Pavilions Hotel

Clean, pleasant, with excellent customer service. Attached restaurant is excellent. Definitely try their lamb. Bathroom with great water pressure, good fan. Parking was super easy. I needed to shred some paper documents, and the front office lady immediately took me to the shredder so I can do it myself.( Instead of taking the documents, putting them aside and assuring me that they will do it later.)

This hotel is absolutely brilliant, I loved my three night stay recovering from 34hrs of travel to NZ beforehand! Although on the more expensive side for me personally, the location was perfect with everything easily within walking distance. The nearby park & botanical gardens were definitely my favourite! The staff couldn’t have been friendlier or more helpful & the room had everything you could possibly need & more - the jacuzzi bath was a very nice touch! I can’t comment on the facilities as didn’t end up using these but the breakfast & food was great. My only bit of feedback would be, I hadn’t realised there was no lift to many of the rooms & getting a 30kg suitcase up their solo with an injury was definitely a bit of a challenge! The breakfast area is also quite small so got very busy at times! Would absolutely recommend & would definitely stay again!

All the staff couldn't have made me more welcome. From the excellent room cleaning to the perfect meals coupled with excellent customer service, I couldn't of asked for more. Thank you Pavilion for making my stay in Christchurch so pleasurable. rea;

We stayed for one night last Saturday, upon checking in we found ants all over the kitchen top and stove, we called reception and they sent the manager to have a look, his response was "do you live locally? Do you not have a problem with ants yourself" . Found this quite rude as we are paying to stay there and should ensure rooms are checked before guests check in... couldn't move rooms as they were fully booked... could of simply offered us a free drink at the bar. Also had to ring reception at 2am due to music playing all night next door to us

It’s all average. It used to be a great place to stay and if you are in a room that doesn’t have a corridor like the main building and you are being woken up everytime people walk past your room talking and laughing it’s not a bad place to stay. But better soundproofing required. The beds are terrible, every move (and I mean every move - moving an arm) by my husband or myself was felt by the other so much so that he moved to the single bed to sleep. I’ve decided not to come back here again. Would rather spend another $20 to get a nicer place

Older hotel. Stayed there after flight cancelled.room on smallest side. Had twin and queen in room. Twin bed had a bug on sheets and queen bed had hair on sheets .|Waited over an hour for dinner in their restaurant.understandably most of the tour went for dinner around the same time .|Room has coffee maker,safe in room with small table.

I'd have to say , its probably one of the best business stays I have had, room was excellent. Stayed for dinner, the service staff were on point, the food was really really good.|I will be back for sure. Front of house staff were also professional.

This is our regular get away hotel. We have stayed here probably 4 5 times now. We stayed here on Saturday night and unfortunately we were disappointed this time. There were ants in our room and all they could do is use fly spary on them... unfortunately they couldn't move us to another room as they said there wasn't any other rooms available, but it did sure look like the rooms were empty. He could of offered us a free drink or something or a discount on something but no.... On top of all that we had no sleep at all as the people next door to us was playing loud music or the t.v all night, it started at 9.30pm and didn't stop till after 3am in the morning as we got fed up and had to ring to let them know this is going on from then it stopped. Also the bed was very uncomfortable and the sheets had a horrible smell. At Jimmy's restaurant we ordered onion rings to come out with our mains, but they totally forgot about them and had to ask if they are still coming or not.

We spent a total of 3 nights here to and from our way from the Christchurch Airport onward to the South Island. It was the perfect transition point for our two week trip. The full cooked breakfasts (included with certain rates) were fabulous, the Executive Spa Studio was spacious and nicely equipped with desk, kitchenette, and both a spa tub and a roomy shower. The staff is helpful. Parking is usually right in front of your room. I used the pavilions.co.nz website and found the best rates there after seeing this hotel on a generic hotel website.

I stayed here a couple of nights with my parents after we all flew into Christchurch :) We rented a two bedroom suite which also had a nice living area, dining table, mini kitchen, fridge, and a big bathroom with a large bathtub. We were on the second floor so that kept things quiet since no one was above us. The beds were comfortable and the sheets were nice and clean and cozy. The wifi died on us at one point but my dad went to ask the front desk for help and the guy gave him the password to a special network which we were able to use for a little while until the regular network was back. The restaurant they have on site is excellent as well; we ate there for dinner one night and I was impressed!

Came here for Christmas and it was one of the only places open for dinner. We were so glad it was! The dining room is half sun room, half indoors. The staff was very friendly. Our waitress went thoroughly through the specials and gave tips on what was locally unique. When I asked what juices were in the refrigerator in the corner, she excitedly talked about the coconut blend. She actually ended up giving a small bottle to me on the house. Maybe it was because it was Christmas and we were on honeymoon. Maybe she was just very sweet. Maybe both! Dinner was wonderful. Experimental dishes like Lamb 3 Ways were novel- pour the "shot" over the lamb though. Don't take it as a shot :). Lamb ordered by my husband was very juicy and seasoned nicely. I don't even eat lamb but had to try it. I got the chicken. Seemingly standard but it was the most tender piece I had thus far in NZ. The presentation was colorful and the vegetables were marinated and flavorful. Portions for both were huge. The chefs clearly care about food quality, even with the skeleton crew the hotel had over Xmas. If we had room, we would have tried the profiteroles...

Came here with a group of 13 and I stayed three nights. Each room had a kitchenette and ours had a lovely Jacuzzi. The location is amazing; access to so many beautiful parks and landmarks in beautiful Christchurch. The staff was extraordinarily helpful, kind and cheerful. The breakfast was especially delicious. Good strong coffee, lovely pastries and elegant fruit offerings. The staff was extraordinarily helpful, kind and cheerful. I asked for special treatment numerous times and got it. I'm looking forward to coming back in a month.

After looking through Travelbug my wife and I found a great sounding place. We called Pavilions and asked about one of their Superior rooms. Was asked how much it said on the website and was upgraded to the Executive Spa room for that price. So far, so good. We collected our key and found our room. First thing we noticed was the 1cm gap between the room's doors, you could feel the draft unless curtains were closed. The "heat pump" as called on the information about the room was actually just a small, budget wall heater. The spa is far too small for more than one small person and seemingly out of the 80's. As with every other appliance in the room (microwave, fridge, stove top). The TV when you enter is advertising as soon as you turn the electricity on. Which we listened to (unfortunately, average considering price!) to be blasted with more advertising about a book the owner had written. 3/10 after spending $185.

We rented a 2 bedroom suite. Comfortable and clean, perfect for our family of 4. Good restaurants within walking distance.