Pedras Salgadas Spa & Nature Park

We stayed as a couple with our 3-month-old baby. The room was in very poor condition, there was a bad smell in the room, as if it hadn’t been aired out in a long time, the floor was creaky, water from the shower leaked all over the bathroom, and although we asked for it to be fixed, the problem wasn't properly resolved. The place felt neglected, old and worn out, which was disappointing considering the high price. The front desk staff didn’t speak English well. However, the restaurant staff spoke English very well and the food was excellent, breakfast even included a vegan yogurt, which was a great surprise. We booked a room with a small kitchen, which was nice. There is a supermarket at the town nearby Anyway, in my opinion, it’s not worth the value for money.

I stayed here this weekend, drawn in by the hotel's breathtaking location—tucked inside a gorgeous park dotted with natural spring waters. The surroundings are absolutely stunning and full of potential. The rooms are individual houses scattered throughout the wooded landscape, giving a rare sense of privacy and immersion in nature. This place has everything it needs to be truly one of a kind.||Unfortunately, the charm ends there. The rooms are in desperate need of maintenance. The decor is extremely basic, lacking any warmth or soul, which feels like a missed opportunity given the setting.||The real letdown, however, was the service. With only one buggy available for check-in and check-out, we waited over 30 minutes just to have our luggage picked up. Some services are handled by an outsourced security company that has no training or aptitude for hospitality—an odd and disappointing choice.||The bar, despite its prime setting, is devoid of atmosphere. The menu is barebones and uninspired, and overall, we felt more like intruders than welcome guests.||With some real investment in hospitality training, room renovation, and a focus on guest experience, this place could be unforgettable. For now, it remains a stunning location weighed down by poor execution.|

This is described as a 20 hectare nature park so went went for a stroll around. Part of it is actually a hotel & spa. There are some modern accommodations and treatment blocks. But also derelict buildings and unkept gardens. Worth a walk around but nothing special.

the hotel profile on a famous booking site was hacked. Therefore, the hotel sent me a link to make the payment, which I later discovered was fake and fraudulent. Unfortunately, I made the payment (according to the terms and conditions, they should have charged me on the same day, so everything matched and could have been real). unfortunately, despite the hotel admitting it was hacked, they did not take responsibility (I paid for my stay 3 times, 2 times to the hackers and 1 time to the hotel). the hotel pretended nothing had happened and told me to take care of it myself with my bank (even though the fault lies with the staff, who certainly fell for the attempt of a criminal to get hold of their password). a hotel like that, where I paid 290 euros for a night during my stay, did not even deign to offer me a small gift for the serious financial damage caused to me (I paid almost 900 euros for a night in the end). they could offer me lunch, or dinner, or for example a massage in their spa. but nothing, nothing at all. unacceptable, I strongly advise against booking because at the first problem (caused by them!) they will not help and will wash their hands of it!

Fantastic stay in authentic spa park. You really sense nature and the portuguese mountains. People are very serviceminded.

Don’t get me wrong, the place is actually gorgeous and the park is wonderful…like a fairytale! But the service is awful, unacceptable for the price of this place! First day, the tap water was not drinkable, tasted like bleach; the WiFi was not working…then it came the second day - It was raining, my card keys were not working, my house was around 1km away from the reception; I called 11 times to the reception to get some help, nobody answered; then I decided to go to the spa reception (closer to my location), the girl on the front desk tried to call the hotel reception countless times, no reply! Then she called another staff member and said for them to reply the front desk phone…still no reply! Finally I gave up and went walking to the reception; I ask for the cards, the guy made new card keys, I explained my indignation, and he simply ignored me! If you can enjoy the nature/architecture experience despite the awful service, come! Otherwise don’t bother!

We spent one night here and loved how the accommodation was amidst an ancient forest. They don’t allow cars to drive around which makes it so much more pleasant and friendly to the environment. You can borrow bikes for free, which we did, and had a leisurely bike around. It really is a special place in the world, with a natural sparkling water spring. The thermal spa is nice too. We had treatments there and highly recommend Claudia and Carla. We could barely stay awake during our massage, it was so relaxing. The staff in the restaurant and reception are friendly and welcoming.

I loved this place. It rather unusual and I felt very well there. The bungalows are big. Staff is very friendly and helpful. The territory is huge. Dont forget a swimming cap if you want to use spa