Peaks Hotel & Suites

We had the great pleasure of staying here, but only for one night. They were full so we had to move to another hotel. The room was great, quiet, super comfy, great amenities, loved the storage benches and awesome robes. We had an "alley view " but the alley was to a busy shopping area and it was very nice and fun to watch. This location is excellent. The washroom in the hall on our floor was so useful. I've never seen that before but what a great idea. I hope we make it back some day for a longer visit.

We loved our stay here! The front desk and cleaning staff were the best. The staff at the front desk had recommendations on hikes and even booked our shuttles to Lake Louise and Moraine Lake for us and told us exactly where and when we needed to be there. The rooms were very nice and clean. We had a small balcony but it seems you can get rooms with bigger balconies (wasn’t a negative during our stay). The pool is located at the sister hotel across the street which was only a minor inconvenience but the pool and two hot tubs over there were fantastic and very quiet most nights. Peaks is also very conveniently located close to the shops and restaurants. You really feel like you’re in the town staying here as opposed to the row of hotels way up Banff ave where you might just feel like you’re tucked up with a bunch of other hotels.

We booked The Peaks Hotel because it was TripAdvisor’s #1 pick—and it totally lived up to the hype!||The location is unbeatable—just steps from downtown Banff, so shops, restaurants, and trails are all an easy stroll away. The hotel itself is modern, clean, and the rooms are stylish and comfortable—perfect for recharging after a day of adventure.||Only hiccup? The shower controls are a little quirky. You have to scan a QR code to figure them out (a quick fix would be posting simple instructions in the bathroom). Not a dealbreaker, just a heads-up!||The staff is super friendly, the rates are reasonable, and there’s easy parking on site. All in all, a fantastic base camp for exploring Banff—we’d definitely stay again!

We had such a wonderful experience at this hotel during our stay in Banff! The room was incredibly comfortable and spotless!! the perfect place to relax after a day of exploring. Everything was clean, cozy, and thoughtfully prepared, which made us feel right at home. What truly made our stay exceptional was the staff. Every single person we interacted with was kind, welcoming, and went out of their way to help us. They were especially amazing at helping us plan out our days, offering great recommendations and organizing everything so smoothly. Their support really made a difference in how much we were able to enjoy and experience during our time here. Thank you for an unforgettable stay — we’ll definitely be back! 💕

Had a great stay at Peaks Hotel & Suites! The room was really cozy, and the bed and linens were super comfortable. I appreciated the mini fridge — a nice, convenient touch. The bathroom was well-stocked with high-quality bath products, which added to the overall comfort. The lobby and common areas were clean and welcoming, and while the fitness centre was basic, it had what I needed. A big bonus was access to the pool and hot tub just across the street — perfect after a day of exploring. The location is excellent — walking distance to all the great restaurants, cafes, and shops in Banff. I definitely recommend staying here and would happily book again!

This hotel was in a great location for a family of 3 (to include a toddler). Adjacent to the action of main street Banff, but far enough removed that it was relatively quiet. Rooms are nice, parking garage was easy. Didn't have a chance to use the fitness center or pool. Would stay here again if given the opportunity!

Fantastic stay! The hotel was great, the rooms were clean and the staff was super nice. Especially Maddy and Elijah made us feel like we’re in good hands. Their competence and courtesy was incredible and very welcoming. Thank you for the wonderful stay!

This hotel is perfect in every way. First of all, the location is unbeatable — it's right at the entrance of downtown Banff, so restaurants, shops, and bike rentals are all just a short walk away. The room is very clean and modern, equipped with everything you need for cooking, including a microwave, toaster, dishes, and cleaning supplies. The staff are extremely friendly and responsive, always accommodating any requests right away. I would highly recommend this hotel to anyone visiting Banff — it’s truly the best place to stay.

A truly 5 star experience. Location perfection achieved :Peaks hotel is literally steps away from the core of downtown shopping and dining. The ski shuttle also stops right outside. We loved the detail paid to a comfortable stay : Gear storage, laundry, ev chargers that work, a wash stall for cars, heated garage. Plus in your room a nespresso machine and fancy local tea. We never ventured across the street to check it out but there is a pool, sauna, and hot tub plus ski rental and tune shop at the sister property. The rooms are brand new and beautiful. We loved the spa like shower and even the huge bath sheets. Would definitely stay again and recommend to friends!

I stayed here in downtown Banff, and it was very comfortable. The room was a good size, and the bathroom was pretty nice. I had a hard time figuring out how to use the shower, but luckily my husband knew what to do. It would have also been nice if the shower had a shelf for the toiletries. For the elderly, pregnant, or people with physical disabilities, it would have been hard to reach to the floor for their toiletries. There is only an uneven soap dish in the shower. But the bed was pretty comfortable, and the location was amazing! You could walk anywhere in downtown!

Was really happy with Peaks Hotel &Suites, seemed someone was always at the desk to help all so polite and helpful, especially since our 1st time to Canada from USA, shout out to Neil for our appreciation, he was always there help us figure our way around, or others at desk all so kind. Room was clean, beds and bedding were comfy we upgraded to a jr suite, nice to have the small fridge in microwave. Everything seems to be walking distance we needed, we rarely used our rental car. Overall we got a good price and was really happy with our choice because there is so many to choose from. Love Canada and its people everywhere were all so kind. Apologies for our president not my choice. We will be back to visit canada

Absolutely thrilled with this hotel choice during our 3-nights in Banff last weekend. We stayed in the suite with a king bed and high ceiling on the 4th floor. It's gorgeous up there and looks like you have your own Air B&B for the weekend! Plenty of space and a small kitchenette with plates and bowls and silverware, a microwave and sink! Plenty of storage for our items and clothing and space for our bags. Having been torn down and rebuilt 2 years ago - This hotel is modern, updated, comfy and close to everything. Easily walkable to tons of things in the town and parking is on-site in the underground garage so that made me feel a bit better. It even has a complimentary "car wash" hose. They don't have a pool or gym but you can walk to their sister property across the street and they have a super nice pool, jacuzzi, and steam room area that is open until 11pm you can use with your Peaks room key. Coffee and tea is available 24/7 and they have two fireplaces inside and a fire pit outside for guests to sit at and enjoy a warm drink. Staff at check-in were exceedingly friendly and kind and easily answered all our questions. Overall, a great experience and I highly recommend.

We stayed at Peaks Hotel & Suites for two nights during the beginning of our Banff trip and loved the room and the hotel as a whole. I think this hotel is fairly new. The proximity to the Banff Marathon was fantastic as well as the proximity to downtown Banff. The location was great and I have to say Paddy at the front desk offered five star service throughout our stay. The hotel and room was so clean and we really, really appreciated the complimentary parking area under the hotel for guests. While there is not a pool or restaurant in the hotel, you can go to their sister hotel right across the street for these amenities. I'm very glad we stayed at Peaks Hotel & Suites and would highly recommend this hotel for anyone visiting Banff.

The hotel itself is well built - modern, roomy, and they have a great staff. There is underground parking. It's a really short walk to all the restaurants in DT Banff. My issue is that the price is way high for the amenities. There is no gym, pool, bar, restaurant onsite they are all "at the sister property across the street". There is coffee in the sitting room, that's it. Not even a basket of bananas to grab and go. I am sad to ding this place but for $800 a night, should include something? Maybe even parking, which was extra. The front desk staff was great - not their fault that this place is a total overpriced place. Make sure when you book you request a room that is not on the back alley - 7AM everymorning - garbage trucks for your morning wakeup.

This hotel is located in the perfect spot in Banff with access to downtown the river and hiking trails. The front desk staff are attentive and very welcoming. I had an issue with my booking and they were on top of it and so apologetic for the misunderstanding. The rooms are spacious and comfortable and having access to the sister hotel across the street with a pool, spa and steam room are so nice.

ABSOLUTELY WONDERFUL hotel. My wife and I just spent a week at the Peaks, and we could not have been happier. I don't even know where to start. Let's start with what makes this place go....the staff. They were so kind to us and always went the extra mile to make us feel welcome and special. A special thank you goes to Valena and Connor. They are so awesome and their warmth and kindness made our trip one to remember. The housecleaning staff was also sweet and were there whenever we needed anything. The room was great and we loved the large open window that you could see the local mountains from. The location is second to none. It is located right next door to Bluebird Restaurant, which has fantastic food. However, a one-minute walk out the back door leads you to the best places to eat in Banff and right in the middle of the town. While we had a rental car and parking (which was great) we didn't really need it. We were walking distance to everything, and the public transit is so efficient and cheap that you could get anywhere, and I mean ANYWHERE, from the Peaks. We also enjoyed the pool, spa and sauna across the street at their sister property. The robes in the room and the fine linens were also nice, and the bed was super comfortable. I am sure I am leaving something out, and if I am, I am sorry. I wish I could give a higher grad than 5-stars for the Peaks because they deserve it. The staff??? They treat you as if you are family and special. I will never stay anywhere else when I visit Banff. Sensational stay! Thank you.

We enjoyed our 2 nights at Peaks. Very helpful staff ! It's located in the midst of the town centre so it's really close to restaurants and shops.

We just stayed here at the Peaks hotel for the past week for a ski vacation. I can't say enough good things about our stay here. First of all, the location is perfect, right in the middle of town and close walking distance to everything. The hotel is newly renovated, very modern and well designed. The beds are very comfortable and everything is super clean. The front desk, staff and all of the other staff members were courteous, helpful and friendly. Parking was really easy, and the laundry facilities in the parking garage were a plus. We would definitely stay here again, and recommend the hotel and the city of Banff highly.