Sabrina U.
Google
Worst transit experience of my life. There are many unhoused people, many of them using substances (based on their behavior and because of the drugs covering the sink in the bathroom). People go around and look at you suspiciously, giving the impression they’re going to try to rob you. Many transit police everywhere but still felt unsafe. In the winter, it’s frigid and there’s no heaters. There’s also no place to plug or charge your phone. There’s no information on the ticket to show you what platform you’re supposed to be on, it will show on a small screen in a few places in the station and many of the kiosks in the station were broken or not working properly to check on our train times. Will never go back.