PARKROYAL Serviced Suites Kuala Lumpur

Overall, a nice place with very good sized rooms, although they are very worn and dated compared to the pictures, although clean. The location is around a 10 minute walk from Pavilion Mall. Pretty well located, and a short walk from bars and restaurants. The pool area was nice, clean and provided a pretty great view of the city. Breakfast was pretty questionable. Food was bland, very Asian focused with limited and low quality western food. Eggs could be made to order, but again, not well cooked. The hotel staff however were all very helpful. There is free parking available, although hard to find a space and you will struggle with anything more than a small/medium car due to the very tight spacing underground. In summary, good value for money, needs a refresh, breakfast could definitely be improved, however, we would stay again based on value for money.

We chose this beautiful hotel for our 6 day stay in Kuala Lumpur and loved every minute of it. It is very centrally located and we were able to walk to the Pavilion mall very easily. My favorite part was seeing the security guards Deepak and co as they were so kind and welcoming to us and the kids daily. They gave us good recommendations and were such lovely hosts. We stayed in a 2 bedroom beautiful suite which had a kid, dining, living room, laundry, 2 bathrooms and even an office! It was very spacious and extremely clean. We really loved our stay here.

**Title: Absolutely Appalling Experience – Deceptive Photos, Filthy Sofas and Old Furniture** Rating: 0/5 I’m giving this place a solid zero for one reason only – the utterly deceptive photos. The sofa and urine marks that were so obvious it seemed like they didn’t even bother to hide it. I asked the front desk staff to replace the sofa, and they claimed it had been changed. Yet, what did we get? The same stained, dirty sofa. The supposed manager at the front desk clearly lacks basic communication skills, lying straight to our faces. When we asked for a clean sofa, they swapped it with another filthy one. It seems this so-called five-star hotel doesn’t have a single clean sofa in its inventory. Incredibly, the housekeeping staff were smarter than the front desk manager; they suggested covering the sofa with bed sheets. The stains were so disgusting, I felt like puking. How could they offer that room to a guest? I’ll definitely be reporting this on Expedia as well. And for heaven’s sake, someone needs to educate that front desk manager on how to handle guest queries properly. An absolutely disgraceful experience. Avoid at all costs!

The rooftop pool was amazing. The rooms were lovely and everything seemed to be in order at first. The real downer was with the bathtub not having a stopper in working order. In order to take a bath I had to use a plastic bag as I didn't feel like getting someone to fix it or requesting a new room was worth the hassle. The cleaning service also seemed off. Instead of having someone come at 10 or 11 in the mornings, the cleaners came in the afternoon when we were at the hotel trying to rest. Even if the sign was not outside the door requesting to make up the room, they still insisted on ringing the doorbell and waking you up if you were in the room. They kept asking when they could come to clean the room, as if waiting one more day would ruin their cleaning plans. As much as I appreciate the kind of service they are trying to aspire to, it was too much.

If you’re looking for an elegant and comfortable stay, Park Royal Serviced Suites is an excellent choice. Nestled in a prime location, this accommodation provides a perfect blend of modern amenities and homely comfort, making it ideal for both business travelers and families. Upon entering the suites, you are welcomed by a beautifully designed, spacious living area that exudes a sense of warmth and sophistication. Each suite is tastefully furnished with contemporary decor and equipped with all the necessary amenities, including a fully functional kitchen, spacious bedrooms, and luxurious bathrooms. The service at Park Royal is truly commendable. The staff are friendly, accommodating, and always ready to assist with any request, ensuring that you feel right at home. The facilities are top-notch, featuring a well-equipped gym, a refreshing swimming pool, and comfortable lounge areas where you can unwind after a long day. One of the standout features of the Park Royal Serviced Suites is its location. It offers easy access to local attractions, dining options, and shopping centers, allowing guests to explore the vibrant city with ease. In summary, Park Royal Serviced Suites offers a remarkable stay characterized by comfort, convenience, and exceptional service. Whether you're in town for business or leisure, this accommodation will meet and exceed your expectations. Highly recommended!

I don’t typically give 5-star ratings, but this place truly deserves one. Aside from the required security deposit, everything else was exceptional. It's the perfect spot for families and friends, especially if you're traveling with kids. The location is prime, and it’s easy to grab a taxi. The staff is incredibly friendly, and the breakfast options are plentiful. Plus, the ambiance is cozy and inviting. Highly recommend!

Great Hospitality and Spacious RoomsI recently stayed at Parkroyal Serviced Suites Kuala Lumpur and had a pleasant experience. The hospitality was excellent, especially the housekeeping team, who ensured everything was clean and well-maintained.The room was spacious, comfortable, and well-equipped, making it perfect for a relaxing stay. However, the breakfast was average. There was a lack of variety, and it could use some improvements in terms of selection.Overall, it’s a great choice for those looking for comfortable accommodations with attentive service, though the breakfast could be better.Would recommend it for the rooms and service!

We stayed in 4 different hotels during our trip in Malaysia and I would rate this Park Royal serviced suites the lowest. When we checked-in no one helped us with our luggage to take our bags to our room and same thing happened when we checked out. During the check out, staff members were seeing our faces when we loading the bags in the cab, but they didn’t bother to help at all. They were helping some guests, but didn’t offer any help to us. Rooms looked so much better in the photos, but in reality they were dated. It wasn’t expensive, but still it is not worth it.