didn't care to fix it. Toilet paper holder fell off in the floor on first use- they did fix that one! Curtain pull broke off- they asked if "I" wanted it fixed? Pool ladder was broken half the time we were there. The room smelled so "funky" we had to get our own air freshener. Plenty of insincere customer service at front desk. No more Park Shore for us... good luck to anyone who stays.

We were at the Park Shore for all of ten minutes before we witnessed a drug pick up. What looked like a homeless person walked in, collected what looked like a black bag from behind the ATM, and walked out again. Travis on the front desk explained that 'this is Waikiki, the amenities are not just for guests', which is an odd response to hearing of a drug deal in their lobby, essentially acknowledging that this is common practice. (It's worth noting that hotel lobbies in Honolulu are generally completely open access. We subsequently stayed in the Marriott almost next door with much the same set up, but has not been a problem.) This occurrence was the final of a few straws. We didn't need to see our room to know that it is a very dated hotel. We used the bathrooms which were unclean, as much as in need up renovation. Travis was also not particularly welcoming, on top of being completely dismissive of our account. We landed early and went to the hotel to leave our bags. We enquired whether there was any chance of an earlier check in, to which his response was 'well, check in is at 3', rather than being polite. We could have overlooked the unwelcoming welcome, and the dated decor, but the dismissal of our concern regarding safety was where we had to draw the line. We could only recommend that you avoid this hotel at all costs.

My husband and I love staying at the Park Shore every time we are visiting. The location of this hotel is perfect. We always have the best views of the ocean with nothing obstructing our view. The hotel is right across from the beach. Everything was pretty convenient. You can walk the strip to have dinner or go out and shop. There is a Starbucks and ABC store connected to the hotel. With our ocean view room we had the best view for sunrise and sunset. I promise it will be the best sunset you will ever see. Our room also had a clear view of Diamond head! The staff is always so friendly and helpful. The only downside is the parking. It is valet only.

This was my first time staying at Park Shore Waikiki, and as a Native Hawaiian who is born and raised on the island of O'ahu, and now residing in Hilo on the Big Island, and now travels worldwide both for work and leisure, this hotel and it's staff provided an exceptional experience. The location of the hotel is unmatched. I loved being at the end of Waikiki, just close enough, but far enough away from the hustle and bustle of the Waikiki madness. Being next to the park and the views of Diamond Head were everything. Having the valet service so we did not need to fuss about parking took so much stress out of our trip. Love that the hotel is quaint. Walking in, it is very welcoming. Being so close to so many yummy food options was so great. It was so easy every morning to wake up, enjoy the view from our balcony, then walk out and enjoy the beach, walk to the shops, enjoy the park and all the views. I appreciated the towel exchange, the complimentary reef safe sunscreen and cooling gel. The valet attendants were quick, efficient and very friendly, all the time. I appreciated that very much. Our room was on the top floor and had a partial ocean view that was just right for us. The cleanliness, layout and size of the room was perfect. I enjoyed the extremely breathtaking view of Diamond Head from the balcony adjacent the elevator. Mahalo again to all the staff from the moment I called after booking my reservation online to ask questions, to the valet people, to the check-in staff and housecleaning 'ohana, everyone was extremely helpful and kind. I will definitely be booking again. Can't wait for our next stay! This trip we stayed three days, two nights. Next time, we plan on booking at least five days because we enjoyed our stat at Park Shore Waikiki so much.

This was a great hotel in Waikiki, it is literally a block from the beach. It's close to the zoo and a few minutes from the epic center of Waikiki. The service here is great and it's very clean. I love the refilling water station! Great place to stay in Honoulu!

I cannot say enough about this hotel. In particular about one of their managers named Travis. I am the mother of a young woman who graduated from college recently, worked very hard and saved for a special vacation at this hotel. I called the hotel and asked for a manager. I got Travis. I explained that I wanted to make sure that my daughter and her friend had a wonderful time and that they were safe. He bent over backwards to accommodate my request. I will never forget it. This place goes above and beyond. My daughter called me that evening telling me if her vacation only lasted one day. It was already perfect and enough. Thank you, Travis and thank you Parkshore Waikiki.

ROACHES + BEWARE OF FRAUDULENT CHARGES ON YOUR CARD WHEN STAYING HERE. We recently stayed 5 nights and we were returned guest booking directly. Our anniversary trip was turned sour when we checked out and was given a surprise bill of $500 for smoking when we did not! They have a silly smoking detector claiming we smoked during the morning hours of the day we are checking out! For starters, no one called us to warn us about the charge and the front desk + manager has zero customer service. We explained to them we were sleeping at that time so how could the detector go off? We asked the front desk manager to go check the room and he will see that it is in perfect condition with no evidence of smoke. He declined to do this and totally ignored our REASONABLE request to resolve this issue. They were not understanding at all and was given a generic script to explain why they weren't going to waive it. Being in the hotel industry myself for over 10 years I am truly shocked how okay the front desk was with me leaving unsatisfied. As a former General manager, I would not recommend this hotel any longer. I stayed at many hotels with lots of problems before but I would always return if issues are resolved and most importantly that the staff is genuine and do their job to take care of the guests Why would we smoke the very last day and risk being in trouble? We didnt smoke in the room at all, but suddenly there is smoke detected in our room on the day of check OUT? Sounds like just a desperate way to make a buck. It makes for a sour experience because now I have to dispute with my credit card company. Feels like a slap to the face after spending thousands of dollars and tipping every team member along the way. Other reasons why we would not return: - the lobby is deceiving. The rooms are extremely dated - no service everyday and took over 30 minutes to get towels delivered - roach found in our bathroom and was told it's a normal thing to happen. Just wow. - seen staff members smoking their vape in the halls - right infront of the busiest street with homeless at night causing fights. Do not stay if looking for peace & quiet. - water in shower was always cold. Had to wait 10 minutes for it to finally get hot. - staff is not trained on how to take care of guests when problems arise and extremely dismissive.

1 stars for hotel staff back and forth regarding our early check out. We had an emergency back at home which shorted our trip. We gave them 2.5 day notice. We contacted them as soon as we heard and we also called hotels.com (who we booked through). Hotels.com said sure they would refund us if the hotel approved it. They placed us on hold called the hotel and the hotel told them: "sorry the person who handle this is not here today. Call back tomorrow". Next day: we called hotels.com again and they called hotel again and spoke to Eric. Eric told the hotels.com lady they would refund the $283.00 resort fee and the extra two days of the upgraded room we paid for. Just be sure to check out at the lobby when we leave. Day we left: went down to the front desk and the gentleman there said they would refund the $283.00 resort fee and we needed to contact hotels.com for the refund... It was obvious the hotel was not wanting to refund us... and instead of just saying so they bounced us around for 2.5 days prior to and during check out. We have yet to see a $283.00 refund! So keep in mind if you have any type of emergency and need to check out early this hotel I will screw with you and not be honest about the process. If we didn't have an early flight to catch I would have stayed to fight it. Now I will have to via phone. 5 stars for location/convenience/restaurant discounts/beach rentals. They have an ABC store attached to the hotel and they offer excellent 10% discounts on attached/surrounding food places. They also offer beach type rentals (beach chairs, paddle boards, speakers, etc.) which are included in with your stay. 2 stars for hotel rooms. Lobby is deceiving... it's very nice, clean, and modern looking. Hotels rooms (we saw two different types of rooms) both were incredibly old and dated. Walls are super thin so you hear everything! And I mean everything. Only plus to the room we stayed in was the mini kitchen, fridge and microwave. Other than that it's was dingy, old and musty smelling. Ultimately we were very disappointed in the hotel bouncing us back and forth related to our early check out and the condition of the rooms. We will not stay here in the future. UPDATE: 7/15 Jim the hotel manager called me. Super friendly and helpful! Hotel approved our refund of the two nights since we had to check out early due to an unexpected emergency back home. (Life of a first responder IYKYK) So thank you, Jim for not only being super friendly but also taking the time to research our situation first before calling. 5 stars for Jim!

Top rated hotel here in a special place in Waikiki. The staff was wonderful, friendly and helpful. Everyone was totally professional. The place was clean. An excellent spot to spend time relaxing, I will return. Thank you for everything.

We recently spent the Thanksgiving weekend at the Park Shore Hotel and we enjoyed our staycation here. It's conveniently located across from the Honolulu Zoo, a 10 minute walk to the Honolulu Aquarium. Waikiki Beach is across the street. There is a ABC store that is connected to the lobby and there is a Starbucks right around the Lobby entrance. There are nearby restaurants nearby. We had dinner at the Japanese Restaurant, Yoshitzune, right in the lobby and the food is delicious! The only draw back is the $50 a day valet service as there is no parking garage available. Besides that, I would definitely stay here again!

Was a cool spot but not anymore. (Front desk is fake nice) don't have a problem or it won't be solved. Got a bug in the room? Towel by the door is there solution. Hot water taking 5 minutes to heat up? Just let it run. Smells like smoke and bums outside in the morning and night. Super loud! City noise from 6am till 10pm. Also to cap it off, if your neighbor is smoking or you have the door open they have a "monitor" that detects nicotine and smoke so they charged us a smoking fee on our last day (check out day at 11am) because it set our alarm off for less then 10 minutes (they have a graph apparently) yet we were there for 5 nights and never smoked. Also there staff is smoking vapes in the stairwell and they don't seem to mind that at all so just do your research. Cool valet guys and housekeeping is great. Front of house could use some training on hotel services and common sense.

Did another stay with Park Shore Waikiki, and once again, they did not disappoint!!! They are friendly, helpful and courteous, they are very knowledgeable about places to eat, they inform you about traffic and which routes you should avoid. Their front desk and valet is excellent! Big shout out to Jon, Lito, Travis, Allan and especially Eric for making our stay a very enjoyable and memorable one!!

Very nice hotel. The manager, Jon is a pleasure! He thanked us for booking with the hotel and was so nice during our check in. I love the fact it's only steps to the wonderful Waikiki Beach. Plenty of restaurants close by. I love the texts from him making sure our stay is going smoothly. Highly recommend this hotel!

My wife and I stayed at Park Shore Waikiki for a week during our vacation. The location worked great for us. It is just across the street from the beach, and the Honolulu Zoo. There were two ABC stores on both sides of the hotel, with one having direct access from the hotel lobby. The rooms were average, but clean, nothing fancy but comes equipped with a small fridge, a microwave, and a k-cup style coffee maker. What makes this hotel stand out for me is the professionalism and excellence of their hotel, valet, reception, and housekeeping staff, and management. I can say that they made me feel the ALOHA spirit. Thank you for a wonderful experience and hope to see you all soon. Mahalo Nui Loa!

Lobby is nice & staff is friendly & helpful. The rooms could be cleaner. But we are overall happy with our room & the beautiful view we paid for. The coffee made down in the lobby for guests is also very good. We will definitely stay here again if we return to Waikiki.

We loved our first say on the island. The staff was very helpful from the time we booked the hotel to the time we arrived. Very helpful staff durig check in and during our stay to help make our stay more enjoyable. We will be back. We had a corner room so we could see diamond head and the ocean which was perfect. Higly recommend this hotel

Great staff, housekeeping is every other day which is great. Laundry machines Are self-serve but are definitely on the expensive side. One wash and one driver cost you $10 plus do you have to buy soap. Overall though the hotel is located very conveniently to the beach and I would stay here again

We spent 3 weeks in this hotel, we only had one issue and they worked with us instantly to resolve it. The management team was super friendly from the very first phone call to book; all the way through our stay. The house keeping staff was polite and helpful anytime we asked for anything. The valet crew, they were amazing! I wish I could have done more to show my appreciation. I even hit the small pole outside the valet drive way and they made me feel a little less embarrassed. The hotel has a decent size pool for kids to play when they want a break from the beach. The beach is right across the street and we went nearly every single morning. The hey had complementary espresso every morning from 6-10am. Location is convenient to many shops and restaurants within walking distance. Our stay was beyond amazing. I really can't express it enough.

The Park Shore is a nice hotel located right at Waikiki Beach. Walking out the front entrance you are on the beach in about five minutes. The hotel is surrounded by nice restaurants and stores to get souvenirs. The rooms are fairly small, but you don't spend a lot of time in them. The staff at the Park Shore were all great. Uber is readily available and can get you around town fairly easily. They have free coffee available very morning in the entertainment room located across from the front desk. The tour buses pickup right around the corner from the hotel so getting to your excursion is fairly easy. The zoo is directly across the street from the hotel. I recommend this hotel.

Fantastic stay here back in May. Nice, budget friendly hotel with great people, on the quiet Diamond Head end of Waikiki.

Well as you might already know, the Park Shore Hotel isn't a 5 star Hotel, but the people working there are certainly 5 STAR, like the Man that helped me with a room reservation that I confused myself online back in California. His name is Angel, and what he did,,, for myself and family,,,was ANGELIC !!

LOCATION, LOCATION, LOCATION is the most important consideration when booking a Waikiki-area hotel and you do NOT have a vehicle. I had the opportunity to inspect the most deluxe rooms (beach view with a large balcony); stayed at a smaller room (beach view with a smaller balcony) and at the cheapest room (no beach view and very small balcony with no chairs). The differences between the three rooms are significant so you clearly get what you pay $$$ for. All three rooms had a safe, a microwave, and a small refrigerator. The cheapest room did NOT have a coffeemaker, bur free freshly brewed coffee is available in the lobby. If you're trying to save money, the microwave and the refrigerator allows you to buy drinks and prepared food at the nearby Waikiki Market to eat in your room. Park Shore is located across the street from the beach. The hotel has an arrangement with a beach vendor for hotel guests to checkout beach chairs, umbrella, towels, etc. free of charge. In the early morning, I swam in the protected swim area of the beach. This time of day (07:30 AM) is great because the water wasn't crowded. The hotel pool is small and NOT suitable for lap swimming. It's usually filled with kids with inflatable toys. The hotel's fitness room is very small. I never used it. There are numerous 5-star hotels with direct beach access and more amenities. The most expensive rooms at Park Shore are comparable to some of the 5-star hotels on Waikiki. If you want or need a lower priced room with great location, Park Shore is a good choice. The Park Shore is one of the closest Waikiki hotel within easy walking distance (10-minutes) to the Rainbow Drive-in.

One star because I had to pick a rating. One day into a 16 day stay and found one cockroach on the outlet to the nightstand and one more n my bed. Goest services said there is nothing they can do except have me change rooms. No refund if they leave. I need to be reimbursed through Expedia. Completely unacceptable.

We literally just got back from our trip yesterday evening and I wanted to write this review because I read reviews on Yelp the day before our trip and got anxious due to these reviews on here. The reviews on here are 50/50 so I was expecting a so so experience. However, check in was easy, our room was clean and the view was amazing! Room: 2 dbl beds, great view, clean. Housekeeping cleaned every other day. The room did not come with a microwave, which kinda sucked. You would have to rent ($) a microwave to use during your stay. The beds were clean and comfy enough for our 5 night stay. I do wish they were at least queen size beds instead of double. Amenities: pool, you get beach/pool towel cards to use daily and if u return them you get your cards back to use again whenever you want during your stay. Beach item rentals- each room is allowed 3 items to be rented at Beach candy per day and all day but to returned by 5pm, which is when they close. I suggest going right when they open (7am) to claim beach chairs as they do go by quick. They also have paddle boards and surf boards for rent. Location: ABC stores everywhere. Lulu's is literally on the 2nd floor (you get a discount if you dine there). The beach is right across the street. Lots of shops and dining places within walking distance. You do have to use the Valet service because there's literally no other parking option and it's just about $50/day. The Valet service is pretty quick too when getting you your car back. I saw that someone wrote a review about the Valet not taking care of the rental car, but luckily that was not the case for us. Front desk customer service was great. I thought it was cool that you were able to text the front desk if you needed anything, they were always very prompt in response. I'd most likely stay here again. We had 3 rooms in total for a family trip and we had no issues with our stay. A hui hou

Hidden fees over 40% of cost of the reservation. Lack of maintenance and small rooms with not working ac

We enjoyed our stay here and will definitely return. The best part is the location, on the edge of waikiki but still within walking distance to everything. Really liked that we could get chairs and towels but need to get them early in the morning before they run out. The room itself is small but the balcony makes up for it. Great views of the ocean and diamond head.

I stayed here back in May, which was my first time visiting O'ahu. Starting with the location, I liked it. The hotel is located at the end of the strip so if you spend all day walking and get lost it should be easy to find your way back. It's also right by the zoo and it's one of the only hotels with unobstructed views to the diamond head mountain. I arrived before my check in time and my room was ready! After getting to my room there was a slight discrepancy. There was sand on the carpet and I felt like one of the beds didn't have a clean spread. I was able to get someone to fix those issues before the night was over. They said it was every other day room service but it turned out to be daily which was nice. The room was equipped with a microwave and mini fridge which was convenient for leftover food. The brochure offered all of the information that I needed as a guest and the amenities were very convenient. Having Waikiki beach across the street made my trip very rewarding and the nearby restaurants and attractions made this a pleasant surprise. If your room doesn't have a view that's okay, because there are plenty areas around the hotel to find nice views. The hotel staff was very nice and accommodating. A lot of elders were staying here so I would be mindful of that. My only complaint with this hotel would be the lack of updated interior and noise. The doors were very heavy and you can hear doors slamming all morning and night. The bed shouldn't have had the material blanket underneath that it did in my opinion. Being a hotspot like O'ahu I would prefer all white bedding for safety purposes.

I stayed at this hotel during the week I got married and it was fantastic. I paid a little extra, but you get what you pay for. The view of the Diamond head and beach was absolutely gorgeous. The service we were provided was friendly and quick. We had absolutely no issues with our stay at the hotel. The valet was exceptional. It was very convenient to have the restaurant we had our wedding dinner at attached the hotel plus the discount for staying at the hotel and the complementary rentals for the beach. This hotel came with a lot of perks and benefits, including a fabulous location. I highly recommend this place and I will be back!

Stayed here for the first time in Hawaii for 5 night and pleasantly enjoyed our stay here at the Parkshore Waikiki. Simple hotel with all the essentials we need at a reasonable rate. The Manager welcomed us with a Anniversary gift of champagne and chocolates, such a thoughtful gesture. We thoroughly enjoyed our stay, will consider this place again. Pros/ Likes: *Arrive early at 11am, and room was ready (TY!!) *Connecting ABC store *Nearby restaurants (Lulu's Waikiki, Starbucks, Decks, Island Vintage shave ice and so much more) *Beaches are literally across the hotel *Easy exit from the Waikiki strip *View of Diamond Head / park *View of Beaches (Waikiki Beach/ Queens Beach) *In-room shampoo, conditioner, bodywash, lotion, hand soap (love the Pineapple scent) *In-room hairdryer, mini closet, hangers, black out curtains, TV, mirror, mini fridge. *Air Conditioner (works so fast and at full blast) *Shower pressure (strong) *Comfortable beds and pillows *In-lobby sunscreen cream and after the sun cooling gel cream (I filled up a cup of the Sunscreen and bring to my room to avoid crowding at the sunscreen station) *Friendly staff all around from front lobby to valet personal, janitors and housekeeping. *Room Service (from nextdoor restaurant, Lulu's Waikiki) *Provides beach towels *In-lobby coffee (pretty good coffee, only wish the coffee machine run faster as a bunch of us are huddling around waiting for our turn) *Housekeeping is every other day (works fine for me) *Got Microwave (additional request, didn't get charged for it, TY!!) *Walkable distance to Diamond Head Luau

I've had a catastrophic back injury. I'm in good shape - healthy. But I fell on a slick concrete in the rain last week. I fractured the L1 vertebra in my back. I can't walk right now. The PARK SHORE is refusing a refund.

Nice hotel in a great location, literally just steps from Waikiki beach. There is a protected children's swimming area and a normal beach area right here. The pool on the 3rd floor has good sun, a few cabanas and nice seating overall. Pool temp comfortable even in late Nov (warmer than the ocean). The gym has 3 stationary bikes, free weights, and a dual-pulley machine. Not busy. Downstairs lobby clean, updated. Free coffee in the AM downstairs and a coffee maker in the rooms. The downstairs machine grinds fresh beans on-the-fly for each cup. There is also billiards and darts but we didnt use them and didnt see anyone playing while we were here. There are 2 ABC markets including one attached to the hotel. Need a beer, sunscreen, snack? It's all right there. The zoo is literally across the street and the aquarium is a 3 minute walk. Heard good things about both from friends that live here but didnt end up going into either. The best restaurant we found was Tiki's. Ate there 3 out of 5 nights, was that good. The Deck, didn't like their attitudes but the coffee bar downstairs from The Deck made a good iced coffee. Room was small but ok. Had ocean view. Could here Lulu's nightclub rocking some nights, good music actually, but with the sliding door closed and AC on was quiet. Same for the street noise, just close the window and can't hear the city traffic below. A few bums around. I think that's par for the course anywhere USA these days. Far fewer than we have in San Jose, San Francisco, was a non-issue to us. No piss smells. Liked the location on the East edge of Waikiki. Could walk East into the park area, quiet, keep walking to DiamondHead just 30 min away (must make online reservations for DH, even for walk-in!). Or walk West and instantly be in the center of Waikiki. Would stay here again

Hotel pictures and description is very misleading. This hotel is old and not upgraded or kept up. Rooms are super small. Couldn't open our luggage without blocking the way to the other side of the room. Bathroom had mold and only one shower curtain so it leaked all over. They only gave us one towel for a four person room! Had to ask for more towels and the guy who gave them to me looked harassed. No maid service for our entire stay (four nights). We had ask for a change of towels again after the shower leaked all over. Only two rolls of one ply toilet paper for our entire stay...we managed thank goodness. There was a big dirty hand print on the ceiling. Room was not cleaned well at all. Maybe like given the cursory once over. Trash not emptied and everyone emptied their trash into the hallway trash cans so it smelled bad. We were right near the elevator so you could hear everyone yelling down the hallway. Doors slamming are super loud and jar you awake at night. There were people outside either in balconies or in the alley below screaming for hours at night. No sound proof walls at all. So damn loud. My daughter woke up in the middle of the night freaked out because she thought someone was banging on our door but it was actually down the hall. Parking is valet only and fees were $400 more than what I paid for the room. One beach towel per person and you need like cards for it. PROS: 1. Didn't mind tipping the valets at all. They hustled. 2. The hotel has a Starbucks right outside 3. Front desk staff and valets are nice 4. They wore masks and I saw them vacuuming the lobby. 5. Across from the beach and the zoo

I have stayed here more than once as the location is just perfect. End of the retail strip, across from the zoo, park and beach. Employees were always helpful and friendly. Nice pool and easy access to food service businesses. My room was the only disappointment as it really, really needs an upgrade. Feels like an older budget motor lodge at a much higher price. Balcony view was amazing though. With a room renovation, The Park Shore would get 5 stars. Would stay here again though for all of the strengths.

Somehow I really enjoyed my stay - I think because our room was on the corner with views of the ocean on one side and the zoo on the other. The hotel itself was older and nothing fancy but somehow it was clean and comfortable. Our room was special - most rooms I think have just windows on one wall. If you check in and you think you might spend extra time in your window maybe ask for different options. We had a couple rental cars - and that will cost extra - not included with the room price. Hawaii is not like Vegas - honestly, I don't believe that the hotel itself is so important - the beach is the highlight. The ocean is like a hot tub - jump in and enjoy - don't spend to much time all cooped up with four walls.