Parkhotel Mondschein

Overall good experience, nice atmosphere, good location, good noise level, good heating. The downsides are that we didn’t get a balcony as promised in the offer we payed for. No slippers or hair comb were provided and the shampoo was a 2 in 1 shampoo with shower gel. The restaurant was closed on Sunday, we couldn’t enjoy the pool since it wasn’t heated. The floor of the room is a parquet floor and something entered my foot through my socks and got infected, they didn’t have anything to remove it, no doctor no help was provided, so slippers would be a good prevention for that. But overall good experience and vibes.

The hotel is well located, and the common areas are beautifully designed, especially if you appreciate The Monocle Magazine aesthetic (which I do). We were upgraded upon arrival, which was a nice touch and much appreciated. The garden and bar have a great atmosphere, and I enjoyed browsing through the selection of design magazines. Breakfast was good as well. However, there’s a noticeable gap between the marketing materials and the actual experience, hence my three-star rating. The main disappointment was the service. We tried the pizza restaurant, which promotes its use of fresh ingredients, but unfortunately, the pizza was the worst I can remember tasting. We waited 40 minutes for it, despite being the only guests in the restaurant. The staff were not particularly welcoming either. The hotel bar, while beautifully designed, suffers from similar issues. Service is slow and not especially attentive. The ginger tea had virtually no ginger flavor, the pieces hadn’t been cut before being placed in water, and the toast (literally just ham, cheese, and bread) came without a dip. When I asked, the waiter explained they had run out and later brought ketchup instead. Of course, these are all first-world problems. But at the price point this hotel charges, I believe it is a fair expectation.

The hotel is a belle epoque design one. You like it or not, there is no option in between. Perfect for us, with a great restaurant. Very well positioned, right in the center of Bolzano. Private parking available next to the hotel either direct access in the hotel.

We stayed at Parkhotel Mondschein for one night while passing through Bolzano on our honeymoon, and had a really pleasant experience. Check-in was smooth and the receptionist was friendly and helpful. We think we may have been upgraded to a larger room, which was a lovely surprise. The room itself was spacious, clean, and had everything we needed for a comfortable stay. The hotel is right in the centre of Bolzano, with shops and restaurants just around the corner — super convenient if you're just stopping by or exploring the area. We didn’t try the on-site restaurant, bar, or sauna, but they all looked very inviting and well-kept. Parking is in a garage directly next to the hotel with a private entrance into reception. The garage is clean and had ample spaces, though the spaces are a bit tight — perfect for smaller cars. It’s a short-stay car park, so the cost is a bit high, but make sure to ask the receptionist for the 50% hotel discount code. We paid €23 instead of €46 for 24 hours, which was great value. There’s also a lift in the hotel for easy access to upper floors and toilets available near reception. All in all, a great short stay and we’d happily return if we find ourselves in Bolzano again!

My absolute favourite hotel in Bolzano. This was my second stay at Parkhotel Mondschein and I will keep coming back. The staff are friendly and attentive, the rooms are stylish and comfortable, and the food is fantastic. The breakfast buffet is huge and you can also order warm dishes like omelettes and pancakes, definitely worth including. Dinner is excellent too and drinks are well priced. The pool is great, though in peak season sun loungers can fill up quickly. Towels were occasionally missing but staff sorted it straight away. The yoga studio is also excellent, though I would love to see one complimentary or discounted class for guests. Overall, an outstanding hotel and a must-stay in Bolzano.

Love this hotel. Service was fantastic and the front desk was extremely helpful with every request. Location is unbeatable. In the old town but on the north end so very quiet in the evenings. Love the walk through the villa into the old town. Rooms are small but very well appointed. Views are generally fantastic. This would be my number one choice to stay in Bolzano, but do book in advance because rooms are highly in demand. Also, Marriot Platinum and above, don't expect any amenities like free breakfast, though I did upgraded which was very nice!

It was the perfect stay! Me and my mum visited Bolzano for her birthday and we loved our stay!|The staff is so nice and welcoming, the room upgrade was such a nice touch.|The room was spacious and perfectly heated for the cold Bolzano nights, bathroom was spacious, the little living room was nice and cosy.|We also visited the café and staff was as good and caring as the hotel staff.|Location is perfect, you are in the center of the city but you don't hear any noises or traffic.|We really enjoyed our stay, thank you so much!

Absolutely incredible design hotel. Staff couldn't do enough for you, the restaurants were beautiful and food amazing. Bar was so cosy and inviting, would definitely return. A very special experience, thank you