Peninsula International Hotel Suva

Absolutely avoid at all costs. The place is filthy. There was no hot water for my shower, blood on the bed pillow, previous tenants' hair in the shower, mold in the bathroom, dirty bath towels, the couch had broken springs so you fell into it. The food in the restaurant was overcooked. The bathroom toilet leaked all over the bathroom floor. You are not allowed to bring any alcohol on the premises, so you couldn't enjoy a glass of wine in your room after you finished work. No wifi. No bedside lamps. The staff were lovely on the 1st day, but after I complained the next morning, they were downright rude. Staff arriving for their shifts would yell at each other across the courtyard at 4.30am, waking me up. Was meant to stay 17 nights but checked out as soon as I found another hotel.

Checked in yesterday to what seemed like a decent suite. The only things which were missing were towels which were brought a bit after check-in. Woke up this morning by the AC sounding like a tractor. When I got up to turn it off, I found the floor flooded with water. They wanted to switch us to a room which was a downgrade from our suite, so we decided to wait for another suite to be cleaned. Once we moved to the new room, we discovered the sheets were stained and the curtains were halfway off the rings. When we asked housekeeping to take care of it, she got frustrated and wanted us to force us to move into the downgraded room. We told her it’s a quick fix, and she said she’d come after her morning tea. Still waiting on her to finish her tea. It’s really disappointing because we spent extra on the room of our choice but everything the room has to offer seems to be out of order. I would give them zero stars if I could because we have been met with a lot of problems ever since check in. And service has been lacking where they are unwilling to work with people who have paid for a particular space.

I recently stayed at Hotel Peninsula, and while the experience was generally pleasant, there were a few areas that could be improved. One of the key concerns was the parking space, which was quite limited. Although parking is available in front of the hotel, it is shared with both sides of a busy road. This not only made parking a bit challenging but also contributed to constant noise from passing vehicles, which might be disruptive for some guests. The check-in process was smooth, and the staff at the reception were friendly and welcoming. However, I noticed that the reception area does not have air conditioning, which made it feel warm and less comfortable, especially during hot weather. The rooms were clean and well-maintained, providing a comfortable stay. Housekeeping did a great job of keeping the space tidy, and the amenities were decent for the price. One major drawback was the elevator, which is quite old and slow. Guests staying on higher floors might find it inconvenient, especially if they have heavy luggage. Overall, Hotel Peninsula offers a decent stay with comfortable rooms and courteous staff, but improvements in parking management, noise reduction, and facility upgrades—such as modernizing the lift and adding air conditioning in the reception—would make the experience even better. If you're looking for a well-located hotel and can manage the minor inconveniences, this is still a reasonable choice.

Room did not had good lighting! Not everyone likes warm lighting Breakfast was like only milk and some leftover bread Paid over $200 for the room with breakfast The person at kitchen or dining area have me Weired faced maybe she only loves to serve white clients nicely Truly disappointed!

Stayed at the International hotel from 11-14th of Feb, 2025 on a work assignment. This was my second time this year, my first was in January where I was assigned a deluxe room. This trip, I was given a single room which was clean. Food served at the restaurant was good and waiting time was better than my experience at other establishments. Location was central as my walks around Suva's captured most of the capital's iconic spots. While checking out, I forgot to pack some valuables from the room I occupied and only found out when I got home. I contacted the reservations team (Ms Mereia) who managed to find it and retrieve it on Monday 17th Feb, 2025. I'm so thankful for the team and their great help, as some of those items were brand new and some I've collected from my extensive travels. I look forward to be accommodated again at the hotel.

I've stayed at this hotel many times.|The hotel has a homely feel, and I always feel welcome.|It's located just a short walk from the city centre in day time.|The restaurant is adequate for a quick meal, and the bar is a nice meeting place for friends.

Not happy here. Should have gone somewhere else where they welcome us nicely. Refuse service before closing time.

Ok well catered for despite being small and tasty food with great view of ocean. However, the staffs weren't upah to what they said, they changed their topic on calls vs f2f conversation and misinformed the price.