Pasadena City College Bookstore

This is a library in Pasadena City University, the library is in a very quiet location and the interior is very clean. The attitude of the waiters is also very good. There are a lot of things in it. There are books for learning English, as well as many learning tools, stationery and teaching aids. There are also clothing and some daily necessities in the library. There are many choices here. Many students come here to buy things, which is very convenient and we like it very much.

It's okay. Highly recommend using their website to look up the books you need for your class. I like their new system that it is under the author's last name. Makes it easier. Have your student ID number ready and or CRN of the class that is a 5 digit number that you used to register for the class. Those definitely help find your books easily. I recommend it.

As a student from PCC , I was very glad to have such an amazing library on campus, they have covered everything you need for the whole semester, library credit etc . The only problem I have is that sometimes supplies are limited , if you don't get here early, you might not be able to get what you need. This is the only category they need to work on, but overall I'm really glad to have such an amazing library on campus!

While the line inside was crazy long, the first two weeks of the term, they had it moving very fast. The line outside for the online orders tho was very slow

I love pcc facility but not pcc bookstore, I was so exciting I thought I can get my apple pencil for free to study in class, then say my finacial aid credits does not apply, fine, I order some books and painting tool then bookstore canceled almost all my items, but I used my voucher already so basicly I got nothing. you could have make the items unavailable but you decide to canceled my order after the finacial aid voucher due date past.

needs a better system to pick up orders. been waiting almost an hour now on top of the 30 min line i waited in.

Not bad, but not particularly good either. They have a usually strict policy regarding the return of books after they're removed from the plastic case. However, my Spanish book's "correct" ISBN doesn't even match either of those of the OTHER two books that it completely covered at the time of purchase. If I don't get a refund by this morning I am afraid will have to give this place a one-star.

Easy to find whatever you need not only because of the new layout of the store but because of the super friendly super helpful staff. Students that work there know the stress of being pressed to get your supplies in time for class so they will work 110% to make sure you are on your way with what you need.

I love the PCC Bookstore! Even when the employees are so busy, they are always friendly and I love all the school gear. I mean, can you ever have too many PCC hoodies? A lot of people talk about wait times on their reviews, but this is not the employees' fault, I know they are doing the best they can! Keep it up guys, you're doing great!

I don't understand the point of ordering online and doing a pick up when the service takes so long. The service here is almost comparable to waiting in line at the DMV. Some of us only have the luxury of coming here during a lunch break from work and currently I'm 30 min into waiting and only halfway through the line. If there's the option to ship home just do it, I know I will.

To anyone thinking that they might be supporting the school by purchasing here, you are not. The store was taken over by a private entity and we all know what that means. It means higher prices, stricter return policies, more space allocated to high margin electronics, and idiotic organization. Today I went in to check the books that might be used in a class that I'm thinking of taking over the summer. Not know which section I might take, I just thought I'd browse the books that are in that section of the bookstore. i.e. Math 101 or Bio 206. Fat chance. Books are organized by author. What school bookstore organizes by author and not subject?!?! I was politely told that it is easier for the bookstore to organize by author. I replied that it is harder for the student. She agreed. Please PCC, take this store back or mandate reasonable policies and please make sure that the people in charge know what they are doing for the good of the students. I also notice that no one from the bookstore has taken the time to address any of the issues previously brought up in reviews. Shows lack of caring of their captive audience.

As far as student bookstores go, it's decent. The prices are what you expect at a student bookstore, that is. Textbooks, overpriced, though this has less to do with the bookstore and more to do with the monopoly on information from the textbook companies. The selection of binders, papers, folders, etc. is o.k. On one front they even have Office depot bested, they have a selection of left-handed spiral binders! Being left handed, this matters. However, there are no tear out, hole-punched, left-handed spiral notebooks. Meh. Now I'm getting too picky! Pen selection is decent (they have Pilot Frixion erasable pens, my favorite, though they only had them in the 0.7mm size- looks like I'll have to go back to Kinokuniya in Little Tokyo for my favorite selection of pens, ever... inspired by my girlfriend, never to be forgotten). Organization: Standard, but well stocked and clean. Checkout... this has never taken me longer than 5 minutes, max. I'm impressed actually. Even on the first day of the semester, this took 2 minutes! What? At Santa Monica College, the lines would be twice that and not because of size or number of students. As the bookstore is a non-profit organization on campus, it seems like a fine option compared to equally overpriced competition across the street. While online shopping would reduce the price, I always find it ridiculous to order a book that way due to the wait. If people could provide the book they will be using ahead of time, then I could purchase this online (except for my Japanese textbook, which was written for the particular department, hence the limitation to the two PCC-standard bookstores mentioned here).

I have to say, for a community college bookstore, this place is pretty nice. It is very easy to spend a crap load of money in there. And I am not just talking about the money spent on purchasing books. I'm talking about all the gizmos and gadgets available to support "student life." They have headphones, ipad covers, phone protectors and a whole bunch of gift items, in case you forget someone's birthday. Aside from that, they have all the standard stuff too. You know, pens, pencils, erasers, paper, scantrons, snacks, etc. Pretty convenient. And far as expenses... well, come on. It's a college bookstore. I know there are a lot of uneducated students out there that are always complaining about the prices of books and then blaming the store for jacking up their prices. You want someone to blame, contact the publishers. They are the ones responsible for those prices on those books. But guess what else??? **REALITY CHECK** Welcome to the real world!!! Education is no longer free and if you want it, you gotta pay for it. Or, explore your other options because its not like they are not offered to you. This store does it's job by offering everything that is necessary for student life. AND, all of the money spent at this store supports all of those campus activities, like all of those stupid Homecoming activites and pointless gladiator games that are in the quad.

Under the new private bookstore ownership, this place is SLOOOOOOOOOOOW. Due to perhaps what total incompetence, the lines are longer than Thunder Mountain's

Lol... I never thought I'd be reviewing the bookstore of PCC... But hey it's a pretty nice place to walk around when you're bored and just wanna get out of class for a few minutes. The bookstore is filled with lots and lots of interesting things from books (well duh), to reference cards, materials, clothes, backpacks... etc. Oh yah, the staff is definitely very friendly! They are there to help you and they're glad to help you.

They are always busy, always out of stock on the essential books, and always expensive!!! On a different note, the staff are always friendly and try to be helpful. It's clean and very well organized. The 2 stars are really just for the crazy high prices and the unavailability of a lot of books. I feel like I have to break the bank every time I go in there.

place was pretty crowded when i get there. it has some different aspects of a college bookstore but it's a lot more organized and cleaner. the issue is the books. those are overkill. a book i needed was $120, but i was able to get it for $44 on amazon, new and free shipping included! i understand that they need to do this because they need to make a profit but it's a lot easier to buy online. it's also a lot less stress on my wallet. the staff, some of the veterans are very good at what they go. they're friendly and helpful. overall, the books are just way too overpriced...

Dayumm these books are expensive i even went online for some coupons and they didnt accept it like how am i suppose to survive of a 1.50 i cant even get my mcdouble no more cause that shit expensive af. My moms told me to drop out i was like no mamma what is you doing!?! So fuck it i stole the book lowkey imma resell it on ebay make so C.R.E.A.M

Great store! The new building is beautiful. There's a huge selection of items other than textbooks. The staff is friendly and helpful. There's even an online bookstore. I get all of my materials here instead of Book Mart because the money stays on campus.

Worst service and bullshit policy. Cannot return your brand new books unless you drop the class. Obviously doesn't care about their students. The lady who works customer service on the phone is a rude bitch who doesn't even care about anything you have to say.

Do not buy from this book store. Unless you really are running late and need a paper item you can return. Don't buy technology or anything from here because they will sell you broken ones. Literally bought an inexpensive pair of earphones, and only did so here because I thought I'd support my school bookstore. As I purchased the ear phones I said aloud well if they don't work I'll bring them back, not realizing that if they sold me broken ear phones and I came back within 5 min of purchase they wouldn't even allow me to exchange them. The gentlemen at the register, no warning , when I came back I had a snippy older woman telling me I should have read one of the many many signs. Which I agree I should have, but it doesn't warrant a snip, or attitude. And they went to the back and "tested " the earphone and came back and said they were perfectly fine , and that it was probably my phone. Don't buy anything that isn't paper back, and if you try to come back expect the older woman with attitude to grumble under her breadth as you walk away.

What a joke. What a scam. Ordered books online and requested them to be used books. Never got an email confirming or rejecting request. I went in person *weeks* later to see if my order was ready. I was told that since there were no used books available, my order had just been canceled without informing me. I had to buy new, expensive ones. Then when I went to sell them back, I was informed that NONE of my books could be sold back, because some were the "loose leaf" type (even though they were in perfect condition), some were now considered "old" versions (after one semester? Really?) and some were just like "nope sorry, not this one" with no explanation. They don't care about you or having your business because they know students often have to use them as a last resort. Just plan ahead, start taking the class without buying the book to see if you really need it. Often times I'll have a "required" textbook to buy that we don't use once in class.

Items are always over-priced. Their return policy is also extremely strict. I bought notebooks today and both cannot be returned as "only textbooks can be returned". Even though I have only bought it just before my class and I have yet to use it and I wanted to refund it, they said it is not possible. At the start of the semester, the bookstore will get extremely, like literally extremely, crowded that you may have to wait more than 30 mins, since there are probably 2 or 3 counters that are opened, and they are very slow.

I bought a mat board in the morning, then I realized this is not the size that professor need. So I went to book store again after two hours. A lady who work on return station said it's not returnable. Wondering if the board can not be return, what's the point of received. Worse experiences ever.

Very disappointed. I witnessed first-hand another student who was treated like an idiot after following the instructions of another PCC Bookstore staff member, and that was just to start things off. The return policies on textbooks make this 'business' more akin to a mafia operation with an "offer you can't refuse" as opposed to store in the business of selling college textbooks. So you mean to tell me, I find out in my math class the professor doesn't even use the textbook I purchased, but I can't return the book unless I've "officially dropped the class"?!?!?! So now I have to choose between owning a worthless $200 textbook, and getting an education. It's a scam, pure and simple, exploiting poor and defenseless college students out of money they could otherwise spend more effectively on a proper college education. I had high hopes for PCC as a returning-to-college 'non-traditional' student. However, this experience has left me absent of any hopes my transfer credits will be taken seriously by other colleges and universities. I reiterate, very disappointed.

I ordered some books online for five hundred bucks at the bookstore. What a ripoff!!! I went to pick up the books at the store. The lady tells me to take my bag and put it in one of the lockers. All right. I ask for my order at the front desk. They tell me to go to the back office. There were three ladies there. They were talking. Not even noticing that I was there. It took them three minutes to finally notice me. I ask for my order and one of the ladies tells me it takes a few days. I was upset. It was pouring rain. I drove here for nothing. I go home. Check my computer. The bookstore sent me an email at 11:43 a.m. telling me to pick up my order. I was on the freeway on the way to the bookstore when they e-mailed me. So I go back to the store a few hours later. I go to the back to ring the doorbell to the stockshelf. The guy literally took five minutes and a lady walked by in the back and did not help me. The guy finally opens up the door and he was very rude. He told me to go to this person. He had a bad attitude. I could not believe he works there. I can't remember her name now, but I went to her. She had my books. She was nice and friendly. She was the nicest one in the store. I go home and I notice that I have a new message on my answering machine. It was the PCC bookstore. I recognized the lady's voice. She was the one that had my books. She apoligized for everything and how I had to drive there and back in the pouring rain. She apologized several times in the phone message. Ok here is why you should not shop here. #1-The textbooks here are a ripoff. You can get them cheaper on Amazon. #2- Terrible Customer Service. They need to be nicer to the customers and help them out as much as possible. Customer Service is very important. If you have outstanding Customer Service then the customer will probably go back there again and again. I know I probably won't shop here again. The only nice thing I have to say is that it is a nice building and clean store. #3-Don't give me the wrong information and make me drive here for nothing and make me go back again in the pouring RAIN. If you have read this review, please DON'T SHOP HERE.