Party World Burbank

I bought some balloons and took them there to fill with helium. There was a man who spoke to me very disrespectfully. I had one big transparent balloon and asked him to put another balloon inside it he said that was fine. I didn’t go there myself; my brother went, and I spoke to them on the phone. He charged $25 just for that one balloon, but when I saw them later, the transparent balloon was missing they were just regular balloons. I usually buy my balloons there, and sometimes there’s a girl who helps me she’s nice and listens. But today’s experience was horrible. I paid $57 in total, and it wasn’t worth it. I could’ve just gone to the 99 Cents Store instead.Usually, I don’t write bad reviews because I understand but this time, I have to.

What a lovely store, got some Christmas items for my gathering and birthday items for a birthday we are having. helpful workers rather small store, but have all the goodies that you need! Definitely will be visiting again, much love. Very happy that they sold quality sparkler sticks as well. Thanks!

I can't really rate it. I went there this morning at 9am, as that was the time that was listed online as being open. I waited until 9:20am. No one around. I called and left a message for someone to call me back when the store opened. It is now 11:30 on a Thursday afternoon and I've heard nothing so I will go somewhere else. I came here because it was convenient but forced to go somewhere further away. Sorry but either leave your hours posted at your store or update your hours online. How are customers supposed to guess? Also, your answering machine doesn't say your Party World.

I needed gift wrap and this place seemed good online. The location is tiny, cramped and had only a very small selection of wrapping paper. Do not go here if you need gift wrapping.

Worst customer service. One brother's attitude is worse than the other's. They both ruined the school recital, the balloons were delivered 45 min late, deliberately. Horrible people to do a business with. They also ruined my cousin's event, by not being where they were supposed to be at an arranged time.

GREAT STORE!!! SAVED MY EVENT!!! Has great hours. Fantastic Variety and theme oriented products! Reasonable too!!!

Great place , I always go there and get balloons for all my family and friends, birthdays or any event that comes up. The owner is a really nice guy.

This place has everything for my party. Definitely returning!

We purchased 14 balloons he put so much helium that three popped and few more popped when I got home. I don't recommend them, better to buy your own helium from Walmart or Michael's and do it yourself . Very expensive and disappointing . I'm not going back, he just lost a customer.

Edic made a beautiful balloon arrangement for our anniversary. Great selection of balloons and delivered right on time!

BEAUTIFUL balloons!!! So easy to order (via email!) and they were ready exactly on time. Very well-priced! Will be back for all my kid's birthdays!

The store is good, but I won't go back for balloons. Two balloons exploded at once and it lasts only 10 hours, which is very insufficient.

I was in a bind and needed helium balloons pumped in my 3 ft decorative balloons. He charged me $10 for each which was a surprise but I still paid it. I'm sad because in less than 24 hours the balloons are already deflating. There is no hole so my guess is the balloons don't have pure helium. If you can go to the party store on vine. My balloons last for DAYS when they use their helium.

DO NOT BUY FROM THEM! Here is why: I had a very negative experience with this store (the other one of the brothers was at the register then), but decided to give it another try today. I asked for the price of the specific balloon and was told that it is $10 inflated. I asked again if the $10 includes inflating the balloon as well and he seller confirmed that. I bought two balloons and two other items, went Home and discovered that that there was a mysterious $1 added to the cost of each balloon on top of the tax. Certainly, the issue here is NOT the $2. The issue here is the INTEGRITY, which this seller is lacking. Thank you, brother. You good richer by $2 and lost your face. Good luck.

I'm very glad I stumbled along Party World Burbank. Straight from the beginning they gave prompt responses/quote. Chris is an awesome person and does what he loves. He was soo incredibly helpful throughout the entire prep process. Always getting messages quickly about questions or concerns. And what can I say, their prices are so affordable! I will definitely be using their services in the future. We had a carousel themes baby shower. They got it spot on. :) Thanks Chris!

Weak supply for adult party supplies. Only for kids And nothing special that isn't at Target

I had ordered balloons for a birthday party and wanted it to be delivered. When delivered they had mixed up the colors and were missing a few balloons. When I called to let them know that a few balloons were missing his reply was.. (it's ok It happens.. what do you want me to do?) what kind of a reply is that without an apology. Will never shop from there again.

So we went here for a gender reveal party. We didn't want to find out. So we took the envelope with the gender to the owner and told him to put that color confetti in a black balloon for us to pop and also give us confetti poppers with that color. I made sure to tell him to remove all the stickers that showed the color of the confetti. They delivered the products on the day of with the color sticker on it and ruined the gender reveal party for us. Horrible service.!!!!!!!! And when I called him he said that oh " maybe they were rushing." Yahhhhhhh that's NO REASON TO RUIN A GENDER REVEAL. Especially when we did so much shopping from him! Wouldn't recommend for a reveal party!

Amazing service, professional, and punctual. We purchased some balloons from them for an event we were hosting. He showed up exactly on time, which was a big plus on our hectic day. He set everything up perfectly and all of our guests enjoyed the balloons. Thank you for making our event special and stress free.

I needed 100 balloons delivered nearby for an event and called them the night before (I texted their main number and they responded!). They were great! Came out to about $105 including $25 delivery charge. The balloons lasted even out in the sun. I will use Party World again and probably for an balloon arch next time. Thanks guys!

Way better than party city. My cousin is throwing a bday part for her son in another country. He is into Disney's planes. I went to party city and didn't find anything there for the bday theme. Decided to try this in hopes that I wouldn't find anything either. I was ready to order them in amazon. To my surprise, they have a lot of stuff here. I was able to get almost everything that I needed except 1 item. Thank you Party World!!

I got balloons for my son's birthday party from them, and i was beyond happy! They delivered them right on time. I was met with a smile and a great attitude when i went in to order them, and the delivery guy was also professional and so nice. I will use them again and again!

All my balloons popped because they were under direct sunlight. My fault I admit. But he was the pro after charging me $300 for balloons the least he can do is tell me that it wasn't advisable to set it up at that location. Which was a sunny area of my yard. I'm not a stubborn person nor would I want to throw away the money I paid to have the decor I intended. When I called and told him they are popping, he said I thought they would. I wanted to tell you.... they pop under sun..... What the heck? Why didn't you! That is just deliberate. I asked if he can come and redo or help us move them because they were anchored into the ground and not mobile he said no I'm by myself at the shop sorry Go elsewhere no sense of accountability nor assistance was offered to remedy. Response: I am Not dishonest. I stated that you told me after I called you. I have never posted a negative review or exaggerated anything without reason. Good luck anyway. I waited a month because I frankly forgot to review. And thought to wait until maybe you called me to apologize. I don't want to hurt a new business, but you are clearly careless. Lesson learned on my end.

I tried to place an order over the phone and was told VERY rudely and gruffly that they don't take phone orders and I had to come into the store. WHAT? I live out of town and was trying to place an order for a special occasion for my niece - and I tried to explain that and was told "too bad, come into the store."

I usually yelp places before I buy anything , I guess I was just so desperate to get a Belle ballon for my daughters birthday since they are hard to find and they've been discontinued. I paid over $10 for a ballon omg worst mistake I took my ballon to get inflated it had holes all over it . I can't believe they would sale things that aren't even good . Shame on you I will never purchase anything from here to top it off customer service was horrible .

I am sad to say that the experience I had visiting Party World the second time did not meet the expectations that were set after my first visit. My presence was not acknowledged whatsoever the first 10 minutes in the store. When I had a question, I approached the register and asked the man sitting (who was on his phone) for some help and all I got back was someone who was not pleased to have to provide customer service. I am not asking for extraordinary treatment- a smile, however, would not hurt. Long story short, he was quick to answer my questions... Too quick it seemed, to avoid any further questions and when asked for prices, he said they were on the back when in fact, they were not. Nonetheless, the store still deserves two stars because of the excellent variety of party items. Will I be returning? Probably not, only as a last resort.

I was in a bind and needed many balloons quickly. I went to the store and found the most cooperative gentleman there. I told him my issue and that I needed the balloons (over 100) in 2 days and they had to be on time. I must say they were more than accommodating and the delivery was at the exact time they said it would be and very polite. I would and will use these people again in a flash. I highly recommend them.

I discovered this store recently and loved it a lot Overall, professional and excellent service by Arsine makes the store a great place to shop. I would say I give 5 stars to her.

I ordered balloons for my nephew's birthday and It was a stellar process. I spoke to Chris on the phone and he suggested emailing what I wanted. I received his reply with a clear quote very promptly and his replies to my follow-up questions were just as prompt. Great variety of balloons and appropriate prices. At the pick-up the next day, the balloons were ready and beautiful and the saleswoman was kind enough to help me to the car with them. Nephew went wild when he saw his balloons, so all around a superb experience.

Great, prompt service. I called a few places for an early delivery of a balloon bouquet and the gentleman I spoke with was so flexible and super accommodating. Delivered a beautifully cheerful and striking balloon arrangement early in the morning to surprise my husband. Very reasonably priced and very professional. Thank you! Will definitely use again in the future!

At first was pleased with the pricing and availability of supplies--I had been looking for 40" Mylar letter balloons and at other places they were unavailable completely or charged extra to fill with helium. Here they were available and price for helium was included--very fair! However going to pick up our order was disappointing. I had given my order, my information, and paid for the order one week in advance to make pick up as smooth a process as possible. When I got there the morning of our party, I was asked to wait until their morning shipment arrived for one of the letters I had ordered--not okay!! This is exactly why I ordered one week in advance! The shipment still hadn't arrived in time for the party, so I left the store with a backwards "3" to use instead of an "E". No refund, no discount. Very disappointing.

Service was quick and they were able to provide me with my party items at last minute, thanks to Eddie

Yelp says they open at 9a which I thought was great because I have to leave for work at 945a. I got here at 915a and called the store to have someone pick up and say they open at 930a. You can hear that they were driving.... UPDATE. It is now 935a and no one to be found here at the shop. This was a waste of my time I could have went to Party City instead.

I contacted Party World to get letter balloons in my daughters name for her party and within mins they quoted me a price and honored that price when i came in to place the order. They delivered the balloons to the event and also provided some extra fish line and advised on how to display them! Thank you!!!

Went in during the evening and was helped by a female staff member. Very helpful and got us the balloons delivered on time as promised. Thanks again

I ordered a balloon arch for my daughter's 1st birthday, and it turned out absolutely beautiful. It was delivered and set up on time. Also, he said that he was going to be around and to contact him if we needed any adjustments. It was gorgeous!! Thank you so much!!!

Best Balloon Service! I called at 6pm on a Friday night hoping for a party miracle. I needed delivery in Los Angeles at 9am! Not only did they give me the best customer service, they said yes, and delivered on time! Oh yeah, it was Valentine's Day weekend, so he made time to do this for me! I paid via email using PayPal and everything was super easy and efficient!!! From the first moment to the delivery, everything was A++++++++!!! If you need balloons, they are the ones to use.

Did not feel welcome in this store. The attendant seem to be annoyed by us wanting to buy stuff and was not helpful in telling us what they did or did not have. The store is dark and overcrowded. If you want a positive shopping experience I wouldn't recommend shopping here.

Had a super easy experience ordering balloons for my daughter's 5th birthday. I was able to put my order in for the balloons via email, they sent a picture to confirm my order and I paid through PayPal! Day of pick up the balloons were ready on time and stayed floating all day! With so much to do for a birthday party, making something super easy like a balloon order is a HUGE help. Definitely using them again in the future!

Amazing experience ordering balloons for a company party! Eddie was friendly and accommodating and answered all of my questions so we could find the right balloons for our event. He was a great sport from beginning to end and even made an early Monday morning delivery. Best price and customer service in town! Definitely coming back for future parties!

Great place to find cute party supplies. Good prices on items and they have fun party items not seen at other stores .

I called them to find out if the specific item I am looking for is available and they said yes. This place is out of my way but I came here anyway since I was sure they had what I was looking for. When I got there, I was told they were sold out, I reminded them that I called earlier to make sure they had it but nope, they didn't care. Now the other party stores are closed and I have a long drive home.

This is a small location in a plaza . They don't have a lot of items and the price on things are double the price of party city . The man working is rude and not helpful at all . I came in and spend 26 dollars , where I could have got it for less .

This store is located in a shopping center with all gray signage. A little hard to see. The store is very clean and organized. The prices are low and affordable. They have the cute animal balloons for only $4.00 vs other places are $10. The gentleman that helped me was nice and polite. I recommend this store for all your party supply needs.

I also had an unpleasant experience with them and feel that they have poor customer service skills. What is unacceptable is that they lied to me by quoting me a good price over the phone but then raised it higher when I drove to the store in person. Never the less, I did buy some balloons and, disappointed again, when three of them popped on the way home because of the cheap quality items they sell. I don't recommend their business and am giving them 1 stars.

So convenient and reasonable. Small cozy party supply store that has pretty much everything

I just got a nice piñata for $10! This place is a great one stop shop for kids' parties. I wish I had known about it earlier. Support local businesses! Party City is depressing.

My go to for my balloon display needs for my College campus events! I love the easy order and payment system. Delivery is always early which is a bonus for me as the Admissions Coordinator!

Love this place! Great prices & great supplies! They have literally everything you need to plan a party. So sad i discovered it a couple of months ago but i can say I'm never going to another party supply store again lol

Great selection of Mylar balloons and really great service! I was in and out in a few minutes and it was super easy. The guy even helped me to my car with the balloons! A+

Thank god for this place! I've been searching for Star Wars decorations for days and no one had them in stock. This place had ALL the Star Wars stuff! The customer service was great too, will definitely be back for future party needs.

Thank you for your business and I am surely glad I found you guys. You made our Christmas party very special.

Chris at Party World is such a great sport! I gave a scavenger hunt for my 16 year old daughter and 30 of her friends. Party World was one of their 10 stops along the hunt. Chris helped me out by giving a balloon to each team if they said the right code phrase: "Its Party Time"! We can't thank you enough for helping us out Chris! If you need party supplies check out this little shop in Burbank. It has everything you will need for a great party!

One of the best customer service they are always helpful and kind and respectful they are so talented and creative

Super friendly and helpful. Highly recommend for anyone looking for a variety of party supplies.

This is a great little party supply store in Burbank. They have lots of things for all occasions, and the prices are good. The owner was also very patient and kind. I will be back here

I was looking for a specific party theme decor that even party city didn't have on hand, so I came across this store and was amazed by their variety and also low prices. Great place and excellent service!