Susan
Google
I had a very frustrating experience at Parker today. The concept—a shared food court space where you can order from different restaurants at once—sounds great in theory, but the execution was chaotic and confusing.
When we arrived, it was unclear whether we should seat ourselves or wait to be helped. We asked the pizza chef, who told us to take a seat and that a waiter would come. After waiting for about 15 minutes with no menu or staff approaching us, someone from a different restaurant offered a sample, which was a kind gesture—but still, no one came to take our order.
We eventually had to flag someone down to ask if we were supposed to get menus. They said they’d send a waiter, but that also took time. To make things worse, we were told afterward that we were supposed to enter from the “front door,” even though we followed the Google Maps directions to the Standard Pizza place and came in through a side entrance. There were no signs indicating a preferred entrance, and no one redirected us when we came in.
We ordered beef curry from Djiwa and a New York-style pizza from Standard Pizza. The curry portion was very small—just three pieces of beef, served like a cafeteria dish. The taste was good though. The pizza arrived around 10 minutes later, by which time we had already finished the curry. Thankfully we were sharing, or one of us would have been left waiting and hungry.
The service was seriously lacking—disorganized and understaffed. If you’re coming here as a group and ordering from multiple places, prepare to eat separately or have your food go cold while you wait.
Parker could be a nice concept, but right now, it needs better signage, more staff, and serious service coordination. Really disappointing.
