Parmelia Hilton Perth

Amazing Service, Even at Midnight! I arrived at the hotel around midnight, and I was honestly expecting the usual late night indifference. But I was pleasantly surprised. The staff on duty was incredibly warm and welcoming, which made a big difference after a long trip. That kind of kindness at that hour isn’t something you see often. The room itself was nothing fancy, just a basic booking, but it was clean, comfortable, and exactly what I needed. I also requested a late checkout, which they happily accommodated without any fuss. What really impressed me was the service after I left. I realized I’d forgotten an item in the room and emailed them about it. They not only found it but shipped it back to me promptly. That level of care and follow-through really stood out. Overall, the hospitality here was excellent from start to finish. Would definitely stay again!

Highly recommended, after I came to the counter and give me card for the room. Instead my room door doesn’t open in operation. So I came back to the counter, Jeremy has a good passion and very helpful for getting room sort out and transfer to upgrade room. My misses is very happy for her birthday gift holiday stay. Really appreciate it. Jeremy has a lot of experience give customers an happiness. Great legend!

For such an old hotel it's stunning... enjoyed my room the bar and the restaurant and thanks to concierge and front reception. Haven't been since the renovations and it's stunning.. Executive lounge was incredible food was amazing ... can't wait to stay again .

Nice staff, excellent amenities but queen room and bathroom very small. I was ok as a single guest but would definitely upgrade to a king room or queen deluxe for 2 people. The room was clean, bed was comfortable and the location was perfect for the convention centre. Executive lounge was perfect for breakfast.

Good place for short holidays. The amenities were excellent particularly Samuel's had a good spread for breakfast and selection for dinner. The gym is good enough and has actual free weights to work out with. Room was really comfortable.

Stayed 4 nights, the rooms are fresh, very clean and comfortable. Breakfast was great and the Executive Lounge is spacious and comfortable. I used the private room in the lounge for a meeting and it was perfect. Enjoyed an afternoon beverage whilst looking out to the busy streets and the sunset through the city, staff were very attentive. Great stay, will be back.

This was a great hotel, really beautiful it seems to have been renovated quite recently. The staff were really attentive and check that everything was okay during the stay. The room was absolutely massive and the beds were just so comfortable. The Crabtree and Evelyn body wash and shampoo was lovely. It was great having a coffee machine in the room, and the breakfast was also really excellent. I would definitely stay there again

Thank you, Jeremy and team, for an amazing experience. We truly appreciated your warm hospitality. A big thanks as well to the F&B team for our great dinner and breakfast — everything was exceptional

Used to be one of my favorite hotels in Perth, but there are better choices. When I was here there was construction going on that got started at like 6 am. 6 am? Really guys? I know it's not the hotel's fault,but it is something you may want to make sure is not going on before you stay here. Hilton has a new Doubletree near the ferry terminal that looks like a nice option.

In early April I went to an event at Parmelia Hilton to try the new menu for the new events floor that has just been renovated with other food bloggers. We started off with canapés in the garden. The smoked salmon, prawn cocktail & the bruschetta cones hanging from the tree. The waitress also had the spicy beef fillets (my favourite entree) can say I had quite a few of these. After this we all made our way into the kitchen were we all sat around watching the chefs prepare the meals. First dish was pan-fried salmon, salad nicoise and quail egg - this dish was quite nice even though i'm not a fan of seafood. 2nd dish was eggplant & zucchini roulade, goats cheese & capsicum roulade - this dish was very lovely all the flavours worked well together. 3rd dish was twice cooked pork belly, seared scallops and mango salsa. This dish was my 2nd favourite of the night, the pork belly was cooked well with a nice crispy skin. The 4th and final dish was the roasted lamb cutlet, rosemary thyme crust & pumpkin puree - this was my favourite of the night everything worked so well together the lamb was nicely pink and tender. After all the mains, we were taken away into a room and dessert was served. We watched the chefs plate up dessert, it was so amazing to watch and who doesn't love watching dry ice ;)

When Lance had told me he'd booked a restaurant in the CBD for my birthday, I remembered a few frequent flyer points that I had lying around. Not being a frequent flyer, they were due to expire due to a lack of activity. Well, best time ever for turning dinner into a Perth City staycation. Not knowing where we were eating, I chose Parmelia Hilton based on the vague area I was told dinner would be in. It's a bit further up than the main hotel strip on St George's Terrace, but I find those are a bit of a hike in heels to most areas in the CBD anyway. Bear in mind that when I talk about location, I am a walker. Not in a "The Walking Dead" kinda way, in a "she's got legs, knows how to use them" kinda way. So distances I find are immensely close and walkable, other people baulk at. We dumped our bag at the baggage area as we got into the city before check-in and then raced to Northbridge in under 10 minutes to watch a movie. The baggage guy was super friendly and helpful, getting us out of there on the ASAP. After a light lunch at The Standard, we walked back via La Veen for coffee, did a little window shopping and got back to collect our bags and check in. The new baggage guy was also super friendly and helpful and the girl on the check-out was fabulous. She was so lovely, and had overheard my husband say to me something about it being my birthday. She asked if we were staying for my birthday, and wished me a happy birthday and lovely time when she gave me the keys. (After giving me the tip, is you sign your email up to the free HHilton club, you can have the wi-fi password for free). The room was fairly small, but in a normal hotel kinda way, not in a 'wow this room is small' way. It's long and thin, but there was room for the king bed, a small sitting area and desk, but a small 'passage' down the room to the balcony. Despite not having much by way of 'view' due to the buildings being built in front, it still overlooked a gardeny area of the building in front, and there was enough daylight up and through the buildings that you still felt definitely outdoors. The bathroom is your normal bath/shower combo, with a large well-lit mirror and soaps and shampoos. There is a mini bar with glasses and coffee/tea making facilities. The bed was all white linened as is the norm these days, and I was a big fan of the pillows. As we were preparing to get ready to change for dinner, we had a knock on the door. The lady on the front desk had sent up a bottle of bubbles for my birthday. And a card. A hand-written card that was more personal than just 'happy birthday from the staff'. It blew me away. It was such a sweet gesture, and very much appreciated. We toasted my birthday and the hotel on the balcony before changing and heading out for dinner. It was about a block, maybe two from Balthazar, and similar walking distance to post-dinner drinks at Print Hall. The next morning we walked to Petition for breakfast, which was a bit further along but being new we wanted to try it out. There were a few closer spots, if you didn't want to go that far, as well as one in the hotel. The room service breakfast menu seemed very steep. The number one thing I liked about this hotel was the staff. Everyone we dealt with at every stage was so welcoming and warm. And that was without the birthday bubbles!

This hotel is in massive need of a makeover. The rooms are extra tiny for the high rate being charged per night. I had to clean the draws of dust and filth before i could put any of my belongings in them. The safe in my room doesn't work and nobody seems capable of offering any solution. Very disappointed in this Hilton.

Went to buffet breakfast, and in summary, fairly weak for what's supposed to be a 5 star international hotel chain. Probably a dozen better locally owned and operated places within a minute or 2 walking distance, go there instead, it'll no doubt be better and cheaper.

Yeah its a bit daggy and it doesn't have the views it once had but it still a very good hotel. The staff are terrific and generally happy to help. The place is clean and the rooms, frequently updated are comfortable and well appointed. And the west end of the Terrace is starting to be interesting again. Great place for a Perth staycation.

Beautiful and clean hotel with friendly staff within walking distance to the downtown area. It was a beautiful place to stay for my first time in Australia.

This hotel is a rip off for the money. It's definitely dated. In fact if you try to turn in the water for the bathtub it sprays everywhere because the faucet does not extend over the edge of the tub. The bathroom is smaller than most closets. It's also very noisy starting first thing in the morning. Aside from the fact is is way overpriced, the in room wifi charges are highway robbery. The service is just Ok. On the plus side the breakfast buffet is pretty good. In summary you would do well to try another hotel.

Good place to stay but I would agree that it needs a make-over. Candidly it is rather dumpy for a Hilton but passable. Look around. You can do better, but so can you do a lot worse.

I have stayed at this hotel for business and pleasure a number of times. The breakfast served is amazing and you cannot go past the Hilton burger.......delicious :)

Friendly prompt service. We will return in the future simply because we found the room to be quiet and comfortable and in a very convenient location to the modernised business precinct and exhibition centre. On weekends though, most convenience shops are closed. I wouldn't be bothering with room with a bath though as it was only big enough for a toddler. The decor is very nice for a hotel of it's age. I guess I won't be the only one to mention the swipe card elevator access. This isn't exactly an effective security measure when you could simply jump in a lift with some one else. The device was also temperamental. It was nice having a balcony and fresh air but there is no view to speak of. When returning to our room after several hours, there was a stale cigarette smoke smell. We couldn't work out where it was coming from but we were in a non smoking room. Perhaps it was the air on vents that picked up the odour