Pedras do Mar Resort & SPA

This review will be as fair and balanced as I can be, all based on the individual preference of course LOCATION - stunning and peaceful with nature doing most of the talking OUTDOOR POOL - the area itself is well maintained and clear of clutter, however the pool is too cold to enjoy. Simply investing in a heating system would be a game changer BAR - we had a wonderful experience after 10pm on the Saturday we arrived - the staff were friendly, wine recommendation was spot on and the cheese board & bread was more food than we could have imagined but all really tasty. The only downside is that due to the size of the hotel Vs the amenities if one person/couple decides to say play pool, there is no alternative activity to that RESTAURANT - this is sadly true to its ranking - unless it's a must, I would say skip it or stick to cold options only. The fish was bland but the pork loins were hard enough to kill someone if thrown with enough force INDOOR POOL - definitely needs some love. 8 people create a crowd which based on the fact you can't swim outdoors is where anyone goes for a swim. We didn't manage to use it staying there 4 nights, also not enough loungers to lay around it. Sauna was ok, small but we managed to use it in the mornings ROOM SERVICE - this you have to say, really good! The ladies were lovely and the place always left sparkling clean BREAKFAST - nothing wrong with the food selection, we had some lovely fresh yoghurt and bread but haven't really tried the cooked options. Coffee definitely could use an improvement FRONT OF HOUSE - maybe minor thing for some, but this is where the hotel could easily improve the experience. Not a single time we were greeted with a hello or a smile before we said it first-which is really weird as in most places it's an instinctive reaction as anyone walks by Overall this is a very decent place to stay if you are here to visit the island. It provided us with everything we needed when we were in the hotel. For those who want to use more of the hotel amenities and spend more time on the premise, I'd say consider all points above

Definitely not 5* more 4 but past its prime. The restaurant and spa were not great but I have left separate reviews for them. Location is beautiful and reception staff polite but that is sadly where the pros end. Hotel amenities are lacking for its price tag. Indoor pool room gets very steamy and unpleasant. Outdoor pool looks nice but is not maintained well, also quite small and shallow. Gym is tiny fits about 2 or 3 people. Restaurant area has one pool table which is constantly hogged by the same families. Outdoor kids park is not great, has a rusty old swing and slide. No atmosphere at all. Breakfast buffet was okay but kept the same all week. Rooms comfortable and cleaned well. No iron. Complimentary water and minibar (additional cost).

Obsessed with this hotel! For starters, every staff member that we encountered was amazing. They were all extremely kind, helpful and personable. The rooms were clean, equipped with everything we needed and spacious -Not to mention our views were absolutely breathtaking. We brought our two kids with us (3 & 12) and they loved it! From the playground to the outdoor and indoor pool, they had a blast! We'll definitely be staying here again once we return.

We stayed as a family of four for four nights at Pedras do Mar. The rooms were clean, but the hotel as a whole feels a bit past its prime. Breakfast was the main disappointment: served in a noisy basement room, with limited variety, and hot dishes such as eggs and bacon unfortunately cold. Using the beautiful restaurant area that is open for lunch and dinner would create a much more pleasant experience. In our suite, some details fell short: missing towels and bathroom amenities on several days, a sliding door that didn’t close properly, and a kitchenette that was partly out of order. Service was correct but not particularly attentive – for example, our request for a late check-out was declined rather brusquely, and during check-out there was no feedback or friendly farewell. We have stayed in several five-star hotels rated by local standards, and unfortunately this was the least convincing. For those who value attentive service and breakfast quality, we would recommend the Santa Barbara Eco Resort – a higher price per night, but in our view well worth

Great modern comfortable rooms. Very easy parking. Breakfast and breakfast area is really nice with sufficient outdoor area. Pool is very cold though and sun protection is terrible (falling a part) at the pool. If you can't handle the sun, it is impossible to sit at the pool area. The bar cocktails are great. Restaurant has a fantastic view but the reviews were so bad that we did not even try.

My husband and I stayed here for 4 nights during our first trip to the Azores. The service was excellent and rooms, amenities were all great. The hotel is very clean and sleek. Main thing we didn’t like was the quality of food at the breakfast buffet. It was bland and not very fresh. The bar food was good, but a bit pricey for what you get. Overall, a decent hotel that I would return to, but not 5-star quality.

We booked via booking a sea view room. When we arrived at the hotel, reception said there was a miscommunication between booking and the hotel and for the price we paid only mountain view room was available. 🤦‍♀️ So, we paid extra € to change to a sea view room. So, the first impression of the Hotel was dubious. The breakfast is good, staff is kind, attentive and efficient. The good restaurants are all around Ponta Delgada, which is far from the hotel. We tried Swedish massage - not so amazing - and, regular relaxing massage … it was ok. We loved the bar&restaurant area, the sauna & indoor pool area. Waking up seeing the ocean horizon is priceless and very calming. Adding up the whole experience, we are definitely having an excellent vacation in São Miguel. I would say that Pedras do Mar Resort & Spa is a 5 stars hotel with few things to improve. Thank you very much! 🤗

We stayed end of August, room was ready as soon as we arrived (earlier than check in time), super clean and lovely (get the sea view if you can!) We had half board. Breakfast was super stocked with any option you could think of and the ladies that worked there were super nice. We spent the entire day out exploring but coming back in the evening felt so lush! We jumped in the pool then had dinner. The dinner was EXCELLENT! The food was amazing and the service really good. You felt like dining 5 star every night. The most important thing for me was how hygenic everything was. (I stayed at a 5 star Hilton in Barbados last year and eneded up in the hospital for a week almost died of food poisoning!) - Pedras do Mar was sooo much better! Reasonably priced drinks and the staff at the bar and restaurant were the kindest and made us feel really welcome. Thank you Pedras do Mar team for giving us a truly 5 star experience! You're all awesome!