Peppermill

I went with a few friends today to enjoy a spa day. I signed up to receive a 80 minute massage. It felt like she really got the knots out! Just what I needed. After my massage, we went to use the indoor pool and have lunch. I ordered a beet salad with grilled chicken. Wow! The chicken was cooked to perfection. So juicy and flavorful. The red and yellow beets with blue cheese and pistachios melted in my mouth. Impressive portions for our lunch plates. The spa has a sauna, steam room that felt wonderful. I was a little disappointed in the Salt Himalayan Room. It was very bright and the seats were upright. Locals receive 20 percent off services Monday through Thursday. Overall, loved my spa day and being pampered!

The loudest heater in the entire universe, can't get a lick of sleep. The blankets are about as thick as paper. Microwave is available in policy per request, but would it have been that difficult to leave one in the rooms already? It's as if rooms weren't built for sleeping in. The few restaurants in the tower had over an hour long waits, so trying to actually eat inside the hotel is impossible. I've never been unable to sleep in a hotel before. This place has broken me.

Our dining experience at the Reno Peppermill spa, and casino was amazing. Their steakhouse Bimini's is one of my favorites, I always enjoy the crab legs, paired with the wine flight of the week. Our server Patrick T, was an excellent server, and provided us great recommendations for entries. For breakfast we like Biscotti's for their menu selection and quality service. Our server, Holly continues to provide us with the best customer and positive attitude! I think one of the main reasons the Peppermill is rated a five star experience is because of their staff! Good job management hiring such quality people!

Okay I want to start off saying this is the BEST SPA (Tuscany) ever! So quiet and relaxing. The Peppermill spa resort also has many special areas and treatments to choose from. There's something for everyone. The facility is clean, private (if you choose) and everything a person could want from a Spa. The drink service is the pool area was wonderful and the salon was clean and professional and the salon techs were very nice and accommodating. You won't find anything like it!

Not a bad place to stay the night. The restaurants are good. I like the Oceano in particular. The view from my room was beautiful! And the entire place is very elegant. This place is clean, pure white bedsheets, no mold anywhere in the bathroom, toilets have no rings. The hot water is very hot, so just be aware. I like how fast the water gets hot. The bathroom is elegant as with the entire hotel. Marble everywhere, crown molding. Jetted bathtub. Orange scented toiletries. The beds were comfy and no sore back in the morning! Definitely a posh place to stay.

Made it back out to Reno and had to stay at the Peppermill again. This is just a great place for anything you want to do. The gaming is always great and if you like a coming to Reno to avoid the Vegas crowds this is the hotel to stay and play , can always get on a table and the mins are reasonable anytime. As for the room , got the corner king with the sauna shower and it is small room but very nice. Clean and well lit with frig. and a most comfortable bed. Highly recommend this hotel and will now make it first choice.

Unfortunately, our second stay was not as pleasant as the first one was because we had personal belongings stolen from their parking lot. Not sure if they have security patrolling their outside property but I want to say, they probably don't. We parked over night in a WELL-LIT area of their parking lot, right under a surveillance camera at that, but still had our mountain bike stolen from our truck's bed. The parking spot was adjacent to their car charging spots, so please beware when leaving your car to charge overnight! Because you may find that absolutely nothing will be done, other than being referred to local PD for filing a police report. Right before check-out time we discovered that our bike had been taken, along with accessories from our other bikes that where on our truck bed as well. After the discovery, we went inside to report the theft but nobody seemed to show much concern. I was told that someone from security will be "right over" but they were "busy" right now and needed to finish up with another guest first. They had me wait, and wait, and continue to wait for 45 minutes until I finally asked somebody else at the same desk if their member of security was coming over still. This representative apparently had no idea what I was talking about, even though I had been waiting a few steps away the entire time. He again called someone and this time I waited about 5 more minutes before a member of security showed up. He showed up and was no help. He was trying to figure out who I would have to speak with to handle this issue. Again, I had to wait around for about 15 minutes for somebody else from security to show up. And finally it seemed someone knew the procedure, we walked to the scene of the crime, he took a statement and told us that nothing could be done for us now UNTIL we contacted Reno PD and file a police report. After filing the report, forwarding the information to their security team, they then responded with "it's up to Reno PD to follow an investigation" What?! Obviously there was no taking responsibility for damages made on their property! Their security didn't have to say we had to wait "until" the report was filed- insinuating their would be a follow-up or compensation for our personal property that was stolen. After going back and forth with calls and messages, nothing has been done on Peppermill's part and they didn't take responsibility or show any concern for the several hundred dollar loss we had on their property grounds.

I was here for a conference and wasn't entirely sure what to expect. My room was fantastic on the 10th floor of the Peppermill Tower, with a great view if the pool. It was spacious, clean, quiet and super comfortable. Unfortunately, others' rooms smelled of smoke, even on non-smoking floors. Rooms over the casino, which allows smoking, had the strongest smell. The restaurants were not inexpensive, but they had good quality food with large portions. Didn't spend any time in the casino since it was so smoky. Plenty of parking. Location was fine, excellent location from the airport. Staff I encountered were very friendly. The conference rooms were good, as was the food. All in all, a good experience.

I was attending a 4-day event based at the Peppermill Resort Spa Casino however , unfortunately, the Peppermill pulled the rug from beneath me and I was only able to stay one night and the remaining nights were provided by a generous and accommodating casino. Nevertheless, my one night's accommodation at the Peppermill was very nice, clean, and comfortable. I love the Tuscan themed architecture of the Peppermill that has not only the regular slot machines and gaming tables but a vast variety of eating establishments to please every palate. I definitely plan to return to the Peppermill, hopefully for more than one night and without a doubt, the dining venues will have my full attention more so than the slots and gaming tables.

My husband and I stayed here 3 nights. We liked the hotel. The room had two bedside tables, each with a reading light. I appreciated the TWO upholstered easy chairs, plus a padded desk chair. The room had a small refrigerator and a coffee maker. The room had sufficient bedside charging and electrical outlets. I really liked the huge attractive backlit photo displays on the walls of the casino and hotel. They periodically changed to offer a new scenic view. Many of the photos were landscapes but some were city views. One night we heard two live musicians in an upstairs bar. This hotel was a comfortable base from which to explore Reno. We ate dinner at three different higher-end restaurants at the casino, but weren't able to get a spot at the steakhouse. We liked walking around the casino. We did not do any gambling.

I'm giving this place 4 stars because everything inside the hotel is crazy overpriced! But honestly, staying here feels like stepping into Vegas--you totally forget you're in Reno. The marble floors, the chandeliers, and my absolute favorite--the screens everywhere showing food and nature videos--really set the vibe. We literally stood and watched one of the nature screens for a while. And whoever makes their food videos definitely knows what they're doing. They make the food look so sensual, especially in slow motion. I also loved the interactive menu screens for all the restaurants in one place. It was super convenient not having to walk to every single place. The elevators were speedy too--there was always one open and waiting for you. Everything here is spacious, even the rooms! The king room was roomy, and the bathroom felt so regal, all decked out in marble with a jet bath tub and even a TV inside! There are two pools and a jacuzzi, and finding a pool chair wasn't hard. Drinks are about $20+, which is a bit steep. The bar we went to at night had live music and super sweet cocktails.

Peppermill Reno has lived up to the hype! Stayed at the Tuscany Towers and I must admit, it was great! Room was excellent!!! Bathroom was HUGE and clean! Service was on point!

The whole resort is great, but you gotta love Peppermill's poker room! It's a solid spot to play some cards. Staff is friendly-service is top tier, lots of tables, and nice perks like high-hand bonuses and more. Anthonyxibarrax

Thank you Peppermill we had a GREAT CHRISTMAS at your beautiful hotel resort!! Especially LOVED my Spa Day Christmas present!! If you ever need a Pedicure ask for ELIZABETH!! She is very talented and a perfectionist in her cosmetology field. Our jacuzzi tub was the best part of our SUITE!!. All your staff from check in to check out are so friendly and efficient!!

There is a legend story about the Pilar of salt statues. You can either view life's obstacles with a grain of salt. Or take the side road and share stories around the Peppermill fire lounge

Used to be one of my favorite casinos, but today I left feeling like a looser and not because of the gambling. Every single casino employee from table dealers to pit bosses were rude when talking to me. It's like I was 5 years old and forgot to raise my hand in school. When you are in the entertainment and hospitality business you should do just that - be hospitable!

I love staying at the Peppermill after leaving Burning Man. I need a hot shower fast and a soft big bed. This last time, I booked a massage appointment with the Spa and spent the ENTIRE DAY utilizing the spa facilities. I spent most of my time in the Caldarium featuring an indoor pool and sun deck. I also enjoyed a delicious and hearty breakfast meal in the Caldarium which features "natural light, soothing baths, cascading waterfalls and peaceful sanctuaries set the tone for a spa journey focusing on holistic rejuvenation and renewal." My ULTIMATE FAVORITE room was the RELAXATION ROOM. I literally fell asleep for hours to the calming trickling water sound while on a recliner. The room is dark and you feel like you're in outer space. So my vibe. Supposedly it is rated the 3rd best hotel spa in the nation!!! A must if you come to the Peppermill. We also thoroughly enjoyed our dinner at CHI - which is Chinese food. I'm not sure what is fusion about it. It is very Chinese but it was delicious and authentic! And it hit the spot!

Overall, the Peppermill property is wonderful, but I have to give us a specific shout out to Rosa. Rosa is a food and drink server inside of Spa Toscana. I visit every six weeks to get my hair done by Mel Pentacost (MY INCREDIBLE STYLIST!!!) and every time I visit, Rosa is always helpful, in a great mood, and has a smile on her face. She only increases the relaxation... leaves you wanting for nothing, and has a pleasant, kind and calming demeanor. It is nice to see consistency I enjoy all my trips to the spot a little bit more thanks to Rosa.

Probably one of the best hotels I've stayed at while in Reno! They offer complimentary shuttle to the airport & hotel. Staff was was really friendly and professional. They had smoking and non smoking areas of the casino which I enjoyed so I didn't smell like cigarettes going back up to my room. The rooms were nice and clean, the view of the city and mountains was a plus! The architecture of the building was breathtaking! Lots of great spots to take "touristy" photos. The hotel had pretty much everything so you don't need to go anywhere. Definitely a good place to relax!

Amazing Spa Day at the pepper mill ! Can't wait to go back . I could not believe the roulette table but in was $4!! On a Friday & Saturday Night! I'm impressed. We will be back!

The Peppermill is surprisingly the most Fanciest Casino in Reno. I stopped by after taking the Virginia Line bus to another near by Casino. The bus stop is just across the street and runs every 10 mins. As I walked in, I saw that there was a Non-smoking Slot Section by the large Sports Book area. There is a Deli the other side of the Sports Book if you like a sandwich , or dessert. The other restaurants are more expensive if you like Italian, Steak, or Asian food. There are several nice Scenic Video screens around the Casino. It's the first casino that I've seen the have these. It makes walking around pleasant if you don't gamble. The restrooms by Romanza restaurant had fancy gold fixtures. Romanza serves gourmet Italian. The high ceilings and other lighting fixtures around the casino were very nice and fancy. If I return to Reno, I would surely come back to this Casino. See other reviews on the Spa and hotel.

Stayed at the hotel for a conference. The room was spacious, same with the bathroom. The front desk personnel were very friendly as well as everyone else employees. I like the fact the convention center is just downstairs from the hotel and all amenities! No driving around! The training rooms, sound system, projectors, etc everything was very good. I just had a few issues at the hotel; the housekeeper read the note I left and she was very active, trying to find everything: ~the coffee mugs in my room were found dirty (lip stick stains) ~I needed to use the sewing kit, and was actually empty ~there was only one face towel in the suite. The next day, she did everything to solve the issues and even gave me extras! I would love to come back for another conference! I enjoyed the cigar bar, Chi and Ocean restaurants, the Spa (actually had to reschedule because they were running late) and the Casino. It was fun!

This is hands down one of the nicest hotel casinos with a low budget pricing. I honestly was blown away at how beautiful and clean this hotel/casino was. The hotel suite was just incredibly beautiful with no cost spared on furniture and décor. Everything was solid wood and marble counter tops. The wall texture and crown molding was also very impressive. Even the TV and fridge were top notch. I also loved the double sinks and small flat screen TVs in the bathroom. Plus it came with a walk in shower with dual shower head action which was pretty cool, a jacuzzi bathtub and private bathroom! Everything was in working order and I highly recommend this place to anyone visiting Reno.

Peppermill Resort Spa Casino is our absolute favorite place to stay at when we visit Reno. Our last few stays have been at the Peppermill Tower. We had a spacious room, comfortable beds with equally comfortable sheets, and a large bathroom with a good-sized shower. Check-in is always quick and courteous. And, there are always coupons for gaming, drinks, and the arcade. During our recent stay, there was an issue with the HVAC system in our room and the problem was fixed in about an hour. The front counter even made a follow-up call to our room to confirm that someone did indeed resolve the problem. That kind of swift customer service is pretty rare in our experience! We love the variety of gaming options at Peppermill and many of the dealers we've come across are friendly and professional. The overall vibe on the casino floor is lively and welcoming. There's often a big crowd of gamblers, especially at the sports book - which only adds to the positive vibes. We also love the variety of food/restaurant choices as well as bars/lounges. We always visit their Cafe Milano - it's a 24-hour restaurant that features American cuisine and we can order breakfast all day long. Finally, have a three-story spa and salon called Spa Toscano where you can get all sorts of services (hair/nails, massages, facials, etc) plus hot tubs, cold plunging pools, saunas, steam rooms, a salt room, and a caldarium with an indoor pool, sun deck, and secret gardens with food service. People spend the entire day at Spa Toscano! You can purchase a day spa pass for $85 per person on Mondays-Thursdays. Or, you enjoy all of the amenities with a purchase of a spa or salon service. It's a splurge but definitely worth it. My facial by Danielle was amazing.

It's been about 20 years since the last time I visited Reno! We took a spontaneous trip this past weekend and decided to book a room at the Peppermill! What a fancy hotel - I felt very boujee! We stay in a suite in the Tuscany tower and the room was huge! The room included 2 King sized beds, a seating area, large jacuzzi tub, walk in shower and it even had a TV in the bathroom. The beds were very comfortable and the room was very clean. We had a great view of the pool area as well. The hotel is HUGE. I believe there are 3-4 restaurants, plus shops, a giant arcade, an endless amount of slot machines, multiple bars, a betting/racing area, 2 heated pools and 2 jacuzzies, etc. My daughter loved swimming when it was 33 degrees outside! Hotel staff was very friendly, the hotel was quiet from our room at night. Parking is free in their parking garage, but they offer valet as well. I can't say enough good things about this hotel - my family and I had a great time and we can't wait to come back!

The Good: The resort is absolutely beautiful. Everything is clean. The pool was well maintained. Staff had to shovel snow so visitors could go. The Bad: $100 hold per night you stay. They try to get u to use this hold for food or services in your room. For three nights you need an extra $300 dollars. Yikes. The ugly: The reason for my 3 stars is because the food is RIDICULOUSLY OVERPRICED it's actually embarrassing. For (1) cup of chicken noodle soup and (1) "large" tea it cost me $34 !!! For (1) eggs Benedict with hash browns and (1) cup of apple juice cost me $48!!! I didn't want to leave the resort because of the weather. I am extremely disappointed with cost of food. It's just greedy.

Finally got to play mo money Got a great bonus fast and made it to the super rare bonus Thanks Peppermill Always fun here

I absolutely love this place. From the spa to the dining, gambling, bars, even the smell. Peppermill has it figured out, they know how to treat their guests. Which is why I have no problem driving 4 hours from Santa Rosa, California multiple times a year. Northern Californiai casinos can learn a thing or two from Peppermill when it comes to hospitality.

I'm *still* loving on The Peppermill after all these years. However, the rooms have undergone quite a few changes recently. "Renovations"... if you will. I have been wanting to stay in my usual Imperial Suite for quite a while now since they started on their upgrades... but they always seem to be sold out whenever I want to go. Until NOW! I finally got to check it out. Personally, I think the "upgrade" is a mixed bag. It certainly has a more modernized look & feel to it. But it doesn't feel like a Tuscan Villa anymore. The fireplace is a beautiful accent/addition. The automatic blinds are... okay I guess. The jetted tub is still a treat & access to get in and out of the new tubs is much better than before. BUT! THEY GOT RID OF THE MIRRORS ABOVE THE TUB! Haha, I didn't realize how much I (*cough*) enjoyed the ceiling mirrors until they were gone! And for now, the renovations are still ongoing. The reception desk informed me that there could be construction noise from 8am to 5pm. And they were right. It's a bit of a let down to have noise so early in the morning after paying a hefty $275/night. But, this, like most things, is temporary. As for the spa-- I tried to book a massage a few days in advance and was told they only had a 25 minute slot available (at an inconvenient to me time). On a Monday & Tuesday. Weird. Who gets a 25 minute massage?!? That's way too short for my aching bones. Room service is still exceptional, as usual. And I can't wait until summer to soak in some pool vibes!

Horrible they ruined my weekend!!! Make a reservation with a jetted hot tub to relax from work!! I got here they give me a room with a shower! not hot tub, they only give me 50 dls on credit. I don't need ur credit. I pay 350 for a hotel night cuz I want a jetted bathtub so I can relax. I went to my friend room is more modern big sscreen( bigger then mine) and they 150 dls less then me!! This is horrhorrible!!! Ill never come back people stay away from this hotel!!!!!!

Best casino in Reno. Great food, fun gaming, nice low or no smoke environment. Highly recommended!

Hoping to be able to get seating for dinner without being Peppermill club members. But so far all that show up are club members so not very hopeful.

My family and I stayed here for a night. The place itself was very nice, but unfortunately, we could hear loud karaoke from the room next to us at 2 a.m. I called guest services, and they assured me they would send security since quiet hours were in place, but nothing was done to address the issue. It's important that guests' comfort is prioritized, and I feel this could have been handled better. Hopefully, the management takes steps to improve their responsiveness to noise complaints.

I went to the spa today and got a facial. The facial was great and I got my locals discount. I used the sauna, which had some ants. I also used two hot tubs and the pools. Very accessible to reach, but not to use the pool or hot tubs. The staff was kind and my facial person was gentle and it was very relaxing.

This hotel is exceptional with elegant designs and the room looked exactly like in picture (or even prettier). Staff were super friendly and helpful with my questions/requests. Bonus point for complimentary EV charging. Highly recommend to anyone if you visit Reno/North Lake Tahoe area.

The peppermill is the best casino in Reno by far. The poker games and table games are always busy & fun. The amenities (gym/pool) and free parking is a big plus. Peppermill is also home to my favorite restaurant Bimini steakhouse.

I stood here based on the recommendation of other UNR parents. The hotel didn't feel grungy like other Reno Casinos and wasn't overly smoky. I stood in the North Tower and the room felt newer. Bed was comfortable and room was spacious. Will stay here again when visiting my UNR student. The sports book is top notch. Great staff. Also, if you like a drink and want to smoke your cigar be sure to visit the Fireside Lounge. My room came with a 2 for 1 and the drinks were liberal. Made a decent Michelada too.

We have stayed at the Peppermill a handful of times and just spent a couple nights last week. We LOVE the Tuscany Tower rooms, so that is where we stayed. Appreciated the email to check in the day prior to arrival. It was an easy few clicks, I was able to update the credit card I wanted to use, save my info and close the page. The following morning I was impressed to see at 7:30AM I was send a text message to notify me our room was ready for check in! Whoo hoo, very early and ready to go. Text advised PLEASE PROCEED TO THE FRONT DESK TO PICK UP YOUR KEYS. I believe the email said I could bring my ID to the desk and get my keys. When I checked in I gave my ID, then she asked for my AAA card for the discount, and then asked for my credit card. What is the point of checking in online if I still had to do the full monty at the counter? Representative was very polite, and I got my keys, on to the Tuscany Tower we went. Room on the 7th floor was clean and bright. We had a view overlooking the pool and spa. Got the AC going and settled in. My favorite thing about the Tuscany Tower is the massive tub. Comfortably fits 2 people easily. Bring your bubble bath! They do have a small shower gel, but you'll want more. 2 sinks, plenty of counter space and a vanity. Nice double headed shower and a separate toilet room. Bed and linens appeared clean. 2 bottles of water were provided. We opted out of housekeeping and you get a resort credit of $10 for dining/shopping. The floor overall was very quiet. I could hear the door close with the room next to us but other than that, no noise. Self parking, plenty of parking spaces available. We used Lyft to head out and back, no issues with drop off or pick up. Lots of bars and spots to eat. We ate at Biscotti's for dinner than lunch the next day. Good variety on the menu. Live music at the Terrace Lounge was nice. Overall hotel was a great experience. We will continue to stay at the Peppermill when visiting Reno.

Very impressed with the amenities, service, and quality of the rooms! Everything is modern and updated. Rooms are spacious and new! Every time we needed anything from housekeeping, the items arrived promptly. Free self parking. Casino has fair prices for the tables. The lowest buy in was $10. Pool is open year round and heated! It was so relaxing to be in the hot tub while it was snowing! There are multiple restaurants in the hotel and an arcade for kids. Located off of The Row but still only less than 10 min from the other casinos. I have to say that Peppermill is the nicest hotel in Reno. Highly recommend!

This is an amazing full service, beautiful and quality resort, The staff is over the top friendly and very helpful. The food is second to none! We have tried most of the restaurants and had room service. Alll the meals were excellent. Their service goes above and beyond! We'll be coming back to the Peppermill regularly.. You can get a massage or some other services from their Tuscan Spa, it's a pampering and amazing experience! The room we had was very clean and was beautifully decorated with class.

Worst night ever at any hotel I have ever stayed at. Where to begin, oh yeah how about this fucking annoying green light that cannot be turned off! Called the front desk: it's the modem light, it cannot be turned off, at least give me some damn black tape to cover this damn light. Lest I forget the hard as a rock mattress that probably never gets rotated, and some of the bricks on the corner might be broken because as soon as you lay there u almost roll off. Paid over $200 for this crap! I thought the Circus Circus was bad!

HOTEL is 5 star awesome and they offered an upgraded room after displaying a DoD ID. The place is huge and you can get lost here finding all the amenities should you choose to use them. CASINO is 1 star because they allow smoking in this day and age. I skipped the big screen sports amenity because of the smell. RESTAURANTS are 3 star and charge excessively for it.

It was a fantastic stay the rooms were clean and the pool was fantastic staff were nice and even picked up the phone at 6 am when we had a question about the gym and wow the gym was super nice for some reason

Peppermill is my my go to resort? Whether it's for fun or relaxation staff is always attentive. Casino is very clean and rooms are always magnificent.

Amazing family friendly experience! We spend a few days in this beautiful resort in Reno; we rented a Tuscan room with a veranda that had the best views. Our room was smoke-free, it was large and had an Italian theme for an immersive experience; it also had a jacuzzi and a TV in the bathroom, king size beds and luxurious bed sheets. Room service was provided, and they were very kind and friendly. We enjoyed drinks and small bites at their amazing tempered pool; then we had a nice workout at the state of the art gym. We had an incredible breakfast at Biscotti's cafe and a luxury dinner at the Bimini Steakhouse. It is highly recommended!

I stay here 1 night for a friend's birthday party. The process of checking in and out was quick and easy, so that was a plus.  The place is new, clean, and fun. The staff and the poker players here are super friendly. I would come back.

Outstanding place to stay. Tuscany towers is the place to be. Anytime a year.. We use spend our anniversary there.

I stay at the Peppermill when I'm in Reno, because it offers quality amenities such as the pool/hot tub and fitness center. The pool/hot tub was just the right size and wasn't crowded with people. The fitness center was my favorite part of the stay. From state of the art equipment, showers in the locker room, access to a co-ed sauna, and a steam room in the locker room, I truly enjoyed the experience. Not to mention, there were free water bottles at the front counter. The rooms were nice too! They've done a lot of renovations across the last year and I was pretty impressed with the turn out! The rooms were decently sized and the bathrooms were pretty. The toilet didn't have a strong flush, but it was good enough. Overall, my stay was absolutely amazing and I can't wait to come back!

We do the Peppermill every March for March Madness. It's our favorite casino in Reno this year we stayed in the deluxe king suite which are newly remodeled, and super spacious loved that our room had a Keurig and mini fridge. Their spa is amazing but on weekends or busy weeks can get pretty crowded. But with purchasing a spa treatment, you can use the spa facility all day. We did have behind our nightstands these cut outs with some sort of electrical wiring so if you plan on staying there with little kids, just know they may be able to get into it. Food is pricey in the casino. For food the Sports Deli is great. Love the corn beef sandwich. If you want to eat at a sitdown restaurant, I recommend any of them except for Chi. You can get better Chinese food at Panda Express.