Peppers Gallery Hotel Canberra

I am a bit of a regular at Peppers Canberra and there's a reason we keep going back. The hotel is in a central location, the team are always incredibly friendly and go above and beyond to make our stays nothing short of wonderful; a big shout out to Matt (GM), Saurav and Sammy! The rooms, whilst a little dated, are always spotless and the hotel maintains extremely hygiene standards. I do believe that there's more than a little facelift on the way, which is very exciting. The cooked breakfast is always huge and there is a good variety in the continental selection. However, it could do with something other than sourdough (e.g. muffins/crumpets/'normal' bread) and I would personally appreciate the option of skim milk with cereal. But now I'm just being picky. We will definitely be staying again and I highly recommend Peppers to anyone visiting Canberra.

Great hotel stay in Canberra. Newly renovated, but still has some nice older features. Jin at reception was incredibly helpful and friendly. Would definitely come back again, and it was refreshing to deal with such nice staff.

I cannot fault this hotel. My husband and I arrived after a long day's driving to be thoroughly welcomed by the front desk staff who were exceptionally helpful regarding car parking and other hotel services. Our room on the second floor ( there are 3 floors of accommodation) was AMAZING with huge king bed, separate bathroom wing, quality toiletries, and lovely furnishings including a comfy lounge. We dined in the on-site Italian Restaurant which was just like being in Rome with a great assortment of pastas and pizzas to choose from. Our linguine was the best 👌 we have ever tasted, creamy but not too creamy with tasty mushrooms and basil pesto. The service in the restaurant was good - even though there were many people there we noticed and experienced prompt and efficient service. The hotel rooms are super quiet and the shower lovely & hot with a good water flow (which I like). To the management I wish you every success as the quality of service and accommodation you provide is exceptional.

Great location, beds were comfortable, quiet rooms, rainfall shower was amazing! All the staff were very friendly and so helpful. We thoroughly enjoyed our stay

My husband and I cannot fault this hotel. Set in the Canberra suburb of Acton, we arrived tired after a long day driving and were warmly welcomed by the Front Office Manager, James, who advised us about parking and also gave us helpful information about the hotel. |We were very grateful to receive a room upgrade to a lovely spacious room filled with light & tastefully furnished with comfy bed, large desk, lounge area, fridge & tea/coffee facilities. Double-doors inside our room led to a beautifully appointed and designed bathroom with up-market toiletries, fluffy towels & an abundance of hot water.|On the recommendation of James, we dined in the on-site Italian Restaurant and enjoyed a sumptuous Italian meal of pasta. We watched as dish after dish came from the kitchen - each looked amazing! The restaurant was good value for money and the wait staff were helpful and efficient.|A lovely welcoming touch to this hotel was a hand-written card from the manager, Matthew, which was placed in our room with a gift of biscuits & specialty water. |Thank you Matthew for your kind gesture.|To anyone desiring to stay in a comfy hotel in the centre of Canberra, do not go past Peppers Gallery Hotel - you will not be disappointed in anything - a warm welcome, beautiful rooms and everything you need to make your stay enjoyable and memorable for all the right reasons.

We had a wonderful stay at Peppers Gallery hotel in Canberra. It was in the perfect location for our first visit to the city and was close to all the attractions we wanted to see. Our room was spotlessly clean as were all areas of the hotel. Our meals in the restaurant were excellent. Good produce and well presented. Staff were very pleasant and happy to engage. |We would definitely use this hotel again when we return to Canberra |Highly recommend

The rooms at extremely dated with the bed heads falling apart and in need of replacement. The onsite restaurant was excellent as was the service. A Note to the reception staff, while they were very good, and pointed out that we were to receive a discount on food purchased onsite, they neglected to tell us that we needed to give our Accor membership number to the restaurant staff to receive our discount. This then became an issue on checkout. The reception staff member said she would see what she could do, which was unacceptable. I pointed out that no mention of this policy was bought to our attention on checkin. She rang me later in the day after checkout and said she was able to apply the discount. But overall our stay was good.

The staff were fantastic, so friendly and helpful. Unfortunately the room was very average. We were told it had views of a park, not quite sure where they were. Hot water was barely hot, fan in air con was so noisy and there was no spare toilet paper. Stayed for 3 nights and never saw house keeping once, they didn't see our room either, if you know what I mean.

Loved it, from the welcome at the front desk , to the minute I walked into my room, just loved it, was just what I needed for a 2 day business trip. The rooms are a good size for one, the bed is to die for, just melted into it, it was so good first morning I slept in, I don't sleep in so I must have been comfortable all night, get the $14 bacon and eggs , was the better of the 2 choices, same spot for dinner 2 nights running , menus need to be up dated, mine was n 2 bits ripped down the middle but that's no big guy, the food is really good,the staff are brilliant, would I stay there again, yes, without arguments But the 1960s wallpaper needs to go from the ceilings in the rooms, and a easier remote control for a old fart like me lol , but the showers made up for everything,,,, Only thing against it was lack of power points and light in hallways

This hotel is quite nice. I arrived around 4pm on a Saturday and the very, very friendly receptionist got me situated immediately. She was even able to turn my Australian coins in to larger denominations (about $11, not much), which was great. Awesome service by her! My room was not large, but was certainly comfortable. It had all of the standard comforts - good sized bed, desk, decently sized TV with good channel selection. The bathroom was quite large, and the shower was heavenly. On a cool winter visit, this was a big plus. Also, free WiFi that was fast and reliable! No view to speak of, though - I looked across a courtyard to another building. So be it. Location wise, you're less than 10 minutes walk from the bars and restaurants of London Circle, at most. You're right off of a great path for running/biking/walking. There are a few cafes in the area, and they use one of them (A. Baker) for breakfast. If breakfast is included, you'll get a special menu at A. Baker with 5 or so choices, plus coffee/tea/juice. All of the choices tend to be pretty inventive, so if you're looking for a simple breakfast I might recommend looking elsewhere. But it was good. The in-house restaurant, Bicicletta, is okay - not great, not bad. With tons of other choices nearby, it's worth skipping. I would certainly stay at the Peppers Gallery hotel again when in Canberra.

This hotel is clean and feels like it has been recently remodeled, even if it still has some quirks that perhaps are part of the Canberra retro look. A DVD player in the room? bathrooms that are stylish but not functional? It is worth the stay if you find a good deal and the staff are nice and friendly. But I really wonder who in their right mind contracted the interior designer in this new millennium.

Small but luxurious rooms. Amazing bed and a huge shower head made our stay fantastic. We had brilliant service from Shae (hope that's her name as my wife want sure) who was friendly and super helpful we only stayed 1 night (25/9/16) but will hopefully come back soon

Location not the best unless you are driving or hiring a bike - hike to the buses or a store of any kind. Canberra is spread out ... way out. Super coffee place next door and the Pepper food and staff is top rate, but no bargain. The hotel should be studied by all design students to show why the basics are so important. Whom ever did the remodel and interior design slept thru the first year - especially the part about Form Follows Function. The intended use of a hotel end product is to provide a home-away-from-home for paying travelers. It should NOT be first a canvas for artistic or interior design fantasy. Make it work first, then have a go at artistic flare. There are thousands of hotels to observe without experimenting. Allow me ... Light switches should be visible from the place one needs to light. Doors should open out of the way - even if cute cupboard styles look arty - and should not prevent turning on the light for the room you open the door to enter. Shower controls should be close to the shower head so that adjustments can be made during the same hour you take your shower. Hip door-less showers are great in Mexico or Morocco - but in a humid area they just pump more steam into the living space. Black dark halls and stairwells do nothing to help your clientele find their way. Furnishings need to fit into the space allotted for them regardless of how hip they look. A desk without an electrical outlet at hand is useless in this century - or the next. Phones placed in the corner behind the bed are not useful unless in that bed. Lights placed in the middle of a mirror prevent the mirror from performing its intended function unless serving as an art piece replicating being a deer in the headlights. Toilet paper is used by one sitting on the loo - test the location prior to installation. But the beds are great, room 211 at least was stone quiet. The towels magnificent - if only there was a place to hang them to dry.