Pentahotel Paris CDG Airport

Everything is perfect. I have had my fair share of French hotels where everything sucked (even the five star luxurious hotels) but this a very very good hotel! I wouldn’t say if it wasn’t the case. Rooms perfect, beds perfect, quiet (even tho it’s next to the airport). Good food, very good kitchen, service 10/10 very fast. Extremely humble hardworking hotel employees. Best part, hotel has a unlimited free filtered water machine in the lobby. Can recommend.

Firstly, I want to say that the staff, especially in the restaurant, showed a lack of respect towards customers. They didn’t listen to what we were saying and only insisted on what they believed to be correct. Regarding room service, they claimed that rooms would be cleaned every two days, but according to my own experience—and what I heard from other guests, including a friend who stayed with me—our rooms were not cleaned for 4–5 days. Even when they finally made the bed, they didn’t refill basic items like shampoo and conditioner. In general, the staff seemed very lazy. When I asked for help, they said they would assist but either forgot completely or came much later than needed. This behavior felt very disrespectful and made the stay quite uncomfortable. Overall, I cannot recommend this hotel to others. I honestly don’t understand how it has a rating of 4.1

We chose this hotel because of its proximity to the airport for an early flight and read great reviews. We were very happy with our stay and would definitely stay here again next time we are flying out of CDG Airport. We also loved how close it was to walk into the small village and grab a great final dinner at a local restaurant although other guests had also mentioned that the restaurant right in the hotel was also really enjoyable.

The barmen are quite friendly and make drinks as best they can. Good music, not annoying contemporary pap that is written by some schmuck in Sweden. Guests less rotten than in the surrounding hotels. Can recommend.

We used this hotel for a night since we have to be at CDG back to back. I booked through Booking.com and it said they have airport shuttle, but they don’t. Instead, they can organize Uber ride by requesting by email or call. They can meet you at uber pick up area. We paid the price to the hotel and I believe they charged us €9 one way. There are not many things around the hotel besides other hotels, but the hotel has sauna, bar with a pool table and a restaurant. The bar is open until 1am. The kitchen was closed when we went the at 10pm. There was a small food shack outside and they sell hamburgers and sandwich and open late (we bought our food around 1am). The room was clean and spacious. The internet was fast enough for upload, but download speed was slower. Breakfast is available for $22 per person if you like. We didn’t have one there and had something else at the airport instead. Overall it was a good stay. I’d wish if they were more clear about the airport shuttle on booking sites. It was misguiding.

A 4 star hotel, very hip, with generous sized room. Very nice bed and bedding. The best shower. Very nice breakfast buffet. Convenient to CDG Airport. Decent 4estaurant. Helpful staff.

The TV was not working and there were some big dirty stains on the floor. It is too bad because it is well located and my past experiences in the Penta Hotels were quite satisfying. This time was disappointing unfortunately. This being said great breakfast with some Excellent fresh juices.

I always stay at this hotel because of work, It was 8 in the morning. I have called the reception to ask for water because I’ve had fever and i hurt my back on the flight, so I couldn’t come down to the reception, or for breakfast. ||The lady on the phone was very rude and said if I need water I can just come down and get it myself at extra charge. To keep in mind I always pay a lot for room service here and I don’t understand why such basic human need is met with such aggression especially when my back is hurting from bringing water to people each day on my flights ||Not to mention the food I ordered as room service was not cheap and was not good at all. ||When I asked to fix the ac because it was too cold during winter the staff at the reception was very rude as well, and not trying to understand at all, the technicians have to come and fix it three times.