Park View Hotel

Let's start with the location, as that's there the hotel advantage stands out the most. Within walking distances, you'll find many local attractions and interesting yet cheap food choices. We admit that the exterior does look worn down and due for a makeover. However, the hotel reception is welcoming and friendly. The room is clean and has everything you'll need for a good night stay. They upgraded my room to one with window and it's rather quiet despite of it all. The hallway and lobby does look a little aged but the room is still very decent and tidy. The breakfast is adequate and while seatings it's limited, they do offer outdoor seatings. We are thankful for how friendly the staffs are.

The experience and stay was wonderful. The free breakfast was one of the best free breakfasts I've ever had at a hotel which was included in the price. The staff were respectful and accommodating when it came to needing to book an extra night and then calling me a taxi when I checked out. The location of the hotel was convenient to two different shopping centers. I would highly recommend Park View Hotel to future guests.

I stayed for two nights and had a pleasant experience. The location was convenient, the room was clean, and the staff were friendly and helpful. The only thing that could be improved is the breakfast, as it felt a bit limited. Overall, it was a comfortable stay and I would consider coming back on my next trip to Singapore.

Would definitely recommend. The room was not small and was clean. The only thing I did not like was that there was no lock on the bathroom door. But hot shower was sooo good. Other than that, everything was great. The hotel is located close to a metro station and within a 20-minute walk of many attractions. There is also a 7-Eleven nearby and plenty of Chinese restaurants in the area. There was a buffet for breakfast. I believe this was even more than I expected for the price. Would definitely come back!

Last August, my family stayed at this hotel — what was supposed to be a simple, happy getaway. We’d planned everything down to the last detail, ready to relax before flying home. But life doesn’t always follow the itinerary. On the day of our flight, my niece was suddenly rushed to the hospital. Everything turned upside down in a matter of hours. Our plans, our flights, our emotions — all paused in that moment of fear and worry. Out of hope and honesty, we reached out to the hotel. We explained everything, thinking they’d at least understand. But instead of empathy, we got cold policy. No refund. No flexibility. Not even a simple “we hope she’s okay.” And maybe that’s what hurts more than losing money — realizing how quick some places are to forget that behind every booking is a family, a story, a heartbeat. If you ever find yourself traveling, I hope you end up somewhere that remembers what compassion looks like. Because sometimes, that’s worth more than a five-star rating.

The Park Vew Hotel staff were amazing and friendly. When I needed to extend for one extra day, the conveniently booked me so I didn't need to change rooms. The breakfast had to be the most impressive free breakfast I've ever had unlike other big chain hotels which serve the bare minimum. My room was always tidied up for when I returned at the end of the day. I would highly recommend Park View Hotel to other future guests due to the price and location which is a 10 minute walk from two different shopping and food centers.

We arrived at Changi around midnight qnd found it difficult to sleep. We attempted to request an early checkin, but were told it wasnt possible, so we had to wait and started using MRT at 6:30AM to at least drop off luggage. We arrived at the hotel 7:50AM. While we appreciated being allowed to leave our luggage in the lobby with chains for security, it was raining heavily and we had our child in a stroller, making an extra difficult.When we asked the receptionist( I believe his name was JC) if we could use the restroom to change due to being wet and exhausted, he told the housekeeping staff, who said it was not available as it was being cleaned. We waited. She reached us and said 5 more minutes. So we waited again, until 8:30AM before being able to use the restroom.When we returned to the hotel around 8:30PM, a receptionist girl gave us instructions but publicly voiced our room number, which is not appropriate for guest privacy.Overall, I felt that your customer service was lacking and inconsiderate of our situation. The receptionist staff did not convey a welcoming attitude, which, in my opinion, is the heart of the hotel experience. You are the first and last to reached out to. The food was great, but I believe your staff would benefit from further training in guest relations.I hope this feedback is useful in improving your service for future guests. Thanks for upgrading our room, but always remember the bad experience will truly mark.

Lots of restaurants near the hotel. If you need something just walk 1min to 7/11 convenience store. The bus stop (if you wanna go to Merlion Park) is also near (just cross the street). The room is spacious and the shower is nice. They have free luggage stoarage even after you check-out and their breakfast was delicious!