Caroline M.
Google
The parking signs for the disabled parking are ambiguous and incorrect,so it's not very clear.
Friendly staff and great afternoon spent looking round Penndennis Castle and grounds.
Whilst looking around the fun room within the main part of the castle we were approached by Don,one of the English Heritage staff who could see that our disabled daughter was enjoying reading the information in each room. He approached me and asked if we wanted an explanation and tour of the castle, which we agreed.
He was fabulous taking time to explain what each room was for and pitching it at a level that our daughter could understand and relate to. He checked in after each room to ensure she had understood the information.He was interesting and very informative and especially kind and compassionate with our daughter as he took time and effort to ensure she took something from the experience.
I asked if he had any experience with Additional needs as he was so good with our daughter, he hadn't I'm particular but had experience of working with young people.
Don was definitely an asset to English Heritage and made our trip informative and memorable.
The grounds and views were amazing and we felt very much connected to that part of history from his storytelling.
The station the teashop were also good and cakes delicious..
All staff were friendly and great,I'd it hadn't of been for the confusion over the signage for disabled parking I would have given this a 5 star review.
Definitely worth a visit.