J. Lawrence N.
Yelp
Came here before going to a show at Madison Square Garden. Pass it every day. So thought it would be worth checking out.
What a disappointment and WASTE of money.
First there was the wait at the door (despite them being pretty empty) with the hostess too busy flirting with a young man who had just finished. Um, hello???!!!
Then there was the sitting at our table in a section with one other table and waiting 15 minutes for our server to find her way to our table. Maybe if they had a busy rush crowd for MSG, it would be understandable. But they didn't. Considering that there were three major events at MSG and they're so close, yet so not busy, it should have been a huge red flag to go elsewhere.
A different server came by twice to give us water and tell us our server would be there soon (um, why didn't he just take drink or appetizer orders???). Seriously, they were so NOT busy. Bu alas our server was MIA. I'm guessing that it's not a pulled house since the other servers looked at us and walked by us but didn't step in to help our server out in any way shape or form. Even if they not a pulled house that other servers weren't looking out for the restaurant overall, and help one another, says a lot about morale there.
Finally, she does come which resulted in us having to order appetizers and our mains and to alert her we had a show. We ended up having plenty of time since she had our apps and entrees delivered together. Well, actually one of our main came out before the entree.
This isn't a new place.
Maybe it does well during happy hour when people are too drunk to notice how overpriced and underwhelming this is.