Penta Hotel Brussels City Centre

The staff at Pentahotel Brussels City Centre were outstanding, from the doormen at night to the front desk team and cleaning crew. Everyone was incredibly friendly and welcoming, and they went out of their way to ensure we felt at home and had everything we needed. The venue itself was a mix of experiences. The downstairs reception and Pentalounge area offer a lovely space to unwind, relax, and spend time with loved ones or friends. It has a great aesthetic and atmosphere. However, this contrasts with the hotel rooms, which felt a little dated and less cosy compared to the inviting ambiance of the main hotel areas. Nevertheless, the service was excellent overall, and we would consider staying again when we revisit the city in the future.

Great rooms , varied and good quality breakfast and a buzzing atmosphere. The hotel is a fair walk to Grand Place area but perfectly walkable. There are plenty of shops and restaurants nearby. The hotel is lovely with a lot of young people staying and has an eco ethos which includes a no daily cleaning unless you want it. We were perfectly happy with that. The beds were very comfortable and the shower was excellent. My room was a little noisy but to be expected in a capital city and my room was a good size. We were very glad we chose the Pentahotel and would choose again.

Boutique hôtel. Simple but great decoration, confortable rooms, OK prices. I used to love the bzr at ground level. Not reserved yo hotel clients but accessible to the public. Great 'club' atmosphère. Unfortunately they changed their offer in 2025 and drastically limited the cocktails list to à very basic collection. And lost a lot of clients in the bar.

The hotel is in an excellent location, just a short walk from the city centre. The staff were friendly and helpful, and the room was clean with a very comfortable bed. However, the parking was extremely expensive, and the basement layout made it hard to find both the car park and the hotel lift. Overall, a pleasant stay with a few areas that could be improved

I stayed at the Penta Hotel in Brussels City Centre and had a generally positive experience. The location is superb; easy to get around, close to plenty of shops and restaurants, and still surprisingly quiet at night. The staff were friendly and welcoming, and the breakfast was decent with enough variety to start the day comfortably.|The room itself was quiet, but the cleanliness could have been better. A few details were missed, and it didn’t quite feel as fresh as it should for a hotel in this category. The biggest downside was the lack of good air-conditioning options; the room felt stuffy and cold at times. The TV and available channels didn’t really work, so there weren’t any proper in-room options for entertainment.|Overall, it’s a solid stay -comfortable enough, great location, and good service- but with a few areas that could be improved. I’d rate it around 3.5 to 4 out of 5.

nice big bed in a big room. a bit more expensive than I'd normally book but we were dealing with a cancelled eurostar and will be compensated. main issue was that the smoke/fire detector beeped and went off a couple of times in the middle of the night (around 5); like proper blaring. quite disconcerting. I mean it stopped after a couple of second but still we were wide awake. The person at the reception downstairs didn't seem to be particularly bothered about the whole thing; didn't even ask for our room number when we went to check what was going in. Maybe it happens all the time?

Lovely hotel in a good location very close to shopping, cafes and restaurants. The staff are very friendly and helpful and there are pool tables and a lively bar on ground level. Didn’t have breakfast there, instead I highly recommend Stella across the road for that. I did have the Angus burger in the hotel which did make me feel nauseous, so maybe avoid that! The other slight criticism is the gym - it’s tiny, the AC was not working, dumbbells are missing and one of the few machines available was broken.

Common areas are great,staff is very friendly and welcoming. Rooms could use a renovation,specially carpets and the bathroom , bed and bedding was really good. Breakfast had a really great quality. Great quality per price.

I love this hotel! The lounge/restaurant is very cosy, lively, ambient and attractive, the staff at the reception friendly. I never had to wait, I was immediately served. There is a small fitness that seems to be open day and night, also a big plus for people that like to work out late at night. The rooms are spacious, with a kingsize comfortable bed and a large TV. The bathroom is well made with space to put your stuff. Bathroom amenities like shampoo/body lotion are well presented in a travel proof toiletry bag. There is a coffee -and tea maker in the room, absolutely a must for me. I haven't tried the food but the prices are okay, you can have room service till 22:30 and you have the choice out of salads, burgers, pizza and pasta from 8€ to 15€. Empty fridge in the room and a candy/snack/drinks vending machine in the hallway, perfect. The neighbourhood is excellent, many nice restaurants and shops, you won't get bored! If I had to find one thing to improve, a magnifying mirror in the bathroom would be great. In the elevator there is stated that there is a mini gym at the first floor but I haven't found it, bummer :-/ Anyway, good place, good prices!

Great place to relax and chill with nice background music The bar choice is very interesting and varied so you will always find some cool liquid fun, the only turndown are the high prices for drinks Food is delicious and more North American food but then more likely quality steaks and burgers

Restaurant at the Penta Hotel Really nice hotel done out recently nice bar for watching the Euro 16 games But had to do a review of the food in their restaurant I had an excellent steak, Lawyers cut fillet steak was fantastic. The guy next to me ordered a burger ....it was huge. Worth a visit.

Very frustrated. WiFi doesn't work, only 2 flat pillows for 2 beds, gave only 2 extra but need 4 to equal 1 pillow. Itchy warm sheets. Dark crappy carpets and curtains. No bathroom counter! No air in hot bathroom! Horrible service, same receptionist did housekeeping tasks! Lobby and halls dark & stinks! I can't wait to leave in AM!