Parkhotel Schoenegg

Wonderful hotel in Grindelwald near the Grindelwald First terminal. The location is fantastic, as it is steps to the First terminal, and is an easy walk to town and the Grindelwald train station. The stay includes the Grindelwald Card, which allows free bus rides from right outside the hotel through the town to the Grindelwald terminal with access to ski slopes and activities in the Jungfrau region. The staff also arranged free transport for us to and from the hotel and the train station upon departure.||We loved the small and personalized feel of the hotel. The owners are in the lobby, lounge/bar and restaurant every day talking to guests, which is rare at any hotel. The staff was always friendly and helpful, and were able to answer our questions about the area. ||The bar and lounge area was open every night with good beer and wine, as well as snacks. The lounge has a pool table, and numerous tables available to play cards, board games, etc. in the evening. While we did not eat dinner at the restaurant, it was always full in the evenings. The included breakfast in the mornings was good as well. ||Our hotel rooms were very clean, comfortable, and modern inside. Our mountain view rooms had outdoor terraces, which allowed us to view the beautiful mountains surrounding the town. The hotel appeared to be be mostly occupied, but was very quiet in the room areas upstairs.||Overall we loved this hotel and considered it to be an excellent value for the quality of service and personal hospitality we received. We will definitely be back the next time we visit Grindelwald.

I was looking for an iconic Swiss style hotel experience. Although the hotel looks Swiss in the outside, it is mostly a basic hotel inside. Some Swiss style in the parlor, but it looks tired. The rooms are regular motel rooms. More of a 1980s decor. That being said, the rooms were clean and the hotel staff were helpful. The first room we were given was extremely small, we wouldn’t have had room for our suitcases. We asked to be moved bc of the guest above us. They had kids and when they were out on the metal (loud) balcony, it was not relaxing. We were moved upon request and were very pleased with our new room location. The hotel is in a great location and offers pickup from the train station. The breakfast buffet was nice and a great start for a busy day seeing the sites.

The staff at this hotel must be the most pleasant people on the planet. As much as we enjoyed the incredible swimming pool, hot tub, and view of the majestic Alps, we have to say the interaction with all the kind people was our favorite part. We felt very welcomed and spoiled. We had no problem communicating because the staff are multilingual and were very helpful giving us advice on what to see and do. |The folks in the dining room were exceptional. They made sure our every need was met. It was such a pleasure to be greeted with their warmth and friendliness each meal time. |Our room had a view of the Alps and we enjoyed sitting on the balcony and just staring at these incredible mountains.|We left Switzerland with nothing but wonderful memories.

Older Hotel. Great vibe. Super Clean. Included breakfast. The staff was perfect, from the front desk to the room stewards to the restaurant. All went way above and beyond. Loved this place. If you book your vacation, you must spend the extra for the deluxe room, simply for the world-class view. We used the balcony every morning for bible devotions and in the evening for the most spectacular view in the world. It Is Unreal.

We stayed for three nights and had an amazing experience. Every employee we met — including one of the owners — was friendly, attentive, and genuinely welcoming.||This was part of a once-in-a-lifetime trip, but I’d stay here again in a heartbeat. Don’t miss the sauna experience — it’s the perfect way to unwind.

We were hesitant about booking this hotel at first,but two things made us decide:the positive reviews and the fact that they replied quickly to our message before the reservation,which made us think they were attentive.Unfortunately,that wasnt really the case. Since it was our wedding anniversary,we booked a superior room with a balcony,but when we arrived,we were given a roomon the first floor.When I showed them the photos and our message on booking.com,they told me the rooms were the same,that all balcony rooms were full,but we could upgrade to better one for an extra charge.Of course,I was very disappointed.Luckily,another lady at the reception helped us and arranged a room on the second floor. What bothered me most was that the photos and descriptions on booking.com are misleading-the first and second floor superior rooms arent same.The hotel wasnt full,yet they still tried to charge us for an upgrade,even though I saw other guests mentioning free upgrades in their reviews.Also,they sair all balcony rooms were full at first,which clearly wasnt true. On our checkout day,we realized the hotel was closing for the season,and they had already started removing the flowers from the balcony before guests had even left-I think that kind of thing should be done after guests check out. On our last evening,we wanted to have a drink at the bar.There were still some people sitting there,and although it was 40 minutes before closing,the lady working there told us they were about to close and she had to wake up 7am,so we just went back to our room:) On the positive side; the breakfast was excellent,especially thanks to the very friendly gentlemen working in the breakfast area.One day,a man I believe was the owner also came to ask how everything was,which was a nice gesture.The location and the parking are also big advantages. We often visit the area for hiking,but unfortunately,we wouldnt choose this hotel again.I feel like they treat guests differently.

We had a wonderful 11N stay in March 25 where we felt like we were treated as part of the family that owns this hotel. Good quality facilities and a great half board option that provided different meals for the whole time we stayed. A great location close to transport and/or gondolas as required. Love to return one day

This beautiful hotel is located right in the middle of everything in Grindelwald. Two most valuable things to note is exceptional customer service and really really delicious food. Aaaand also the views!!! The views are priceless. The hotel has a really nice sauna (with a cold plunge!) A large swimming pool also with that amazing view and large hot tub. It's a lovely place. The restaurant crew deserve a whole separate post. An owner makes sure to attend and find out if everything is good and you are happy there. No cons, only pros here. :)

There were many options for hotels in Grindlewald and I'm very happy we chose this hotel! The view was unbelievable from our room. We had a huge patio on the 1st floor(floor above ground floor). The room was very spacious, with multiple table/seating areas. The bed was pretty comfy. The front desk lady was so sweet. We received two drink vouchers for the restaurant within the hotel. We never used them since there were so many restaurants to choose on the Main Street. This hotel was about a 9 minute walk from the train station and about a 1-3 minute walk to Grindlewald First Top of Adventure. We also had breakfast here and the offerings were very good. They had eggs, delicious bacon, and an assortment of bread. The lady at the front desk arranged a shuttle to take us to the train station the morning we left. We will definitely come back and stay here again!

4.5 Stars if I could. Pretty good location, kind of between the main parts of town. Close enough to everything yet quiet. First Mountain cable car is maybe a 1 minute walk away. Great Mountain views from the rooms on the front side of the hotel and the patio. Nice breakfast every morning - a mix of European and America style. We only had dinner there one night - a pretty good multi-course fixed menu for 30 CHF, which is pretty reasonable for the area. Very friendly and helpful staff throughout the hotel. What would have to change for a 5 star rating? Better parking, slightly larger rooms, more electrical outlets, and better towels - all pretty minor things.