maria de lourdes vazquez-merchant
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This place has several advantages and serious disadvantages according to the needs.
Advantages:
1. Excellent location at Gärtnerplatz just minutes walk to Marienplatz and Viktualienmarkt.
2. Surrounded by a vast array of cafes, restaurants, individual retailers and small convenience shops.
3. The hotel is nicely and tastefully restored and offers simple yet necessary amenities for uncomplicated expectations.
4. There is a parking lot and this is gold in such an area.
Disadvantages:
1. If you stay at any of the rooms located at the side of the Klenzestrasse you will not be able to sleet: too loud, even with closed windows!
2. The heat during summertime in Munich is unbearable. The rooms don’t have any cooling system or a simple ventilator. If you open the windows at night to cool the room a little bit, the noise will not let you sleep.
3. The windows do not have shades to darken the room and the street lights are very bright.
Hence, be prepared to bring along earplugs and eye shades. Elsewise, there is no chance to catch some sleep.
4. The service lady personifies all what it means to be unfriendly. She was completely out of tone about changes and reasonable wishes (i.e. split a bill or serve breakfast earlier). It seems that she was covering for someone else, nevertheless it is the attention to detail and cordial manners that make a place special. She was very rude.
4. The door of parking lot is mostly blocked by other cars and if you arrive late at night there is no way to find out where to park your car.
5. Don’t expect cordial service. Unfortunately this a place that confuses nice ambiance with friendliness. It is not cheap, but the behaviour was.