Parkhotel Adler - Hochschwarzwald Hotelbetriebs GmbH

If there were six stars I would definately put 6. This hotel is the best hotel I have ever been in. The service is always polite and attentive. The decoration is out of this world and food is exellent. Great attention to details. And for an all inclusive hotel the price is fair. Details that we liked: -The salt and herb mix for a welcome on the table as well as the chocolate on the pillow. - I never saw dust. Nowhere. - tea time, very nice concept included in the price with some nice food and sweets. Plus live piano music. - very nice spa place As a conclussion it is definately recommended.

This is a very pleasant 5-star luxury hotel situated in the Hoch Schwartzwald (Black Forest) in South-eastern Germany. The hotel is family-owned since 1446 (see picture)!! The village is very nice, surrounded by woods with ample hiking trails. It's also not far away from the nice Titisee (Lake Titi) and the ski village Feldberg. The hotel has a very nice feel with very welcoming staff everywhere, from reception to restaurant etc. The ambience is relaxed and pleasant. We had the all-in (I think that's all they offer) , which includes a simple but good quality buffet lunch, high tea with lovely home-made pastries and dinner in their restaurant. They only use local producers (they list all their producers, many are organic). Dinner is good, with high quality ingredients. It has mainly local dishes, which is very nice. I had the veal liver. Nice ingredients and flavours. The liver was a tad overcooked (calf liver should be slightly rose and tender). The same for my wife's medium-rare steak (which was medium at best), for which we paid €30 extra. Wine selection was good. Breakfast was truly superb with very good made-to-order omelettes etc. Our room (a junior suite) was very spacious and nice. The beds were firm and good. Free minibar. The bathroom was also nice, but it had a rather small bathtub with shower (with a small shower head), a bit cramped at the end of the bathroom. They should have used a bit more of the overall suite space to create a large walk-in shower. Towels were of good quality. The sauna/wellness area is beautiful and of high quality. Overall an extremely nice hotel, run by pleasant, professional and courteous people. It's not cheap (€560 per night for two). But given the high quality experience and all F&B (except drinks at dinner) being included, it's good value for money.

We had an amazing stay at Parkhotel Adler. The hotel is extremely comfortable and beautifully decorated with exceptional taste. The Christmas decorations created a magical, cozy atmosphere that made the whole experience truly special. Everything felt thoughtful and refined. We would absolutely love to come back.

I cannot recommend this hotel any more highly, it was a wonderful stay. The hotel itself is interesting and you can see great care is taken of it. The rooms were very well appointed and a high standard. Inclusive dining is sometimes a sign you will have a limited menu - but not here, the choices were wide and an excellent menu. Extra touches such as afternoon tea an added delight. My wife had a massage at the wellness centre and she extended it because it was so good. One of the best she has ever had. And finally the staff - every single one we dealt with were excellent, helpful and attentive. Do not hesitate to book here

We booked a room with a separate sitting area and a large bedroom. Both were furnished beautifully, very clean and comfortable. The Hotel is luxurious in every sense. Breakfast, Lunch, Afternoon Tea and dinner were included in the package. Food was delicious, varied and the staff were professional and courteous. Very large hotel grounds, immaculately kept and maintained. The area around the grounds is peaceful with plenty of walks.

We spent 4 nights here and it was more than enjoyable. Every meal was excellent, no exception. Very friendly staff. The facilities are wonderful. The best hotel gym I have ever seen!! I really can't fault anything. I highly recommend this hotel!

Last weekend we tried out the “gourmet experience” program at the Parkhotel Adler. We were particularly impressed by: the beautiful wood-fired sauna the well-maintained park the tasteful décor the good dinner In terms of price, the offer is certainly comparable to other five-star hotels in Switzerland and Austria. Unfortunately, the service fell far short of the expected five-star standard: Reservation: 30 minutes before our arrival we called to make a last-minute reservation, but were merely referred to the online booking system. Welcome: On arrival there was no welcome drink, even though it was apparently prepared. Tea time: The quality of the tea time was very disappointing. Dinner: Another guest had to help us find our table—staff showed no initiative, even after a long wait. Breakfast: After being told we could sit wherever we liked, we were asked to leave the Crystal Room because it was already set for dinner—even though shortly afterward other guests were allowed to have breakfast there. Mini-bar: When we asked when the minibar would be restocked, we were referred to housekeeping instead of the staff taking care of it themselves. Other: I sat alone for 30 minutes in the area behind the lobby and no one asked if I needed anything, even though two other guests next to me were served drinks. We are accustomed to luxury hotels where the staff looks after the guests and adapts to their needs—not the other way around. On top of that, the sauna area has unusually short opening hours. When it opened in the morning, the wood-fired sauna wasn’t even ready to use, so we had to skip it before departure. Given its pricing, the Parkhotel plays in the same league as other 5 star hotels. However, the service quality fell well below our expectations—and, unfortunately, even below what we have recently experienced in some 3- or 4-star hotels, at times bordering on disrespect. We did not notice the hotel management at all—apart from the concert that disturbed our evening rest and was not mentioned by the staff at check-in. For these reasons, we are very unlikely to return as guests.

We return here yearly for our wedding anniversary (at least for ten or more years now) so have seen things evolve over time ... This stay was truly wonderful (helped by the weather as well). Lots of staff present and generally seemed very happy which is always a good sign. Service was well paced and friendly and our room was quiet and comfortable as always. Everywhere seemed well maintained and the breakfast is one of the best around (at least as far as our travels are concerned) with lots of choice and a notable increase in speed of service when ordering something from the kitchen (was fine before but much sharper this time around). Dinner also very good ... menus fixed but can swap things around if needed / desired and cooking was excellent with efficient service. Didn't have the chance to use the spa as late back both days so substituted afternoon tea which was most enjoyable. As always the facilities are great but its the staff who make it all come together so a big well done and a similar sized thank-you to them all.|Looking forward to our return already ...

The Parkhotel Adler is amazing!! The rooms are great (although each room has a different layout, so if you don't like the layout of your room, it's worth asking to switch). They have an indoor pool as well as an outdoor pool (both are heated), and you can actually enter the outdoor pool from the indoors, so you aren't freezing if it's cold outside. Their restaurant is right across the walkway, and you can also opt for their breakfast buffet (50 euros/person, so be prepared to eat if you go!). However, the breakfast buffet has quite an impressive spread, and there is also unlimited champagne, so worth the splurge. I highly recommend the Parkhotel Adler!