Rachael K.
Yelp
Wanted to be a fan, but not a fan. They have good marketing and a referral system, and the concept is good, which is why people like it, but overall I don't think it delivered (for me). Idk maybe if you're a first-time tox user? Or are unsure of what you want/how much you need and want to save a little money? But personally, my results weren't worth it.
Most reviews are done right after the initial appointment - so I wanted to wait to give this review until after my 2 weeks, my touch-up, then see the retention. Because when you give a review for tox based on the day of, that doesn't tell other customers anything other than the experience that day, as tox takes a while to kick in. Okay, here we go.
My experience/results:
I have been getting tox enough to know the product, the number of units, the time it usually takes to kick in, the results I get, and how long it lasts. I expressed the product I wanted and told her the usual amount of units that I get. She agreed for my forehead and 11's, but told me that the amount I wanted was 'too much' for my crows (which are my #1 problem area, and I always need more), but, I am not an aesthetic NP so I told her that if she thought it was too much and that the dosing she would provide would be sufficient we could do that.
Normally my tox starts to kick it within a few days, "fully" kicks in within 10 days-2 weeks. At the end of 2 weeks, my forehead was ok, but I still had lines for my 11's and very visible crows feet. So I called and went back for a touchup.
Touchup: the provider agreed that we could do more in my 11's and my crows (though the amount in my crows was still underdosed from what I told them I needed previously from the same product) and now my 11's had more units total than I've ever had.
I waited another 2 weeks, I still had 11's and crows feet.
Again, I've done tox enough that I know how my face responds to these products, I usually have no visible 11's after a less amount of units. Is it better than it was, of course. But it's not the results I wanted/paid for. And my crows feet never went away, slightly lessened, maybe, but definitely not what you expected from crows feet tox.
My forehead was decent, but I definitely had a little "spock" brow going on (probably not noticeable to others, but I noticed it).
So. Why doesn't it work well?
Not a clue. I've definitely seen comments about them diluting their product, and I do not want to badmouth a business when I don't watch them reconstitute, so I can only speak on my personal experience. I asked when I called before my first touchup, and they told me they reconstitute it the same as per manufacturer guidelines.
But my question remains, if I've gotten the same product, multiple times, with the same (or less) number of units, why are my results not even comparable? Is it their product? Injector technique? I honestly don't know.
The place itself:
I mean, it's clean, everyone is nice. They take before pics and put the units and stuff on a little iPad. They give you ice before, and at the end they have you ice for a few minutes in a room and you get seltzer water. I think overall it's a "nice" experience (as opposed to a dermatologist's office if you're not into that or a doctor's office gives you anxiety). They are definitely hitting the millennial market the right way with the setup, referrals, money off, etc.
I just think that for what I paid, it wasn't worth it. Normally when I go I spend potentially slightly more than I would at Peachy, but my tox kicks in quickly, I usually don't have to go for touchups, I get the results that I want, and it lasts for 3-4 months. I spent a hair less with Peachy, but got minimal results, more time spent (as I had to go back for a touchup, and honestly should have pushed for an additional touchup since the first one didn't help), and now will have to go back sooner to another place for more tox.
If you're experienced getting tox and have someplace that you already like/does a good job - I would honestly stick with it, as you may just end up disappointed.
If you're a first-time tox user and just want to dabble in it, and maybe aren't sure what you want, then it might be a good starting place for you?