Peppa's Jerk Chicken (Queens)

I visited this restaurant in person last year after hearing great recommendations. The service was quick, but the customer service was disappointing—unprofessional and borderline disrespectful. The food at that time was mediocre, but I decided to give it another chance through delivery. The delivery experience was impressive: fast arrival, excellent packaging, generous portions, food was hot, and the flavor was initially on point. However, several items still fell short. The rice and peas were bland and undercooked, the cabbage tasted raw instead of steamed, and the chicken was dry with no gravy, which is unexpected for stew chicken. I truly hope the cooking techniques improve because the meal lacked cohesion and overall quality. Please be mindful of these details moving forward, as they make a big difference in the dining experience.

Beware!!!! Good luck with this place. I recently went in to purchase a meal that I always get. From the moment I went in, I knew that I should never have stopped there. I asked the young lady at the counter for a Large Fried Chicken meal with Mac and Plantains please. I also asked her to add a little sweet chili sauce on the chicken. She proceeded to tell me that mac, sweet chili sauce and plantains would be an EXTRA cost. No problem, however I always purchase this same meal and have never had to pay extra for plantains and sweet chili sauce. She then proceeded to tell me “IT DEPENDS ON WHO SERVES YOU” as to why things may be “extra”. No worries, I kindly exited the store and kept my $28 in my pocket.

Food doesn't match menu. You order brown stew and the sender fry fish no gravy. You ask for gravy they send dry chicken. Almost choked on the dry fry fish. When you ask them for the missing gravy they said take it up with Uber they have nothing to do with it. Order at your own RISK.

The service is poor. Once entering, instead of being greeted they just stare at you until finally asking you what you’d like- mind you the store was pretty much empty. The female cashiers and servers are guaranteed to provide 1 thing & that’s attitude. If you order soup you must watch them or else you’ll arrive home & be pissed. Poured out the liquid & had one piece of chicken, 2 piece of corn and nothing but broth for a large soup. 7 shrimp for $13 & one was missing lol. Overall the service & food portions are basic for the elevated price. Definitely one of the lower end peppas as far as service, cuisine and quality. Another reminder of why it’s better to go home & cook.

The service here is excellent. The server served us with a smile and was very friendly he informed us of the menu and detailed the presentation of the dishes. They have a huge variety of food. I got the jerk chicken plate it came with grilled jerk chicken with a spicy bbq sauce, cabbage , rice and peas and plantain I also got a jerk chicken and macaroni and cheese plate. The plates were about $20 a piece. The portions were decent. The food is good. The jerk chicken was nice and tender just wished it had a little more flavor to it. The sauce absolutely carried the chicken without it would have been bland. This place is still definitely worth a try though

I love Jamaican food and read great reviews about the Peppa's in Brooklyn. I was in the neighborhood and decided to try the food in queens. 1. Food was delicious and cooked perfectly. I ordered the salmon sandwich and it was perfectly seasoned and grilled, the sauce was amazing, I added pineapple and spicy jerk sauces. But, half of the bread was soggy and fell apart. 2. The service is okay, no one said hello or smiled, just straight faces looking upset. I continued to be polite, ordered and left. Great food but the service could be better.

The costumer service at this place is good. The portion keeps you wanting and the price is too high for basic food. These places are forcing me to cook more and eat out less. This is curried chicken with white rice and a sorrel. I needed a spoon to remove that pool of oil in the food. The taste was none existant. I could buy a mega curried goat meal at Jamaican flavors that could feed 2.5 people for that price. Once is enough-I wanted to give them a chance, but I won’t go back.

We got the Jerk Chicken dinner with cabbage, plantains, and rice and beans and a Festival on the side. It was flavorful and delicious. We had it delivered to our airport hotel and It was the perfect meal to enjoy on the road. It felt wholesome and was an awesome choice other than fast food, yet it was fast.