Park West Gallery

Just returned from a VIP event at the Grove Park Inn. What a phenomenal weekend. The art, artists, and entire Park West team were the best. The event was fun, educational, and more than I could ask for! I can’t wait to hopefully have the opportunity to go again. We even got a visit from a mama bear and her cub as we left. Thank you Park West for an exceptional experience.

I could not be more displeased with this company! I commissioned a painting from Michael Goddard, I understood when I purchased this painting that it was coming in a certain frame. But when I received my artwork the frame was broken in all four corners and come to find out it was a extremely cheap plastic framing, along with only a piece of plexiglass. I tried to get the company to help me reconcile my framing issue, my only options were to have them send me the exact same cheap frame take it to a local framer and have them reframe it but they would only reimburse me up to $100! Or they would send me a FedEx label to send the painting back to them they would reframe it and send it back to me. When I asked if I could purchase a new frame they said it would cost me at least $799! This company had invited me on an all-paid trip to Asheville North Carolina to see more of the artist work that did this painting for me. I canceled the trip and I absolutely refused to ever do business with part Gallery West again. Not one person from that company has called me in regards to my disappointment and have certainly let them know how disappointed I am with their company. I went to reframe the painting myself when I did I found out that their company had actually taped my painting to the backboard, the framer was afraid to remove the tape because it might destroy the painting. I cannot believe that this is the type of product they are producing for Michael Goddard! Never again Park Gallery West! The first picture is the new framing the rest of the pictures are of the cheap plastic framing and the damage.

I recently attended an event at Park West Gallery, and I was completely mesmerized by the stunning artwork that took center stage. This gallery is truly a hidden gem! I had no idea such an incredible place existed until now. The museum is expansive and houses the largest collection of art I’ve ever seen under one roof. Every corner was breathtaking, with pieces that spoke to the heart and soul. It’s a paradise for any art lover. The venue itself was the perfect spot for the event, adding a touch of elegance and sophistication to the entire experience. Every piece was beautifully preserved and thoughtfully displayed, making it a paradise for art lovers. There’s so much to admire that it’s impossible to take it all in during one visit—you’ll definitely want to come back. The staff were incredibly friendly and helpful, enhancing the overall experience. I appreciated the secure gate at the entrance and the convenience of leaving jackets at the front. The entire space was impeccably clean and well-maintained, which added to the gallery’s charm. Practical details like parking were well thought out too, plenty of space and very convenient. I’m already planning to bring an art-loving friend back here to explore and enjoy this incredible space. Park West Gallery is not just a museum but an experience that stays with you. Highly recommended!

This is a freaking SCAM! We bought some art on a Norvegian Cruise in August, and Park West set us up with Synchrony for payments with 0% interests. Except over the last 3 months we have wasted hours on the phone with them and there is no way to make the payments from our canadian account. It's an international gallery on a cruise ship, and they knew we were canadians! We're not going to open a US account for a few paintings. We're literally yelling at them "take my money", and they just can't "figure it out", ***while they charge us interests for late payments***... It's so frustrating. First time in my life I CAN'T PAY for something. That's without mentioning they say they take care of ALL fees for delivery and taxes, but that's just not true, we got all the fees for importation, plus taxes because "We're not a company" which they also knew (it was hundreds of dollars). Oh and yay they gave us an extra surprise free painting when we got our order... which required an additional tube because ours was maxed out at 6 paintings, and each tube is 35$US. We're still waiting for a solution, this is such a huge waste of time.

I love Park West Gallery. We first were introduced to this company on a cruise ship. We participated in an auction and bought some very reasonably priced art. We were then invited to a VIP event which was fabulous. We purchased more art that we absolutely love. We have subsequently participated in an online auction. We had a ton of fun and got some great deals on some absolutely stunning artwork. The customer service has been exemplary. All of our artwork has been shipped within a reasonable timeframe and has been in perfect condition. The artwork is exactly as described. The reproductions were clearly sold as reproduction, and the original art clearly sold as original and unique art. There were no high pressure sales, and I learned a great deal about new artists that I never would have discovered had I not participated in the educational sessions during the VIP event. if you are looking for high-quality art to make your home look beautiful then I would highly recommend working with Park West Gallery. I am by no means under any assumptions that I am purchasing artwork that is going to drastically increase in price or be a long-term investment. If you are purchasing art from Park West gallery with that assumption then I do not think you are purchasing for the right reasons. If you want to purchase the art because you think it’s beautiful and it’s going to make you happy then this is a company that will help you accomplish that goal.

This company is unethical and has deceptive practices. Beware. Was told I was getting an original, which was not the case. Was later informed the artist would be preparing a piece for me that would slightly differ from what I purchased. Was later informed that it would possibly take longer than the 12 weeks they indicated for shipping and delivery. Nothing about my experience with PWG has been positive. Not to mention, they are horrible with follow up. Thanks for your quick reply. However, you’re not going to take the appropriate action necessary. Your senior reps are the ones I reached out to initially and they never replied until I disputed the credit card. Again, poor business practices, and what is being offered is not acceptable.

Edited to let everyone know that their reply below with any email to contact means nothing as they just wouldn't reply to your email! If I could give zero stars I would. I purchased a very expensive painting from a Park West art auction on a cruise, which was supposed to include several free prints and EU shipping to avoid taxes and fees. None of that turned out to be true. I was hit with unexpected customs charges and spent weeks dealing with FedEx because of incorrect paperwork Park West provided. The free prints, which were promised as part of the same shipment, were sent separately with errors in the documentation, and they ended up being confiscated. I’ve spent countless hours emailing FedEx and Park West, and Park West’s customer service has been utterly useless. Emails go ignored, staff don’t seem to read what you’ve written, and basic requests are either misunderstood or ignored entirely. For a company dealing in high-value artwork, their aftercare is shockingly bad. What should have been a joyful experience purchasing my first major art piece has become a stressful, drawn-out ordeal. I would strongly advise others not to purchase from Park West

I've bought several pieces of artwork by Michael Cheval and their amazing. Plus, they'll finance the artwork. Their framing department is First Rate. Give them a shout if you wish to invest in artwork.