McLovin
Google
After coming here a few years ago, we decided to go back as the food was good. But sadly our night was ruined by terrible food and horrible service. We had the fish and potatoes and the cape grim short rib. We attempted to clarify what came with the meals but the wait staff had a language barrier that was too heavy. The short rib was terrible with zero flavour and the chips were average at best..the fish and potatoes were also terrible, small portion and came out burnt, and the potatoes were raw. I attempted to tell the server who didn't understand due to them not speaking English well. We attempted to speak with another server who asked how our meals were, the server said that the kitchen was not prepared to cook the short rib and probably didn't "mix it well". And he then just said he was sorry we didn't enjoy it..We just stopped eating and went to pay. We spoke with the manager at the bar who was really nice, he said he wished he had heard about the bad food earlier, even though he did know there was a problem as he mentioned it strait away..... we advised we tried to tell the server but he didn't understand. The manager was nice enough to comp the meals but he did charge us for the drinks, I decided to tip $5 for the gesture. The staff in the kitchen need to be fired or retrained asap as the food they are preparing is well below par and serving raw food is unacceptable. Unfortunately we will not be back. Be warned this place serves small portions at high prices and low quality. The take away shop at Margate does better food.