Pelletteria Artigiana Viviani

Excellent quality leather products and exceptional customer service! I highly recommend this shop to you if you are looking for real quality and craftmanship. Before ordering the Sara bag online I had a question regarding the colour of the bag. I sent a WhatsApp message and immediately got a really quick response which was kind and helpful. The bag was posted quickly and it arrived neatly packaged. It is even more beautiful than on the website, I am very impressed by the attention to detail and the quality. Overall, the whole experience was wonderful and it feels great to have a product that was made with a lot of love and attention to detail by a family owned business :-) thanks a lot, I will definitely be ordering soon again!

My mum and I chanced upon this on our last evening in Florence at 7pm, their closing time. We asked if we could have a quick look and the gentleman who served us (I didn’t get his name but he had ear piercings) very kindly welcomed us and served us with no rush. We got two bags and paid in cash for a good discount, he even included some gift items. I will definitely be back or browsing online! Beautiful contemporary styles and you can see the influence from the founder’s early days in Gucci.

I was to replace my old card holder and one of the seller helped me to choose. It just happened that he was using the same one I was looking at. Love the workmanship. Wish to browse more but there was already too many people inside and I was in a hurry. Definitely recommended if you're going for authentic Italian leather.

This was our first genuine leather product. We were very happy with the service. Amazing products with very kind and helpful assistance. Very much recommended:)

Florence is famous for its leather, but choosing where to buy it can be quite overwhelming. After several days of research, I finally found a place and bought a bag there today. As soon as you walk in, you're greeted by the fresh scent of leather and a variety of high-quality products. While they don’t offer a huge range of designs, I felt they had a good selection of products in various sizes to suit different needs. One downside is that you can’t see every type of product they offer, and although custom orders in your preferred color are possible, you’d need a longer travel itinerary to accommodate this.

I searched all over Rome and Florence for the perfect purse, and I finally found it here! This beautiful leather bag is not only so cute, but also super versatile—it can be worn three different ways, which makes it perfect for travel or everyday use. The store is family-run, and the experience felt warm and personal. Leonardo, the owner, was absolutely wonderful—knowledgeable, kind, and clearly passionate about quality craftsmanship. You can tell this is a place that takes pride in what they do. If you're looking for something special and authentically Italian, skip the touristy spots and come here. I'm so happy I waited until I found the right one—worth every minute of the search! 💞

You can always trust a business that is family-run. I have been a follower of their store through social media for years and now I was finally able to visit their place. They were very welcoming and attentive to their clients. I bought two bags for my mom and they were well made, buttery leather quality hardware and no faults in stitching. Would highly recommend for those who are into artisanal leather goods, a breath of fresh air from the mainstream branded luxury bags.

Everything here is amazing and handcrafted! I found the perfect purse for me, and my husband and son were both fitted for belts on the spot. Wonderful service and fantastic quality!