Guillermo Martin G.
Google
Extremely disappointing. Nothing like what they advertise.**
Our experience at *El PenichePraia - Bungalows, Campers & SPA* was deeply disappointing. We traveled as a family, excited to spend a week in Peniche, but unfortunately, the accommodation turned out to be a huge mistake that ruined a big part of our holiday.
From the beginning, we felt that the advertising was completely misleading. The photos on the website look nothing like reality. The bungalow we rented didn’t resemble the pictures at all. We found poorly maintained facilities, a dull and uncomfortable space, and, to make things worse, a strong smell coming from the bathroom that spread throughout the entire room.
On top of that, the place is far from quiet. The bungalow walls are so thin that you can hear absolutely everything going on outside. Getting a good night’s sleep was impossible.
We tried to speak with the staff to find a solution, but they didn’t offer us anything. We also requested a refund, since the experience did not match what we had paid for, but they refused. They showed no willingness to help or resolve the issue.
Also, many of the services they promote are *not included*. Everything costs extra: the gym, parking inside the campsite, and even bringing your dog. The total price we paid was *very high* for what they actually provide. For that money, we could have stayed in a decent hotel.
Another important point: at no time do they clarify the type of guests that usually stay at this site. It’s a mix of tent campers, motorhomes, and bungalows, which creates an atmosphere that didn’t match what we were expecting at all.
I’m writing this review to help other families or travelers avoid the disappointment we experienced. I absolutely would not recommend this place. We felt completely misled.