Pentahotel Shanghai

Great hotel! Pros- Very cosy lobby and nice rooms. A cool lobby with pool table and games. The beds were very comfortable and the room was clean, cosy and nicely decorated. Some other reviews are complaining about the lack of cleanliness but we noticed none of that. The room was cleaned every day, with free toothbrushes being replaced daily. The metro station is also conveniently right around the corner and for only a few yuan you can get right to the city in about 10-15 minutes. Cons- The only complaints would be the fact that the Wifi was very slow. You get free wifi or you can choose to pay 60 yuan per day for faster internet. We chose the free option which was told to be enough for checking mails and websites. It wasn't. We did not try the breakfast as it was a 100 yuan per day for two. Expensive, we could find good breakfast much cheaper nearby.

Pentahotel Shanghai and the New World Hotel next door are sister hotels. They have an adjoining doors. Pentahotel is through the rotating doors and to the left. Hotel lobby was very modern and trendy. They have lounge seating, a bar, cafe/restaurant, pool table, and some games. The rest of the hotel looks like it might have been older and recently remodeled. Some of the decor has a 70's-80's vibe. My room on the 5th floor had a nice view of the city. The room had some stains on the floor and showed some wear, but overall it was a nice room. Bathroom was on the small side. Each room comes with a toothbrush/toothpaste, 2 bottles of water, kettle, hot tea (no coffee), safe, iron, hair dryer, and tv (3 English news channels and the rest in Chinese). Service was ok, but English was not so good. Next door at the New World hotel you can use their business center, concierge, and spa (no pool). The best part of this hotel was the location. Next to the metro/transit station, lots of restaurants on the street, Cloud Nine shopping mall (very modern with 9 floors) is nearby, and two coffee shops on the corner (Starbucks). The metro station is like 2 which takes you directly downtown and to Pudong Airport. If you can get the advanced deal at Pentahotel this is the place to be.

A beautiful and very comfortable hotel with nice view over the city skyline, BUT I had an unfortunate incident where I was charged for Internet WiFi that I didn't use (as the credentials at the time were your surname and room number, something not difficult to find out at all as you write them over in various places, e.g. when going for breakfast or borrowing an umbrella). Other than that I had a great time there.

Pretty good location. Easy to access from Pudong or Hongqiao airports. You can go anywhere else by metro or bus. Also, lots of restaurants, bank, shops around. The double bedroom is clean. Staffs are nice and welcoming.

Penta Hotel of Shanghai exceeded my expectations of what a top quality hotel is all about! Comfortable & very clean. Most professional staff and food was very delicious. Very reasonably priced. This place is a must if you decide to stay at hotel in Shanghai. Mr. David Omland the Pentalounge Manager at Penta Hotel was very helpful & most professional during our stay. If you love art & music culture you will not be disappointed.

It looks like a fun hotel. The bar counter doubles as the reception so you may miss it on your first visit. The room was a bit tired but clean. My bed unfortunately looked like a real huge guy sat on it and gave it a debt right in the middle. Breakfast is great with a mix of Western and Chinese breakfast. Pork bacon, sausages, eggs by order, selection of bread and spreads, fruits, bircher oats with fruits, grains and raisins. Chinese breakfast varies but usual dumpling, rice porridge (congee) fried noodles, stir fry meats and vegetables. Dun like it, there are small local shops where you can enjoy local delicacies.

Receptionist unable to call me a taxi. Upon returning late from a meeting, no chance to get bottled drink water in house. Sleeping in late because of the late meeting with the do not disturb sign on, house keeping keeps ringing and eventually opens the door. When eventually buying a little bottle of water the next day at the hotel bar, paying 48yuan for it, probably cures cancer. Failing on very simple and basic stuff here!

I don't know about the hotel but the Brunch is THE BEST! Cheese, bread, croissant, and many more! Don't miss it. Saturday and Sunday until 3/4 pm