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Hotel itself is conveniently located - near subway, got 3 big shopping malls nearby, but doesn’t get the restrictions or traffic associated with being near the most popular tourist sites. Check-in was smooth, but the perfume/ fragrance smell in the lobby area and by elevators is overwhelming. Elevators work well. Carpet on corridors and main area of the room isn’t very suitcase friendly. Rooms are spacious but wish there were more charging outlets. The air con had only two modes available when we booked (late April), we were given a fan when we said the room is too hot. One evening there was no water when we got back from sightseeing, then had to wait a long time before it turned warm. There was a power outage in the middle of one night as well. Room service was very good (wonton soup is amazing). Didn’t sign up for breakfast as it seemed to pricy to local options available nearby. Overall I liked the hotel, but it wasn’t a perfect stay.