Parkhotel Mondschein

The overall experience is good. The room was very well equipped, and the garden of the hotel is beautiful to say the least. The assortment of drinks at the bar was also on point. The only downside is the AC. It’s way too loud, and almost not adjustable. The speed buttons simply didn’t function. It’s an old Hitachi from the grandfather era. ||From other positives, the staff was super attentive and always on standby to help. ||For future improvements, it would be good to have a takeaway option for coffee, especially for a cappuccino. Since a lot of people need to travel and don’t have always time to sit down for a drink.

A beautiful renovation, calming garden and lovely pool. Well appointed rooms. Friendly and competent staff. We enjoyed having a balcony. In particular Paul on the front desk went above and beyond to make our stay as smooth as possible (eg delivering the steamer to us, printing off tickets, giving us restaurant information).

We stayed two nights in the Parkhotel Mondschein. Let’s start with the positive points: - Hotel located in the city center - Convenient fitness - Two nice restaurants for dinner (Luna & Alto Pizza) However, despite the positive points, we were really disappointed about the hotel: - Very basic room, in a old building, shared with private apartments in a kind of shady area behind the hotel (not the main hotel building). - Very small bathroom with a shower not functional at all. The door is never closing properly and the hot/cold water is not stable. - Very expensive parking (50% discount with the hotel, which is approximately 25€ a day) - The breakfast was not included while we thought it was and was not confirmed during the check in. Therefore we had to pay 28€/person. I would be happy to pay this price if the quality was there but it was a very small buffet with limited food/drink. To summarise I would definitely not recommend this hotel given the price. I am sure you can find something much less expensive for the same quality.

This hotel has a lovely style as you can see on the photos. The location is perfect for central Bolzano and the room is fun. The restaurant food is great. There is something missing in the service culture though - staff did not come across as friendly and did not have a can do attitude (besides the girl who checked me in and our key server at dinner). The pool lacks enough chairs so guests need to lay on the grass away from the pool area and when I asked the young guy clearing away glasses if we could order a drink, he pointed to his colleague on the other side of the yard and said we’d need to order from him. He could have said he’d send his colleague over. The pool area was littered with empty glasses and bottles by later afternoon. The porridge at breakfast was flavoured (saffron?) and inedible.

Parkhotel Mondschein is one of the most beautifully designed places I’ve stayed. Every detail, from the interiors to the ambiance, feels curated with care and style. The staff are genuinely welcoming and attentive, making you feel at home from the moment you arrive. My room was spacious, incredibly comfortable, and peaceful, the kind of place you actually look forward to returning to at the end of the day. The food was also top-notch, with a menu changing every Wednesday. A perfect stay in the heart of Bolzano, I’ll definitely be coming back!

Good points: great breakfast outdoors on the terrace. Comfortable beds and luxury (Suzanne Kaufman) hand soap and shower gel. Beautiful gardens. Bad points: there are about 20 sun loungers for a hotel with very many more rooms. This meant that during our five night stay, we were unable to get a sun lounger at all during our stay. This was such a disappointment as it was in the mid to high 30 degrees Celsius and relaxing on a lounger in the shade after a morning of hiking /biking would have been lovely. The hotel could easily remedy this by adding some more sun loungers for guests to use in the beautiful gardens , but they have not taken this opportunity. Another review from last year acknowledged the lack of sunloungers and they said twelve months ago they’d be adding more, however as of June 2025 they have not been added. This hotel does not participate in the Süd Tirol guest pass. When we’ve stayed in other Bolzano hotels you are often given one of these guest passes as a complimentary benefit. However the Monschein does not participate. Therefore we had to pay for travelling on the Renon cable car (€13) on the local trains eg for a day out to Trento (€14) or Bressanone or on the local buses. In summary this hotel does really know what its core proposition is. It does not really cater for summer guests who want to relax outdoors due to lack of sun beds nor is it a hotel for those wanting to explore Süd Tirol due to lack of guest pass. Next time we’re going to stay in the Scala Stiegl which was a much bigger and nicer pool and has more than enough loungers and the Scala offers a complimentary guest pass.

The location is a hidden gem, and I really enjoyed all the small attention to detail that made the place feel like a beautiful home in Bolzano. The food was excellent, and I honestly feel like it's one of the first hotel gyms (with a sauna and yoga/pilates) that felt like a place I looked forward to working out in. I also really enjoyed the pool – super fresh with a beautiful view of the stunning hotel.

Wonderful stay! Definitely a favorite! Bed was super comfortable. The pool was fun! The grounds were beautiful! Service at the Front Desk, Housekeeping and Restaurants/Lounge was amazing! Everything was so good! Thank you so much! We will be back! Bolzano is so beautiful!