Vegan_Beermonster
Google
Welcome was a bit unfriendly. I had to wait a minute after ringing the bell. A stressed looking lady arrived without a smile and asked if I had a reservation.||I was happy with my room, but about 20 minutes after I arrived the lady knocked on my door saying I had been given the wrong room, and that the couple who had reserved my room were waiting downstairs. I was nice and agreed to change rooms. My new room was a closet with a bed. I work in hospitality and understand that mistakes happen. However, where I work we always offer something to please our guests after we mess up. Nothing was offered, barely even an apology.||I had written them in advance to let them know I was vegan. I received a reply reading this would not be a problem. When I arrived for breakfast there were no vegan options. The lady (same as the day before) saw me and asked if I would like scrambled eggs.||I write lots of reviews. This might be my first 1-star review. They truly deserved it.