Dementia M.
Google
Well. I recently visited this Georgian restaurant. The food was delicious, but unfortunately the service left a very negative impression.
We had reserved a table for 8:00 pm but arrived around 8:30pm after walking from the city center. The restaurant was completely empty, yet the waitress reproached us for being late. She only spoke German and did not make any effort to communicate in English, which made it very difficult for us to understand the menu or ask for recommendations, especially for vegetarian options. When we tried to order one dish, she responded, “I don’t know if we still have it” and only after we insisted did she check, eventually telling us it was unavailable.
The menu was only in German and Georgian, which made it challenging to navigate. When we later asked for a dry red wine, instead of assisting us, the same waitress sent over another staff member who spoke Russian to explain that the wine was not available. It felt as if she simply did not want to deal with us.
At the end, when we had already paid and were still finishing our food, she came up and said only one word — “plates” — which felt rather rude and unwelcoming.
To be clear: I truly enjoyed the food, but the service made me feel unwelcome. Unfortunately, despite the cuisine being very good, I would not return because of the way we were treated.